I had a couple of links taken from my daughter’s Rolex watch and Charlie explained how to best take care of the timepiece too. Excellent service provided from a very knowledgeable gentleman. Would highly recommend. Thank you

Very friendly and helpful. They adjusted watch bracelet and then made a further adjustment on a second visit. Very pleased with the result.

I saw the IG ad with a scratched Breiting watch clasp .. and decided to try these guys out with my Rolex to remove some scratches. The service was first class .. great communication, really friendly and most importantly the end result was outstanding. I would definitely recommend and will be using them again.

Charlie was super friendly, nothing was too much trouble! Battery changed, he even cleaned my watch for me! Great service. Highly recommended. I will definitely be visiting again.

Karl was lovely. The service was excellent. When they thought my broken watch mechanism was beyond repair they got a second opinion and fixed the watch in less than a day. Really nice people. I 100% recommend.

Professional and expert from start to finish! For such a valued item, I would thoroughly recommend this team

Prompt delivery of posting parcel and comforting to know it was well insured, very pleased with the service and received my watch back looking like new,

Excellent service from Charlie, he knows his stuff and delivers what he promised in terms of time / service etc. He is better than good and I would not consider going anywhere else, even though it is a long distance to visit them Don't hesitate.....go and see Charlie.

I have used LWR for the second time and once again the team have provided a great service from beginning to end. I would have no hesitation recommending LWR to look after anyone’s prized watches

Great service from luxury watch repair. Excellent communication throughout, helpful and secure. Would definitely use again. Customer service also 5 star.