Shoe ordered was faulty, however first response they provided return label for change of mind in which I can only receive credit or exchange. No response after reconfirming the issue at hand.

Easy to order. Item as described, even a bit better. Was graded B by seller, but it was almost an A. Only B justification is the slight laminating on the edges of the screen, which are almost un-noticeable during use. Great battery condition and everything working nicely with latest OS Sequoia installed.

The most UNHELPFUL company to return and refund products. AVOID this company at all costs. I like to support Aussie businesses but NOT this one. I’ve bought quite a bit from them and I’ve not had a problem until now. 2 pairs of shoes arrived, no problem. I had issues with them and requested a return and refund. That’s when they became unhelpful. Website didn’t offer REFUND in drop-down menu so I had to pick Change of Mind. I explained fully in message box, but they came back “No refund for change of mind”. After explaining my legal rights for a Repair, Return or Refund by law, suddenly it was ok. I prepared the box for return and gave to a friend to post for me, as I am disabled and cannot drive. My friend works night shifts and struggles with daytime errands and delayed posting them, so the company CANCELS my return, and says apply for return again. Talk about DELIBERATELY making it difficult to keep the sale. That is called GREED and obviously disrespectful of customer service or care. I have applied for the last time, but I’ll let you know what the outcome is. A very angry buyer indeed. It’s just what I didn’t need running up to Christmas either.

Satisfied with all aspects. Quality of the product, delivery time, seller response time. Bed is delivered in a box. Assemble is easy. Best option for people on the move as bed can be accommodated in a car after dismantling.

arrived in new condition

They are fraud. I purchased my kids set of magnetic toys. The seller decides to increase the price and canceled my order. Contacted customer service and they didnt justify the case. They said we don't have control over the sellers.

My drone fits perfectly and it's a bag easy to use and carry.

Shocking customer service , Non existent customer service, NOT fit for purpose customer service . Rang customer service to change delivery address a couple of hours after completing order, unfortunately default address was incorrect at time of order purchase , was promised the moon and the stars that they were going to get address updated and order redirected and she (customer service person) was personally going to get it done and personally going track it to updated address and keep me updated all the way and I would receive a confirmation email directly after contacting customer service with new address and tracking number with her reference number WHAT A LOAD OF BS . Two weeks later still no email with any update of address or tracking number absolutely nothing done, rang again a couple hrs later when didn’t receive email and nothing had changed new customer service person said address wasn’t even updated, more bs and lies of she was going to do everything to get it sorted, a few days later I got a sms from Australia post to say parcel was on its way to the original wrong address. WARNING THIS COMPANY DOES NOT CARE AND CUSTOMER SERVICE IS NONEXISTENT AFTER THEY HAVE BANKED YOUR HARD EARNED MONEY. NEVER AGAIN WILL THEY EVER GET A CENT FROM ME

Bought a 4G phone stopped working two week later when 3G switched off. Quick on for the 1st response but gone silent after, never follow up. Same with other emails to support. Alisa, Melvin.. Michael.. the list goes on. Company need to AVOID.

I always find CATCH helpful. Their prices are very good and their service impeccable