Every person I spoke to throughout the process of getting my charger fixed was friendly, helpful and went above & beyond to support me. Jonathan, the engineer, was superb. Kept me informed the whole time and had us up and running again within an hour.

John attended early, fixed the problem quickly and explained what the issue was.

Contacted as needed help with charger not showing as Cloud only Local. Jaidan was very patient and gave me advice on checks to make. Eventually rectified by a reset on router.

William sent me an email with the solution to my problem which wasn’t really explained on the website. Charger now connected to phone - now to get the energy provider to charge my car via the charger 😩

We've recently purchased a new electric car and have been commissioning a ProjectEV charger which came with our house. Jada-Leigh in particular has been great in helping us set the system up to charge at the pre-defined time set by Octopus for the cheap rate. Calls and emails have all been handled quickly and customer service has been excellent. We're charging too! As for the Mercedes EQB – I'd advise against buying that, but Project EV have been great!

Thank you Jonathan. He was excellent! Fixed my charger swiftly and professionally. Very knowledgeable and clearly knows what he’s doing. Couldn’t recommend his services enough.

I’m really impressed with the quality of the charger, the App and back-office software. It makes everything very easy for customers and those administering. I had excellent help from Ademola throughout the set-up. Great job and thanks very much.

Jonathan Jennings, an engineer from Project EV, exemplifies professionalism at its finest. He arrived punctually, communicated clearly, and demonstrated both politeness and exceptional competence. He swiftly diagnosed and repaired a faulty EV charge point, restoring it to full operation in no time. I highly recommend his services to anyone in need of reliable and efficient assistance.

Rajwinder Kaur Thank you for all the help you gave me, and support, had my project EV charger installed, and completely failed to set my app up, you talked me through it, and sent me a user manual as well, which I didn’t have. Thank you so much, and thank you for being so patient on the phone with me!

A big thanks to Jaida-Leigh for getting the wheels in motion to help us with a technical issue beyond our control. Jaida responded quickly and has kept me up to date at each stage. Many thanks