Excellent support from Technical team member Wade Miller who helped me to resolve some issues I was having with a EV Charger I purchased recently. He took great time to talk me through some parameters that required changing on my charger in order for it to function correctly. Thanks Wade.

Upgrade Problem Solved. The recent app upgrade caused significant problems - my car charger would simply stop charging leaving the car not ready for the working day. Finally solved by Lilly after correspondence with others had not helped. Lilly understood the issue and reverted us back to the original app also updating the firmware on the charger itself. We now have uninterrupted car charging! Thank you!

I had issues with my new Project EV home charger but the technical support team were brilliant and talked me through step by step on how to resolve the issue. Thank you to Wade Miller for your patience and easy to follow instructions.

Our EV charger developed a fault so contacted Project EV who made plans to visit our office and have the Charger looked at. The engineer/electrician that came was pleasant and certainly knew what to look for, which resulted in a full replacement. The electrician as Jordan was brilliant and performed the exchange very quickly, tested the unit and updated the firmware. Excellent job and greatly appreciated.

After venting my frustrations about the charger not working and difficulties registering the app, finally Will went through everything step by step with me 3 times to link the charger hotspot to my wifi ( I had made a mistake with a password!!) .Finally we are working and charging the car .Many thanks to Will, a patient and helpful advisor.

Had problems accessing charger via wifi. Had 2 conversations with tech dept. ( Wade Miller ) Extremely helpful and patient. Prepared to wait while I setup a tablet so that I could continue to use my phone due to WIFI calling only. Got the job done. Couldn't ask for more.

Unable to use ev ap due to being requested to change to electric miles i lost the use of both apps because unable to get hotspot. Spoke to Wade Miller who was a very pleasant and extremely patient person who reinstalled the ev ap and hotspot for me and i cant thank him enough as a person of age

Jay was very professional, patient and sorted my problem out swiftly.

Jaydeep Karra provided an exceptional service. He was extremely polite and helpful, listened to the issues and acted accordingly to rectify the problem that I had. Thankyou Jay!!

Excellent speedy customer service from Antonio. Solve my issue with my home charger quickly and efficiently. Thank you.