Scott was incredibly helpful & very knowledgeable. I was so impressed that he was able to repair my watch straight away, highly recommend.

Excellent service, excellent communication throughout the process. Excellent postal and packaging service. Fast and professional from start to finish.

WORST SERVICE I HAVE EVER RECEIVED! MY WATCH HAS STILL NOT BEEN RETURNED DESPITE THEM AGREEING OVER 2 MONTHS AGO. STILL NO REFUND HAS BEEN RECEIVED. THE SAME NEGATIVE FEEDBACK FROM MULTIPLE CUSTOMERS.

Fantastic service from the guys here. Great expertise and advice from the staff, and an overall great service Thoroughly recommend.

Great service for my nearly 20 yr old Omega ,used every day and come back looking almost like new My compliments to the team there

Luxury watch repairs were fabulous. The packaging arrived within days, the instructions were simple, the return postage was paid for and insured. A truly excellent service with regular updates and a great price for the service of my watch.

Amazing service and friendly, very happy.

I had no appointment, but needed a watch check, clean and battery change. I had immediate service and all work completed very swiftly. Fabulous friendly service and attention to detail!

Took over a year for LWR to replace the glass on my Omega Railmaster and clean and polish the bracelet. 12 months to carry out routine maintenance is unacceptable. Customer service is 1 out of 10, no updates, no apologies, little or no care at all. I will not be using their services again.

12 weeks since my watch was posted and I am now informed it could take 20 weeks for a battery change and service to a fairly standard Tag. Ridiculous timescale, If this had been disclosed at the time of enquiry I would have gone elsewhere.