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David R

07 April 2025, 00:11

  • AE

Pathetic experience

Pathetic experience. Booked a car for Abu Dhabi that never got delivered. Call multiple times to hear that they had the wrong number although we were talking via WhatsApp and they had my email. After multiple calls got the the confirmation at 3.15pm that the car will be delivered to finally hear at 8.00pm that there is no driver available. The service is not reliable at all would not recommend.

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Maria Ros

20 March 2025, 13:31

  • ES

NEVER RENT WITH THEM

NEVER RENT WITH THEM. COMPLETE SCAMMERS. I have 11 days left with my contract and no one is delivering the car nor proceeding with the refund. they are literally robbing. I've been comtacting them for 10 days and no one is helping nor giving support. they stop answering. and every single day I havw to text them again explaining my situation. it is really a lack of respect. I am very disappointed. Never rent from them. Complete scammers and thieves

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Mehdi

06 March 2025, 17:49

  • SE

Worst car rental experience ever

Worst car rental experience ever. This company is a scam ! Be careful.. most of the positive reviews here are fake accounts. At our arrival to the airport, no driver/no car was waiting for us as agreed. At their Deira branch, they provided smaller car than the booked model. Abusive and fraudulent withdrawed amounts at the end of the rental.

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Mouna D

21 February 2025, 15:02

  • AE

TERRIBLE experience—avoid this company…

TERRIBLE experience—avoid this company at all costs. The car was supposed to be delivered at 2 PM but didn’t arrive until 10 PM. Their customer service is just awful—they don’t respond and completely ignore your messages. And on top of that they still haven’t returned my deposit, even though I returned the car in the same condition over a month ago. I tried contacting them they are not replying to my messages. Judging by other customer reviews, it seems scamming people is a common practice for this shady company. They shouldn’t even be allowed to operate.

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Reshwan Taha

18 February 2025, 17:19

  • AE

I wouldn’t recommend anyone to use them…

I wouldn’t recommend anyone to use them they make up lies about damages on the car they take money out of your bank account without consent and when you give the car back the drivers turn up 5 hours late and also go rising the petrol you put in to give the car back then after blame you for having no petrol in the car stay away the are a scam and just rob your money!!!! one of the worst and most rudest company’s i have dealt with

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Keith

21 January 2025, 21:53

  • JO

Verified

Good Experience With This Hire Car Company

I hired a car for a month from this company via Discover Cars website. I collected the car a new model Mazda 3 from their Al Quoz branch in Dubai. The document procedure went smoothly and I was on my way within 30 minutes or so. The car was a bit small for me (I'm 2 m tall) and necessitated my performing contortionist tricks to get in and out. However the driving experience was a pleasure with surprisingly quick acceleration and good fuel economy. After a month I continued the hire for a week but changed the car for something more comfortable for my height. They provided me with a KIA SORENTO SUV which was also new but had a dent in the body where it had been rear ended in a previous hire period. No worries the car was driveable and the damage photographed so I could not be held responsible. The changeover documentation was swiftly handled by their office staff who were always pleasant and courteous. I was a little concerned after returning the car as some reviewers on here reported they had not had their deposit returned. My fears were assuaged when my deposit was duly returned to my bank account after the 20 day period following the ending of the hire had passed. Would I use this company again, sure their rates are competitive and their cars new.

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Pritam Kapur

06 January 2025, 15:45

  • GB

Quick Lease car hire in Dubai has been…

Quick Lease car hire in Dubai has been reported to Dubai Tourist Police and hopefully they will investigate this company and stop their company to operate in Dubai or UAE. Many customers on Trustpilot reviews have been cheated and should be compensated.

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Lauren Jones

21 December 2024, 01:57

  • AE

AVOID AVOID I hired a car from this…

AVOID AVOID I hired a car from this company for 6 days to use whilst on holiday in Dubai with my children. When we took the car a warning light appeared to say air needed in back tyre. The gentleman who was checking the car out shrugged it off and told us to add air! Reluctantly we did so, using up our holiday time and the warning light disappeared. The next day the same warning light for the same tyre appeared. I contacted the customer service straight away & was told they’d arrange a replacement. No one contacted us all day, so we had to take a taxi. I then contacted them again and after ALOT of back and forth was told they’d arrange for someone to come and change the car the next morning. No one did. Nor have I been contacted. I have tried all day to get hold of someone but my pleas ignored. We have spent money on a hire car that we can not use and no one is getting back to us! Appalling. As I type I am Still waiting for someone to come back to us, in spite of calling, WhatsApping, I’m point blank being ignored!

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Santi Barcelona

16 November 2024, 23:24

  • ES

SCAM ALERT!

After paying extra for a custom car drop spot they delivered the car 2h later than scheduled. The same happened when the retail finished arriving 3h late keeping me awake until 24:00 at night. On top of that, I had to block my credit card because they subscribed me to a random service as it was a hidden condition in the leasing contract. Awful experience.

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Karim El

13 November 2024, 09:11

  • EG

Pire loueur sur terre

J’ai louer un véhicule chez eux, on m’a fait attendre 2h à mon arrivée à l’aéroport pour me livré la voiture, j’ai été surpris qu’il n’ai pas d’agence sur place, ils m’ont débiter l’entièreté de la caution, à la restitution du véhicule j’avais mon vol au bout de 2h d’attente personne n’est venu j’ai laisser la clé sur le pneu comme il m’ont demander et j’ai couru pour ne pas rater mon vol, ma caution n’a toujours pas étais rendu, ils ont par la suite essayer de me débiter 540 dirham sans aucun justificatif et sur ma carte de paiement et non sur la caution qu’ils ont déjà débiter, service client catastrophique, un d’entre eux a fini par me bloquer sur whatssap et le reste lis les message sans donner de répond