Prompt service. Very helpful Engineer. I would have given 5 stars but another visit is needed as, unfortunately, the Engineer didn’t have the spare part needed - although he did fix the fault that caused the fallout.

The call handler Harry Gill was patient,professional and courteous.I was very frustrated not being able to get my charger on line and Harry perseverance was outstanding.

Very reassuring, calm and understanding attitude throughout the conversation and overall willingness to help resolve and correct the issue i was having. Such a pleasant experience from someone who was not in a rush to end the conversation and move on to another caller

My project EV charger stopped working just before Christmas. I contacted the team and found them all so helpful . I wasn’t expecting much communication due to Christmas and New year but the emails kept coming through out. An appointment has been made now for an engineer to visit. Thank you to William

Phoned up expecting a tiring call trying to set up an EV charger. Harry Gill was polite, patient, helpful, and very knowledgeable. He went through each stage step by step and, in no time at all, we were up and running. Thanks very much Harry, a credit to your company !!

Will Price was very knowledgeable and together with his colleague Jordan Taque, provided clear instructions on how to reconnect my Project EV charger to the App. I really appreciate their help.

We have had nothing but problems with our Project EV charger. We have an Airbnb let and have had problems nearly every single time guests have tried to us it. Incomprehensible error messages and poor customer service. One agent told us we had to contact the National Grid…. The icing on the cake was 2 days ago when our guests weren’t able to use it (despite having checked it was working with a friend with an electric vehicle a month or so ago) and the customer service office was closed all weekend. We would emphatically NOT recommend this company

I had to contact ProjectEV after my broadband provider mixed up my iP address. I was lucky enough to get through to William who was able to resync my charger without fuss or worry. 10 out of 10 service.

Jordan rang me back this morning to help set up our new car charger He was very helpful,polite and most importantly got my charger up and running Thank you so much Jordan

prompt resolution of glitch which was preventing me charging at desired time. on time on line and efficient