I've ordered a few times with My1stYears and always been really pleased with the result! This time I had a specific deadline I needed to recieve the parcel by and in the end it didn't look like it would be possible with the delivery so I contacted customer service and Lawrence was super helpful in responding quickly and allowing me to change the delivery address - much appreciated! Defs recommend for beautiful gifts and excellent service.

Ordered personalised items for a baby. Order came and exited our expectations. Quality of the items, details, packing absolutely top of the top. attention to details, something that I look at a lot. I also had unusual request for another order, it was handled professionally, Lawrence was super helpful. Way he handled everything left me speachless. Highly recommend . Will definitely shop again.

I ordered a lovely little tea set for my granddaughter. There were a couple of items missing when it arrived so i contacted My 1st Years and then rectified the issue immediately and the items were posted out on their express delivery service. Thank you Valerie for all you help on this matter. I have used this company so many times and will continue to do so.

Unfortunately my parcel never got delivered due to the delivery depot being at fault. Over 3 weeks of it being chased with the delivery depot Valerie from my first years confirmed the item was being returned back to them and arranged for the replacement items to be sent out within 24/48 hours. Valerie was a huge help and was so prompt at rectifying this issue.

Received prompt and pleasant assistance from Valerie, very grateful!

Valerie was very helpful and prompt with her replies. She resolved my problems straight away and even checked the following day to ensure I had received my order. Fantastic service ! Thanks Valerie x

This is my first time ordering from My first years and realised that I had miss spelt the name for my personalised baby blanket. Sent over an email and within the hour Lawrence had a response back stating that it had been updated needless to say I am very happy and am really exited to receive the item.

I had a slight issue with the print of a product I had received however upon reaching out to customer service they resolved the issue immediately. In particular Aleksandra went above and beyond to fully resolve my issue providing the best customer service. I would highly recommend My 1st Years! Thank you so much!

Huge fan of this website- beautiful products at reasonable prices and excellent customer service- had a very good experience with Lawrence, ensuring that my order gets to me in time for my nieces birthday. Also a really swift response. Highly recommend

Placed a personalised order yesterday and received it this morning absolutely beautiful items amazing quality and very true to word