I have been a customer of Vector for more than one year. Recently we have to move from Georgia to Florida. However, before we move to our new place we contacted Vector to ask if they have service in our new location. We provide Vector our new address and they told us that our new location was under their service area. A couple week before we moved their representative Billy Kelly stop by our house and told us that Vector was going to transfer our system to our new location. Also, Billy Kelly told us that he was going to stop by the following week to drop off the new equipment for our new location. We left state and Billy Kelly never came back to our house, we call him several times and he never answered the phone. We are being calling since August and the information provide is the same since day one. We arrive to our new location and contacted Vector to arrange an installation day and we find out that the do not cover our area. In top off that today I received an invoice from Vector Security charging us $1,900.23 dollars for cancellation. I really don’t understand how they want to charge me that amount, since the beginning they told me that they will going to transfer the system to our new location. Second, after we have arrived to our location and contact them to schedule an installation, they come back to us that they do not service the area.

I feel very safe

I have been with Vector for over 20 years and would never pick another Security company. They are quick to respond and always make me feel safe. I would highly recommend them.

Always have been pleased with Vector Security. Never have had any issues. Strongly recommend to potential customers.

Anthony arrived promptly and took care of the issue. He was thorough as well as cordial.

I've been with vector for over 10 years never had problem, one comes up tried to get understanding by speaking to over the phone Supervisor name Chris and Stephany and was dealt rudely like my years being a customer with multiple units and sign promoters doesn't matter. Didn't want anything Free but keep in mind good customers like me help grow companies..

I'm a widow & knowing that I have them alerting me when something is happening is wonderful. They are always prompt & concerned if anything occurs.

A reliable service. Can be counted on when needed. Always contacts me when they get alarm signals. Service plan makes life easier if there are system issues. Highly recommend Vector.

I've had Vector ever since I purchased my condominium 2004 and even had Vector set up a system in my apartment where I recently moved. Great customer service and easy, quality products offered. Highly recommend their services!

Attentive call center and sales team, would recommend service to anyone