great product and timely customer service! Would purchase product from this company again.

I spent a lot of time comparing electric skateboards before deciding on which one to buy as a newbie to electric boarding. I got the Isinwheel V10 off-road electric skateboard and I am very satisfied with it. I weigh about 205 lbs and the board is able to to take me uphill and through grass fairly easily. With the V10 you're receiving a lot quality high specs you'd find in other pricier boards for a much better deal. I had one small issue with one of the light bar accessories but I was able to get in contact with their very friendly and helpful support team and they were able to help me solve the issue the very next day. Definitely would shop with them again

I ordered two Isinwheel S9 Pro scooters and they arrived here fast and on time. They had the claimed top speed of 19 MPH (30 KMH). The install was easy, all I had to do was install the handlebars which was super easy, and then it was basically plug and play from there. One rear tire did pop which was an accident so I went to Isinwheel's support team and they were super nice and we're quick to respond to emails. I would recommend this company since this is my first electric scooter. Please consider this company when looking for a new electric scooter.

I've already put +350 km on the board and enjoying it as much as the first day. Led light give a great touch at night. I though airless wheels would be hard, but they are comfortable enough, and you avoid flat tires.

The 2-3 day shipping is a lie, customer service seems to be nice and professional but they don’t actually do anything to help. The have no manager or higher up to escalate situations to and do not return your money when you cancel. They are a terrible company to do business with and i would strongly suggest not doing business with isinwheel.

Ordered the v10 skateboard and I absolutely love it. I'm 215lbs and the max weight is 245lbs, this thing moves so fast! I love it. Had a problem with one of my motors, the support team has been amazing, got down to the problem quickly and sent me a new motor! Fantastic company, great service and great product.

My rear fender broke and they were very quick to assist me and solve my problem

Experience: it was shiny and cool! I was so afraid to touch it that I accidentally broke the plastic structure that holds the velcro strap while I attempting to attach the storage bag to the handle bar. Company: iSinWheel had great customer service that offered a free gift for my disappointment, just for a small error that I could've fixed with hot glue. Honestly: I was so confident in my ability to use the scooter that I didn't use the manual. The YouTube unboxing videos were good enough. I didn't realize that the speed was restricted to 15 MPH by default, though. It took a bit of googling to find what to do but experiments to know when to do it. The what is to press M five times; the when is to do that immediately after turning the scooter on. Safety: the pneumatic wheels and suspension make riding over bumps easier than my solid tire ES1-300 scooter. Security: The ability to set the max speed limit low ensures that if an unwittingly thief or child rides the scooter, they wouldn't go too fast for you.

With all honesty, my isinwheel v10 has been amazing. When I first received it, one of the lights was not working properly and the customer service was super helpful and shipped me out a replacement. The board is good quality, and a perfect mix of speed and acceleration. The double kingpin trucks give the board amazing carve and the battery has a great range as well. I have no complaints that were not handled exceptionally by isinwheel

I purchased a isinwheel scooter and had an issue with the display controller. I contacted Isinwheel and they guided me through the repair process. Our family has five isinwheel scooters and recommend isinwheel scooters to everyone.