Wow! Well Done Opera Beds!
Wow. Don’t know where to start, from the initial enquiry with Michelle to the installation this company have been superb. The quality of the bed is excellent. The quality of the service is excellent. The delivery was excellent, Shaun tried to call me; when I didn’t answer (because it was an 0333 number I thought it was a sales call) he sent a follow up text to say it was him, I called back and delivery was arranged within less than a week. The engineers who came out to install the bed and explain how to use it were awesome with my elderly disabled mother. So patient, so calm and understanding, we did not feel rushed or like we were being a nuisance. I wish I’d taken their names all I know is one of them has a dog called Rusty and the other used to be called Rusty when he was at school! I am so impressed with this company and would 💯 recommend over and over again.
Excellent customer service
I’d just like to commend Jordan Sinclair on the amazing customer service. We had a problem with my mother’s bed. It stopped working. Still under warranty. Jordon got the parts sent out that were needed the next day. Which was a Saturday and we got her bed operational again that day. What an amazing employee. Give him a raise or an extra few days annual leave thanks Jordan
I would highly recommend this company
I would highly recommend this company. They have a great range of beds and if you are unable to visit their showroom, they can arrange a video call to show you round virtually! My parents ordered 2 profiling beds and Michelle gave them lots of information and advice on mattresses, etc and was so helpful and always available on the phone. Communications were excellent via phone and email and all staff responded very quickly when contacted. We put the beds up ourselves with the help of an excellent step by step video they produce, and it was straightforward. Opera beds will arrange fitting up of the beds though if you wish. Fantastic products and fantastic customer service as well as after care and support. The staff were very knowledgeable and couldn't have been more helpful. Highly recommended 😊
Excellent service as always
Excellent service as always! Thank you!
Delivery/Installers were excellent…
Delivery/Installers were excellent curtteous nothing too much trouble Gave good demonstration of how controls work And removed all packaging Well Done Opera Beds
Profile bed
It was so wonderful to be able to change position at the pressing of a switch. The ability to change the height to suit different procedures will ease tasks greatly. The bed was very comfortable.
Val. A delighted customer
I confidently ordered my bed over the phone having looked at the information on the website. Two friendly gentlemen arrived on the prescribed day and carried out setting up the bed in a very efficient way. I had a detailed demonstration on how to operate the various functions of the bed and was delighted to see so many buttons, giving a scope of options, including a torch. Having used it for 12 nights I am delighted with it. The welcome box (with chocolate biscuits !) and the card were an extra touch to complete the success of my order.
Very pleased with the service received…
Very pleased with the service received from Opera for the purchase of the Classic Low Profiling Bed - Enclosed - Side Rails. Bed is a bit pricey but paying for durability and quality. Sales advisor Ricardo Singh was patient and helpful with determining the best bed for the needs of the user. Installation team Owen and Nick were friendly and super efficient, giving a demo of the bed functions and taking away all the packaging. The whole installation was done within record time.
Straight forward
No hard sell.straight forward and informative as to mattress options and needs. Very happy with the bed purchased. Delivery and assembly as described. No hiccups and overall very happy with the whole transaction.
Good investment
Customer service and delivery