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Mr Boylett

14 March 2025, 19:01

  • GB

First class customer service at every…

First class customer service at every stage. Tracked delivery so I knew exactly when the bed was arriving. Carefully installed by Lucas and John. Everything exactly right.

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L A

08 March 2025, 17:32

  • GB

Very good service and a very good…

Very good service and a very good product...Solo bed, with air mattress. All very good quality. Easy to put together but heavy.

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MrsBevKemp

08 March 2025, 04:31

  • GB

Faultless experience all round

Brilliant delivery team. Bed and mattress much better than I could have dreamed. Wish I had purchased one sooner

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Jo Burton

03 March 2025, 19:55

  • GB

Good customer service great products …

Good customer service via telephone and very good team of guys who came and fitted our bed , cheerful, quick and efficient! Really would recommend

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Simon

01 March 2025, 04:52

  • GB

Sturdy bed in kit form easy to build.

Bed was delivered folded up on compact pallet and transportation to final site was easy by hand. Bed assembly instructions very clear and easy to follow. Item was sturdy and electrical actuators worked well. Mattress was comfortable and easy to wipe clean if needed.

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HELEN

01 March 2025, 02:31

  • GB

Fantastic Service

No sales push. Compassionate and understanding team from Billy in sales to Dominic and colleague who installed the new bed and removed the old king-size bed. All within 5 working days! Mum had a great night's sleep from the first night! Thank you. I would and have already been recommending them to people.

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MS FRANKLAND

27 February 2025, 22:29

  • GB

Padding makes perfect

My Opera bed is so very comfortable and Opera have been so helpful in solving my problem. My limited mobility impacts on the way I can move out of the bed. A "bum shuffle" was painful on the back of my legs as they slid across the wooden edges of the frame even though there was padding. This morning, with thicker padding fitted, was painless! Thank you Opera!

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Philip Marshall

23 February 2025, 17:54

  • GB

Don’t rely on Opera if you need your…

Don’t rely on Opera if you need your bed or mattress for a medical condition. Our new Opera bed was delivered in May 2024, initially arriving with damaged parts and soon developing signifiant issues, to the point using the motion base would wake my partner up when I used it. Also we were advised by Opera themselves that the underbed drawers won’t work on a carpeted floor. After several visits for replacement parts and repairs, Opera’s engineer agreed and documented on the job report that the bed was faulty. Opera have denied this and stopped returning calls. Agreed for an identical replacement bed through our retailer that arrived faulty, one of the adjustments was dead when you pressed the button to operate. Rejected the bed and agreed with the retailer that for a replacement from another manufacturer, although we agreed to keep the mattresses. January 2025 and my partner’s mattress who relies on the bed for her medical condition, has a significant sag and is now a different level to the side with less use. Opera arranged an inspection and refuse to replace as it’s within manufacturer tolerances, based on the one point they measure it and the fact that the mattress sunk to the point it’s impossible to get a good nights sleep is irrelevant. Don’t believe the claims that its suitable if you have medical conditions, poor quality product and customer service that soon turn against you if you have issues and have a different account of events to their engineers.

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Al

23 February 2025, 03:41

  • GB

Superb quality of advice and service.

From the beginning the help team were superb. They put me in the right direction of what mattress was best for my Father rather than point me to the dearest one just to make money.. There was no rushing you. Everything wasn't a bother and so kind and helpful.. The drivers were equally as patient, very informative and very professional.... Good all round 👏

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Judith

22 February 2025, 01:19

  • GB

Great products from a great company!

A fantastic bed from a fantastic company. Detailed and informative item descriptions with the addition of high-quality assembly instructions / videos / booklet. Customer service is second to none ... any small query not a bother. Professional but friendly staff. An all-round great shopping experience - thank you so much Opera Beds!