I ordered slate pizza platters for a Christmas present. They are lovely and they were a great price. The order arrived within 24 hrs of ordering with free delivery. Unfortunately one was damaged in transit and Rinkit have very quickly said they will replace it. I am very happy with the value and the service of this company and will use it again.

Excellent customer service!!! I have bought twelve water glasses, but unfortunately two of them were broken. Not only they replied very quickly, but they also have arranged for a replacement. Very very happy :)

I've ordered off the company before. I was so impressed with my item. I ordered again. Part of the order was missing. I emailed and they responded instantly. The day after the item arrived. Thankyou o much for an amazing after service too.

I order lots of glassware from rinkit and usually it all arrives perfect. But unfortunately my latest order had a few smashed glasses, but I cannot fault the great customer service. Such a speedy response and sorted within hours! Thanks rinkit, great service as always!

Great prices, low postal charges, next day delivery and if anything goes wrong there is a really helpful and responsive back up team at Rinkit to give support and put things right. Really is a go-to place to buy some of the household/gardening/DIY basics of life.

I ordered from Rinkit for the first time last week, a mixture of items in preparation for a party. They arrived the next day and unfortunately some of the glasses were broken (my only advice to them would be to mark boxes containing glasses as fragile as it looked like it had been bashed about in transit) I sent an email which was quickly responded to (thank you Evangaline) and received replacement glasses 2 days later with no quibble. Would highly recommend!

Excellent online store. Cheaper than buying through Tesco. Prices are very reasonable. Despatch time is very good. Would buy from them in future.

I bought some glasses, one of which was broken when I received the delivery. I reported it to Rinkit who immediately apologised ( though I guess that it may have been the shipper, EVRI, that broke it) and put a replacement which arrived next day. Very professional and a company I will certainly buy from again.

I am absolutely impressed with Rinkit's customer service! Not only did they respond promptly outside of office hours (credit to Ben), but the resolution they provided was seamless and extremely helpful. It's rare to find a company that goes above and beyond like this. I'm thrilled to have discovered this gem of a store, packed with wonderful items to order. I’ll definitely be returning for more – highly recommended!

Amazing customer service (and the item itself, of course!). They item arrived broken but they sent a replacement immediately. I've bought with them before and will again, for sure. Many thanks.