Mohammed Akhtar was so nice and friendly and was able to sort my problem straight away, rather than the company who applied the unit. They want striking off the list of installers! The wonderful Akhtar!

Farhan was super helpful. Explained every step thoroughly and talked me through the process.

Jonathon the maintenance technician was excellent! Fixed our charger unit and he was a really lovely chap, very clear onward instructions. Super friendly & efficient! NOT Jonathan's fault but we are VERY disappointed that it has taken 5 WEEKS to sort out charging box, causing a huge amount of stress and expense. We will be pursuing reimbursement for the charge points we have had to use.

The swap out of a router caused a charge point to disconnect, the changing of router details is a relatively simple operation. This could not be completed due to an error message in the app. Having e-mailed the support helpline Jaida responded to my e-mail providing initial guidance and promptly responded to further e-mails sent with results of the guidance provided . Within 15 minutes the issue was narrowed down (to a none project ev device issue) the change over was simply a few minutes activity on another device.

I would just like to say a big thank you to Kuran at project EV, from the start of the conversation and talking me through how to connect my Project EV wall charger was excellent, my experience when making this call was brilliant. Many thanks. Jim

Had a project Ev installed last year and have found it an excellent charger with a good app giving great control and info. Even better is the customer support. I’ve dealt with them a couple of time and always found them really helpful and quick to respond. I would like to thank William Price for his recent quick and friendly help. I Thoroughly recommend this company and there products.

The response from the get go was great and Lilly handled everything really well even to the extent of hold my hand through the setup that needed tweaking. She kept me informed at all times and I felt safe in her hands. 10/10 Totally recommended proper backup service ( which is hard to find now ).

Great customer service from Mohammed. Fixed in no time.

Jaida was really patient and helpful and tried very hard to resolve the problem today. Jaida's manner was exemplary, so polite and friendly. She is extremely knowledgeable and is definitely an asset to EV Project.

Very supportive customer services. Lily was cool and calm when explaining how I link up my charger to our home WiFi. Could not ask for more