I am very happy with the service so far. Keep up the good work.

Very pleased with all aspects of the phonely product and service. Smooth hassle free and my landline was up and running in no time ! Great customer service and special thanks to K*** for her care and consideration. Faultless service and highly recommended 5 - Star *****

Katie and others have been so helpful, patient and professional in helping me .I have no hesitation in recommending Phonely to others.

Had a slight issue so reluctantly phoned support, imagine my delight when I spoke to a human being who actually understood my issues and more importantly cheerfully resolved my issue very quickly, cannot rate Phonely highly enough. Brilliant service.

I've only just signed up for a VOIP service. So far the service, communications and delivery have been exemplary - professional, thorough, yet friendly and very responsive. On a 1 to 100 scale I'd put them at 100, and BT at 3 (that's being generous to BT)

The whole experience of dealing with Phonely from my first tentative enquiry to getting my phone up and running has been absolutely superb. I can’t remember dealing with a more customer focused company. Katie the advisor who has been handling my installation is the most proactive person I have dealt with. She has been ahead of the curve consistently, a real credit to Phonely. If only more companies followed the example set by Phonely life would be so much easier. Thank you to Phonely, and thank you to Katie. Monday felt so much better today!

The team at Phonely were excellent from the moment I made initial contact. The communication has been brilliant and the products supplied have worked as promised.

You have failed to provide our VPN phone service. This should have started on 04-07-2024 but phone service is dead.

Spoke with Katy over the phone helping my dad with his landline issues and was sorted out successfully Am very thankful for this :) kind regards Richard

The whole process was easy I was able to keep my old number and it was much cheaper! Your call centre staff are very friendly & efficient. What's not to like!