Do not buy these knives they are absolute crap. My daughter bought these as a Christmas present and spent two months trying to replace the knife that was broken and in the end they sent the wrong one after sending multiple pictures. Two years down the line and knife after knife is broken. I would love to post pictures but trust pilot doesn’t allow it

Someone had purchased the Wasabi set for me 2 years ago as a gift. They’re beautiful, and so far, they’ve held up well as my daily drivers. In November I placed an order to complete the set with 3 knives I didn’t have. No shipment. No tracking. And as many say here, no response after multiple emails to the customer service email, and I couldn’t find a number to call anywhere on their website, which I’m assuming was likely pulled. After waiting for a month for these knives and no response, I disputed the charges on my credit card. Seriously disappointing. Seeing from the other reviews here, many of which are within the last few months, I’m going to guess this company is going under.

Knives look great ,quality is crap bought a set of ten within 6 weeks four of the handles have cracked and broken.E-mailed them they just say its due to misuse,BS

They can send me the knives I paid for or return my money. It's been over a year now!

Avoid avoid avoid.. Knives are all falling apart after I’ve looked after them meticulously. Handles all cracked without ever going in the dishwasher and now starting to fall off completely…!

Disgusting customer service, have emailed numerous times with no response have tried calling and the telephone number does not connect, placed on order on the 2nd October and have still not received them, this was a gift for a birthday at the end of October. I have contacted my credit card company as I am stopping the payment. Update 19 Nov - still had no contact from this company and still not received the goods.

I purchased the Wasabi series back in October 2021. I was so delighted with the knives, I made further purchases of honing knife, bread knife and knife sharpener. My experience from ordering to delivery was absolutely 1st class. I wrote glowing reviews here on Trustpilot. However three years on, whilst using one of the knives I rarely use, to chop a small pumpkin I noticed a shard, in the centre of the blade had broken off. For anyone who has bought these knives will know they are pretty expensive. But on Razar website, they give a lifetime warranty on manufacturing defects. I contacted Razar by email to explain what had happened. After a week of no response, I sent a further email to their support email, still no response. A week later I messaged them on Facebook, no response, message left unread. I have searched Companies House and they are still a limited company, with next accounts due next year. Mr Charlton Edward Wright, Director, if you are reading this review, perhaps you could have a word with your Customer Service Department. I have read similar terrible reviews and would urge people not to purchase from this company. The Razar website is still active and taking orders (and may I add, not delivering them, as I have been informed by other very dissatisfied customers). Total sham of a company. I doubt very much that they actually manufacture the knives.

I’m writing this after 3 weeks and no knives or meaningful update , the only update I’ve had is “ready to ship” regardless of how good these knives are which I feel sceptical about after reading these reviews now , the communication I can’t say is bad because it’s non existent I’ve emailed asking for an update to which no reply as many others on here say. Woeful service from this company anyone looking for knives id go elsewhere just because the service is so bad. Update 6/11/24 After 6 weeks of no contact and nothing received I claimed the funds back via my bank , don’t waste your time with this Chinese drop shipped Ali express product , diabolical seller

I order some knives 26th December 2023, sent them back as soon as they arrived, still in the box. I still havnt received a refund, I’ve chased it for months and months. Terrible aftercare and still no refund..

The blades are really good and they look amazing. However, three of the handles have cracked or snapped completely (they’ve never been through the dishwasher). I sent an email to their customer service team and no response!! Really disappointed in the service, or lack of.