Great company, great service! Eddie at CSW thank you so much for sorting out the issue with my binoculars so quickly. I sent them off on a Friday afternoon and they were back with my by Wednesday morning, replaced under lifetime warranty! Absolutely brilliant and would highly recommend. Incredible product as well, I have the 10 x 42 Diamondback Binoculars and would buy or recommend in a heart beat! Thank you CSW & Vortex!

I contacted the company to ask about warranty repairs on my vortex scope, very quick response, repaired quickly, good communication. Very Satisfied

Excellent service from Eddie at Country Sports Wholesale. A problem had occurred with my Vortex Viper 10x42 binoculars. CSW repaired them foc under Vortex’s life time guarantee. They also updated the old lens protectors and serviced the mechanism. Received back in under a week. Very pleased as they are very nearly like new!! Wouldn’t hesitate to recommend CSW.

I have been in contact with Eddie Price from “International Warrenties”. I could no longer focus my Vortex Diamontback binoculars and I sent them in. Repair was not possible and I received new binoculars. The contact was very friendly and for me it was the best service you could wish. Thank you so much Eddie

Needed a repair on my Vortex bins. The staff were very responsive and upbeat. When it turned out it was an issue not possible to fix, they got me a new pair shipped out immediately under warranty. Don't think I've ever had such pleasant and efficient customer service!

Their support team went above and beyond what I was expecting. The scope I had ordered, the mount didn't fit my replicas rail and after a little trial and error their support team modified a mount so it would fit! Most companies would have shrugged at this issue but country sports wholesale went out their way to resolve this for me.

Ive been a loyal customer with Vortex, and i continue to be impressed with this company. Their team and particularly Eddie is dedicated to providing the service possible. It shows on in every interaction. I highly recommend the products and after sales.

My Vortex binoculars were fixed and serviced, free of charge, under warranty in a quick turnaround time and with brilliant, friendly and professional communication from Eddie at every stage. They even sent me a brand new strap! So refreshing to get such superb customer service in the UK for a change! Great comms and delivery from DHL too Thanks again Eddie!!

Eddie great service and very helpful Thanks to yourself and Team. Ref: Vortex Viper VRD6 warranty. Lawrence Bradley

I've used CSW for Vortex Warranties a couple of times now and the service Eddie and Chris provide is stellar. I can't recommend them enough, Vortex are always a go to brand for me and it would be a disservice not to mention CSW being THE retailer to send any warranty related queries too. They've always provided me with ample information about my optics and give excellent response times.