Tina was very helpful 2 days running with multiple changes from SIMs to eSIMs! Many thanks!

Replayed within the hour

The live chat connection has answered several questions very quickly and effectively and sent me lots of information that I requested by email as I could not log into portal. I was about to leave onecom and the live chat person has changed my mind !

Easy pleasant and knowledgeable person to deal with

Absolutely great service. Friendly, helpful and resolved the issue.

Moriam resolved a problem with a Sim card and sent me a new one within 2 working days

Over a decade of business with Onecom, and always excellent when Naomi picks up any queries because we know it will be dealt with efficiently and effectively!

Very helpful and approachable person who sorted my issue easily.

Very helpfull agent(James D) thank you for your prompt help,

I signed up with a one com to a mobile sim only deal for 3 x sim (ONLY no phones) The deal was for three years ( yes a lot i thought initially but went with it). The deal was for £60 which i thought was a good deal. After 18 months, i noticed the price had gone up £100 to £160 a month. It turns out the deal ( £60) was only for 17 months and then it reverted to the full price. Did OneCon warm me about this before i set the deal up??? .. NO . Did they advise the deal was about to come to an end??? NO they did not!!! . As a valued customer did they contact me and try to help me get a better price for my three sim only deals??? NO After a lot of worry and stress from myself, they advised they would look into it and give me a tariff review. So here we go i thought ,time for OneCON to redeem themselves. I didn't want to sign another 3 year whopping deal so they agreed to change my tariff to about £60 ... PHEW !! i thought. Thats more like the ORIGINAL DEAL i thought i was signing up to. Until I realised when the invoice came in was was £60 Each!!!! SO we are back to square 1. I am paying £180 a month for three sim only contracts. SO the rough total with for three sims, NO ACTUAL PHONES INCLUDED ... Is approx £4000. I still have until December this year until the contract runs out.. And then I am gone from ONECON!!