Wendy & Andrea are fantastic. Really made the experience. Food was great. Service great. Really neat and clean venue. Will definitely visit again.

I had the pleasure of experiencing the No.1 Lounge at Luton, and I must commend Wendy for delivering exceptional service. Her attentiveness and willingness to go above and beyond made for a fantastic start to our holiday. Nothing was too much for her, and her positive attitude truly enhanced our lounge experience. Highly recommend!

recently had the pleasure of experiencing the airport lounge, and I must say it was an exceptional journey. The ambiance was top-notch, providing a serene escape from the usual airport hustle. What truly stood out, however, was the impeccable service, particularly from Wendy. Wendy went above and beyond to ensure every guest felt welcomed and attended to. Her warm demeanor and attentiveness added a personal touch to the overall experience. From recommending the best dishes to promptly addressing any queries, Wendy's commitment to customer satisfaction was truly commendable. The lounge itself boasted a diverse and delectable spread of refreshments, making it a culinary delight. The facilities were clean, comfortable, and exuded an air of sophistication. In essence, my time at the airport lounge, accentuated by Wendy's exceptional service, left a lasting positive impression. It's rare to encounter such dedicated staff members who genuinely enhance the overall customer experience. Kudos to Wendy and the entire team for creating a memorable and enjoyable atmosphere. I wholeheartedly recommend this airport lounge to fellow travelers seeking a blend of luxury, comfort, and outstanding service.

Lovely atmosphere - perfect service. All staff were brilliant. Wendy is awesome.

Fantastic hospitality with lovely and pleasant staff! Thanks to Mandy and Wendy for the top up of rose prosecco!

Wendy was great

The staff was very helpful. The lady working at the entrance with the passengers and another lady named Wendy. She was very nice and friendly.

Fabulous service from Wendy, Andrea and Laura.

Service was great! Wendy and Mandy were both really helpful and made us feel very welcome.

First to Trust Pilot, why don't you show my review of the awful Priority Pass Gatwick North No1 Lounge I posted 2 days ago in order of reviews date, the only way I found it was by signing in again, it smacks of collusion! Also, Priority Pass answered with their usual empty rhetoric about reaching out & telling me a consultant would get in touch, no-one has, just another fob off & lie from them as usual! They ripped us off as they do so many customers, this No1 Lounge was a total disgrace & not a 'quiet sanctuary' this mis-selling/deception needs investigating on TV & the companies ie Priority Pass & No1 Longes taken to court & exposed!!!