Fast and easy
I was happy I found these colorful rock and the right shade of red
I would recommend this company.
What I like the most about this company is that the items are made in the USA. So you know you will be getting good quality merchandise.
So far so good
The purchase experience was easy and pleasant. I haven't received my item yet, or had to deal with customer service, so I can't say my rating is final, but the website was easy to use and looked better than that of many competitors.
great customer service
Eric was efficient, knowledgeable and friendly
Great Customer Service!!
By far the best product purchased. Bought Mantel Mount, easy installation and quality product. Store ordered and had it delivered next day. Customer Service did everything they said they do "follow up". Received a voicemail informing us it shipped and email with tracking information. Thank you!!
High quality product with fast free shipping
We are repeat customers of StarfireDirect. We have used their fireglass in all of our fireplaces to provide a more contemporary look to our home. While we originally started with the white, or clear, glass, we have lately added color on top of the white and the results were so stunning we will soon be ordering more for our other fireplaces. The glass has shown no wear over a period of the past five years. Their shipping is very quick and their prices are excellent too. We highly recommend StarfireDirect to anyone desiring something beautiful, unique, and affordable.
Great experience
Very pleased with the customer service
They did'nt send the portable fireplace we ordered
We want to returned it but their return policy is not clear.
Had all the answers!!! .
The sales person answered all my questions and took my order with no problems.
Great info and customer service!
They gave great advice and led me to the perfect brand and fire pit! I set it up today and love it!!!