Love the product and quality of the reflective glass.. I can't say it enough how much I love, love, love the reflective glass!!!!! It is beautiful!! I have ordered a couple of times already and will continue!

Heather helped work through options and was very helpful during the process.

We recently ordered a part for our fire pit table which had been purchased elsewhere. The customer service department was very professional and helpful. We were able to quickly order the part needed and it was delivered promptly - actually a day earlier then expected. We would definitely not hesitate to order in the future from Starfire Direct. Highly Recommend!

Eric was wonderful and gave me a lot of great advice thank you so much.

I called to order a fire pit. The sales consultant I spoke to was very helpful and courteous. He made sure that I considered all options. I was able to place my order very quickly and effectiently.

As always, website was clear and made it very easy to order exactly what was needed! Great company to work with!

received our rocks and so impressed with the way they were packed! each color of our river rock was placed spread out with foam in between to keep them from moving during shipping. Love that they came in 3 colors and each color had 3 sizes. I had questions before placing the order, and someone always got back to me right away! This is a great company!

Easy ordering and quick delivery. However, my order (22" SS H-burner kit) was missing a leak detect kit and instructions. It may be obvious to many handy-people how to install, but I would like to see explicit safety and installation instructions. I had two small, extra metal parts I had no idea what to do with until I researched it. Everything else, from customer service through delivery was 5-star quality. I would buy from Starfire Direct again.

The Customer service rep was very helpful and answered all my questions, he was very professional.

I haven't received my fire pit as of yet (just ordered last week), but the staff was so helpful helping me figure out how much glass I needed & it shipped within 4 days right to my doorstep!