Called tech support with questions about how to use app and charger. Spoke to Wade Miller who was knowledgable, patient and thorough. Answered questions about changing various settings in the app. As a result, i feel more confident about the product

Customer service excellent all round from initial contact with on line tech support to home visit. All concerns dealt with promptly & always able to speak to someone! Jordan the engineer arrived having given advance warning of his expected arrival. Very polite & efficient & promptly replaced charger. Thank you very much project EV.

Communication with the office was really good from the online help through to booking the appointment. The appointment was initially 4 to 5 weeks away but this was pulled forward to about 2 weeks and communication on this was very good. Jordan the engineer on the day was polite, professional and clearly know what he was doing. Very helpful throughout the process. Thanks to all involve

William at Project EV was great at helping with a minor issue that was quickly resolved.

Received a phone call to check that my problem was resolved satisfactorily. Good to deal with a company that takes customer service to the next level. Highly recommended.

Spoke with Ethan Mills in their technical support team to switch the unit from RFID to APP mode. He was very knowledgeable and solved the issue in double quick time. Excellent support experience

Quick and effective reply by Jaida to my question!

Excellent service and helpful

wade was fantastic leading me through some setup questions, very patient and time was not a problem. Thank you. Paul @ Ralegh

I required help for my Project EV Charger as it was unavailable to use so I rang for help in which Ethan Mills answered he was such a friendly, helpful, and very patient man went through everything to get me back on board with charger thank you so much Ethan