My home charger wasn’t working. Kuran patiently worked through the process with me on the phone until it was resolved. It took a while but he wasn't getting frustrated with me at all. Thanks Kuran

Prompt, friendly and helpful Reponses throughout the process

Lost my phone, couldn't log into my home charger with the newly downloaded app, called the help line, Kuran from tech support spent half an hour patiently going through the process to get me back on line and in control of the charger. First class service, very impressed, thank you.

After having a technical issue Kuran was super helpful and got my matter resolved despite network difficulties. Highly recommend. 10/10.

Lilly was great and patiently walked me through all the steps in getting set up

Project EV Customer services and Technical are old fashioned person to person flexible company rather than AI enabled bots talking to humans which most others use much to one's frustration. Ademola, Callum and Clinton all helped superbly in during each stage of my enquiry from setting up the account, help with charging structure even assistance enabling the meter with WiFi.

Great service from Kuran. Quite a challenging issue with the product but he is helping me work through it. Few more tests to do but hopefully with his help we will get it sorted.. Luke

I found my charger was only charging 1.8KW. I sent an email overnight to Project EV Support Centre - Kuran responded first thing this morning and helped me with the settings on the app, and did a software update - and the charger was back to normal by lunchtime.

As a pensioner who is slow and apprehensive around modern tech my treatment via Kuran at project EV was absolutely first class his knowledge and ability to explain things in language I could understand were top notch thank you

The engineer was extremely polite and efficient. He installed a new charger for us as the old one was beyond repair.Not only did he have to travel to the Isle of Wight he had to set off very early in the morning to get here! I would give him more than 5 stars if it were possible.