I was going to order online but I preffered to call to check the address for local pick-up and the rep was very helpful to complete the order over the phone. I received the email that is ready for pick-up and took only a few minutes and helped me loading to my truck. Thank you so much!

My recent purchase of a metal lathe was excellent, purchasing agent Ren was very helpful and patient with me. I ordered additional tools for the lathe and I am very satisfied with customer service. The face plate for the 8” 4-jaw chuck was out of stock, so I put in on my wish list, hopefully it will come in soon. I hope the shipper will be as good as customer service !!!

this company it has been over a month trying to get them to send me the right ac gauges that I ordered they will not call me back or email anything about there screw up I make.a living doing heating and air I need gauges to do my job this is the worst place I have ever ordered from I will not ever buy from them again they just take your money and leave you having sorry ass place of business

first time ordering, great customer service

Ordered a Compressor from here. Was a little skeptical at first because it seemed TOO CHEAP Price wise. BUT, went ahead and ordered, chose will call and picked up next day… Compressor works great, as described. Customer Service was great at the Warehouse. Will DEFINITELY be ordering from here in the future…

No Communication, No Customer Service......

I have been waiting for a replacement heat press for over a month 3800 bucks had to order another one from another source. WE are still Waiting ! for replacement or money back

bought a pallet jack came in with leaking oil. Spent hours trying to get someone to call me back. Nothing. This is the first time I wrote a review like this. Are they a scam?

Update from us: I received the email response (6/28) above and responded(7/2, 7/29, 8/12) with all information that was requested again and have had no response. I am sure they will make up some response to seem helpful. I just want my money back and return you the broken product at this point. Original Review: I purchased a product 5/16/24 worth over $3000, the shipping container was in great condition, but the product in the box clearly was used and damaged. I submitted photos to the company, I have called them many times, I have left voicemails. I have had NO followup. Very poor business. Reply from Toolots Jun 27, 2024 Hello, Our sincere apologies for the inconvenience. Our team is currently reviewing this concern. An email update will be sent to you through email ticket: #372562 of the next action to take. Most Sincerely, Toolots, Inc. ------------------------- This has been a $3000+ scam that our non-profit got hit by.

Fit was excellent! Very happy