Verified
Extremely good customer service
Extremely good customer service, listened and advised with straight forward instructions on how to solve everything and patiently waited on phone while we tested. Great job!
Verified
Amazing service
Amazing service from Isaac. Asked direct and effective questions as well as being extremely friendly and great to talk to whilst the issue was being resolved
Verified
Had amazing experience calling project…
Had amazing experience calling project ev spoke to kuran and he was more than helpful went above and beyond to help me get the problem solved. What defiantly recommend project ev if customer care is all like this
Verified
Excellent Helpline
I’ve just had a charger installed and at age 74 I’m not familiar with mobile apps The technical helpline was very patient and guided me through the setup Big thankyou to Kuran from OAP Bob
Verified
Amazing technical assistance!
Amazing technical assistance! Phone answered straight away by Raj Kaur who was very knowledgeable and resolved my issue in 5 minutes and was very attentive. I would recommend the customer support to everyone. Thanks Raj!
Verified
Thank you to my engineer who came and…
Thank you to my engineer who came and fitted me a new charger after the faulty one He was great help and got me back on the road Thank you
Verified
Farhan was really helpful and got me…
Farhan was really helpful and got me sorted with my EV charger, great support and customer service
Verified
Great Service and quick response time
Great Service and quick response time
Verified
Truly awful
Truly awful. We've had one device leak and umpteen failures. Last night returning from work at 3am the charger decides not to work again. You just can't be so unreliable. Daytime it's not too bad having to check and reset everything, but in the pitch black it's not acceptable. I'm used to it, but definitely would NOT buy this if I knew what it was beforehand. NO manual controls doesn't help. You need 2 apps to actually get the device linked to the internet. Now on yet another app which keeps failing.
Verified
Excellent service!!
I recently had a new broadband supplier and router and was having problems updating information on the home charger. Kuran was very patient and very helpful. Though it took some time, he helped me set things up, and I managed to charge my vehicle again. Excellent service and much appreciated!!