Verified
A connection issue…
Had a connection issue were william took on the challenge to resolve the issue and with some great communication sorted it. THANKS William.👍
Verified
Jaida was a very helpful via the portal…
Jaida was a very helpful via the portal and I appreciated her calling me to arrange payment and the date of repair. Jordan was prompt and efficient and did a great job of fixing the ev charger. Thanks to you all
Verified
William was excellent
William was excellent, quick to respond and wanted to find the issue as much as we did. Very good service all round.
Verified
Not being the most technical when it…
Not being the most technical when it comes to Wifi settings and Things on Apps, The Technical teams at Project EV was patient and walked me through the process and what i had to do in a calm and professional manner. Well Done Phil, Harry, Kodi.
Verified
William spent a long time trying to…
William spent a long time trying to sort our issue out and was determined to get it fixed. Our charger is now up and running.
Verified
Helpful, quick and effective responses
Helpful, quick and informative responses from Jaida-Leigh Esson and for previous issues where an engineer was sent out to diagnose a problem. This time was able to tweak a setting to get timed charging working.
Verified
They were brilliant!
Project EV were brilliant! They kept me informed and the engineer, Jonathon, was on time, knowledgeable and very polite.
Verified
I had an issue registering my app
I had an issue registering my app, The staff member was amazing in helping me out and running through the interactions, she signposted everything clearly. Also stayed on the line to ensure my charger was working again. Thank you, amazing customer service.
Verified
Can’t tell you how helpful Jordan Tague…
Can’t tell you how helpful Jordan Tague has been. We had the EV charger installed in the summer and have never got it working even after many phone calls. Finally gave in and tried again, after many turn off and on again moments Jordan found the last piece of the puzzle and it’s working. So happy
Verified
Five star performance of engineer Jonathan
A great experience I contacted Project EV to report my charger was failing to recognise the App. This was the day before the three year warranty expired. No problem the engineer was sent and he provided excellent service. He arrived on the dot of the time he stated, fixed the problem with replacement parts. He was efficient and courteous an example to others well done Jonathan an excellent service I hope that Project EV are proud of you