Vector Security is the best! It is a pleasure to work with a wonderful team, especially Andrew Hegedus, sales. Arnie , service manager, does an excellent job with the service department, As I mentioned an excellent team and a great value for the security of our home! Thank you Vector Security Team! Dennis

We have used Vector Security for decades. They are very responsive. Today I had a new video doorbell put in, plus a new back door security lock. The technician was terrific. He spent all the time I needed to help me understand how to operate everything. I would recommend Vector Security.

Have used Vector for over 20 years. I have always been satisfied with their product and service. Definitley recommend for a security system.

Never have had a problem

excellent service always available very innovative.

Do not use this company use any other company in the world. Service is horrible product so horrible the contract is unbelievable you pay $75 a month for 2 1/2 three years and the service is garbage

This is the most dishonest and disappointing company I have ever dealt with. One example: a system is supposed "to move" with a customer. Our representative in Naples, FL, AAA, refused to remove our system before we closed the sale on our home. After the closing, the company actually went to the new owners and expected to be let into the house to remove the system. This was, somehow, our fault. Another: We never -literally never- use the system. I have called to have a premium service removed repeatedly. On two occasions, I was told that it would be removed from my bill. When it wasn't, I called back and there was no history of me ever making a call. In other words, apparently call/account history was deleted, for no record of my existed. I refused to pay the extra fees and unfortunately, collections is being threatened over $10 and $10.70. I have even given in and paid the charges, yet the payments weren't posted nor were the checks cashed. DO NOT even consider this company. You will regret it. This is a review from a current customer...not a fake review. In fact, I have to enter my account number to submit this.

I have had Vector for over a year now. Recently, I call to upgrade my service to cover my garage. The customer service center took my information and said they would call back. NEVER DID! So, I called back. Same situation happens again. "Someone will contact you" Well no one does. They get you to sign up and forget about you. DONT WASTE YOUR TIME WITH THEM!!!

I have to rate Vector Security as Average because, for long term customers, upgrades are on the last things to do for their customers. I have had Vector Security for over 8 years and I received 1 upgrade which was not the newest upgrade. So, I will have to get another upgrade that is not current with the on going market. Other than that their monitoring system is really good, their response time is great .

Vector is thorough and flexible. Great for our Family!