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Robert Thompson

13 May 2024, 21:47

  • 1 Review
  • GB

Verified

Very helpful

Helpful, courteous and efficient. Excellent service.

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customer

13 May 2024, 19:22

  • 1 Review
  • GB

Verified

Billing Query

Excellent…..

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Craig Active

13 May 2024, 19:03

  • 1 Review
  • GB

Verified

Quick and helpfulVery quick and helpful service today

Very quick and helpful service today

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Favour

13 May 2024, 18:45

  • 1 Review
  • GB

Verified

Quick Support

Quick and helpful support was provided by Christy when I had a query about an issue. Great service again from Onecom.

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Rowena

10 May 2024, 22:45

  • 1 Review
  • GB

Verified

Chloe was very helpful and very nice

Chloe was very helpful and very nice. I was pleased to talk with her today after having had an awful day with a Onecom advisor earlier in the week. She was able to reduce my billing even though that hadn’t been mentioned to me as a possibility the other day. I was feeling pretty stupid and I was sure I was being ripped off. Somehow I had ended up with a ridiculous contract I couldn’t seem to get out of. Although I am still obliged to fulfil my contract Chloe was able to get my payments reduced for the remainder of the term. Overall I wouldn’t recommend Onecom on my recent experience but Chloe was lovely and is a credit to that company. They are lucky to have her.

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Michelle

10 May 2024, 22:45

  • 1 Review
  • GB

Verified

Fantastic service from Rachel

Fantastic service from Rachel, as always. A trusted provider we can count on.

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David Baker

10 May 2024, 22:43

  • 1 Review
  • GB

Verified

Morian was very helpful thanks

Morian was very helpful thanks. Pretty quick replies on chat were good. Seems to know and is knowledgeable and polite.

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Lorna Turner

10 May 2024, 20:49

  • 1 Review
  • GB

Verified

Customer service

Been with them for years and they’re so fast at solving any issues or requests.

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James Crowder

10 May 2024, 19:21

  • 1 Review
  • GB

Verified

Quick and efficient

Quick and efficient, really accommodating

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Kay McDonald

10 May 2024, 19:06

  • 1 Review
  • GB

Verified

Kieran was very polite and friendly…

Kieran was very polite and friendly very helpful