Verified
Assistance
I contacted Project EV as both my chargers had stopped working, they responded quite quickly and were very helpful over email and phone. I cant fault them.
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Focused and personal
It was the personal touch which made the difference. Charlotte was polite, friendly and efficient
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I contacted Projectev as I was having…
I contacted Projectev as I was having trouble charging my new car. I spoke to Callum who connected up my charger to my iPhone and internet, he was absolutely amazing. Callum was very understanding, polite, very helpful, professional and friendly person. It was a pleasure chatting to him. I didn’t feel rushed and Callum was very knowledgeable. I would definitely recommend Projectev ⭐️⭐️⭐️⭐️⭐️
Verified
Initial problems with connecting…
Initial problems with connecting charger to Wi-Fi. Commendable patience shown by Will from customer service got us there in the end! Thank you Will! You’re a real asset to your company!
Verified
New Property, charger didn't work.. fixed within 10 minutes!
Upon moving into our new property, we encountered an issue with the Project EV charger, as it was locked to the previous owner, rendering it unusable. A swift call to Project EV technical support proved to be an exceptional experience, resolving the matter in less than 10 minutes. I would like to extend my gratitude to the call operative, Wade Miller, for delivering outstanding customer service. His prompt and effective assistance was truly commendable, and I wholeheartedly recommend Project EV based on this positive encounter. Thank you for your excellent service.
Verified
Callum the legend
Having had the charger installed by a local electrician we couldn't get the charger working. Our electrician hadn't gone through the app set up. Having struggled for a hours I contacted Projected EV the Callum promptly sorted us out. Couldn't fault his involvement if I tried. Brilliant back up service
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Project EV's Ethan Mills
Project EV's Ethan Mills was a credit to the company, he dealt with my lack of IT skills patiently and helped me through the process.
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What great customer service!
What great customer service!! Being a bit of a technophobe it's always a bit daunting to phone technical support but I was pleasantly surprised. Zac Adams was very clear and precise with his instructions and made the whole process very smooth. Half an hour later and my charger is set up and working. Well done Project EV
Verified
Excellent Customer support
I am struggling to set up the EV app and Mr Ethan Mills from Project EV customer support team help me to sort out within minutes.He is very supportive and helpful.Thanks Mr Ethan.
Verified
Project EV Charger
William was very helpful and very patient talking me through the commissioning steps for my Project EV charger.