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Dave w

27 May 2023, 03:08

  • GB

Problem was handled professionally and…

Problem was handled professionally and solved quickly. Missing items received promptly as promised. Banazeer Dawood is a credit to your Company.

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Brian

27 May 2023, 00:56

  • GB

as ive said before

as ive said before, perfect, nothings to much trouble, I wish every online company was as good

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karl prothero

26 May 2023, 22:17

  • GB

Great products

Great products, good website, great service.

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G Waddingham

26 May 2023, 15:15

  • GB

There was some parts missing when it…

There was some parts missing when it arrived. We got in touch with genpower.Peter Whuartohe kept us up to date of the process and within 3 days we had received them. Would definitely buy from genpower again Thank you peter

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Larry L

26 May 2023, 07:16

  • GB

Attentive Customer Service

Although the process took a little longer than I expected, it is after all, the height of the mowing season so GenPower are extremely busy. Nevertheless, they handled my return for repair very efficiently. Peter Whuarohte, the Customer Support agent who dealt with my case was extremely helpful and empathetic. He was diligent and attentive, responding to my emails at all times of the day, even on weekends. I got the impression that he worked 24/7! Thank you Peter, you are a credit to your organisation and you have provided a fine example of how customer service should be.

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Mike &

26 May 2023, 02:59

  • GB

Peter Whuartohe was extremely helpful…

Peter Whuartohe was extremely helpful from the moment I raised an issue with my Hyundai mower, which was still under warranty. I received the necessary parts yesterday which was very speedy. Many thanks Peter

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Perri

25 May 2023, 21:54

  • GB

Have had Hyundai cars for very many…

Have had Hyundai cars for very many years so knew it would be a reliable make. Have used the mower 4 times now. It cuts really well. Love the 5 heights. Easy to put together and to store back in box. Very pleased with purchase!

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Mr Steve

25 May 2023, 01:35

  • GB

Jade was most helpful and sorted all my…

Jade was most helpful and sorted all my issues.

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Graham

25 May 2023, 00:39

  • GB

Good customer service

The handle on my trimmer broke. Sanjana on behalf of the company was very quick to handle my issue and arrange for a new handle to be sent out to me. So very good customer service.

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Allika

24 May 2023, 23:38

  • GB

Brilliant lawnmower does the job well

Brilliant lawnmower does the job well