Verified
Very helpful
Helpful, courteous and efficient. Excellent service.
Verified
Billing Query
Excellent…..
Verified
Quick and helpfulVery quick and helpful service today
Very quick and helpful service today
Verified
Quick Support
Quick and helpful support was provided by Christy when I had a query about an issue. Great service again from Onecom.
Verified
Chloe was very helpful and very nice
Chloe was very helpful and very nice. I was pleased to talk with her today after having had an awful day with a Onecom advisor earlier in the week. She was able to reduce my billing even though that hadn’t been mentioned to me as a possibility the other day. I was feeling pretty stupid and I was sure I was being ripped off. Somehow I had ended up with a ridiculous contract I couldn’t seem to get out of. Although I am still obliged to fulfil my contract Chloe was able to get my payments reduced for the remainder of the term. Overall I wouldn’t recommend Onecom on my recent experience but Chloe was lovely and is a credit to that company. They are lucky to have her.
Verified
Fantastic service from Rachel
Fantastic service from Rachel, as always. A trusted provider we can count on.
Verified
Morian was very helpful thanks
Morian was very helpful thanks. Pretty quick replies on chat were good. Seems to know and is knowledgeable and polite.
Verified
Customer service
Been with them for years and they’re so fast at solving any issues or requests.
Verified
Quick and efficient
Quick and efficient, really accommodating
Verified
Kieran was very polite and friendly…
Kieran was very polite and friendly very helpful