If I could give 0 stars I would. Purchased a vehicle from them in July 2023. Purchased extended warranty and GuardX only to be told by the dealership the GaurdX was never actually applied due to a valeter on site saying he had applied it but hadn’t! Had problems with the vehicle the same week I purchased. Had it checked by a garage to be told it was sold faulty, shouldn’t have passed its last M.O.T and 100% wouldn’t have passed its next . You get ignored, get told staff are not available constantly, get told you will receive a call back but don’t ! Get given excuses and nothing ever resolved ! After sales is a big joke! I agreed to let the dealership buy the car back off myself as no problems were being rectified, I was missold a vehicle and after sales and warranty meant absolutely nothing! only to be told I will be at a loss of nearly £1000 due to a 45p mile charge. I asked head of business where it states this charge in any contract / documents - he replied “ there isn’t anything to show this , it’s just what we do”. Head of business Alex ignores you and doesn’t have the decency to see customers face to face to be able to discuss problems. I’m not surprised branches are closing down left right and centre. I have lost all trust in dealerships, and I’m now at a great loss of my OWN money and have so much anxiety on where to purchase another vehicle . Wish I never set foot in the place .

Bravoauto Chester made the whole car buying experience trouble free and enjoyable Billy was very helpful & efficient and it was a smooth process and a positive experience from the whole team. Car was beautifully presented and valeted and I look forward to trouble free driving

I just wanted to highlight the excellent after service I received when purchasing a car from James O'Neill at Bravoauto in Chester. I highly recommend this company. I trust them and they always respond to any queries and their customer service is second to none. Thank you.

I’ve sold a few cars direct to the trade and Inchcape was my first time using them so was unsure but no need to worry, it’s up there with the best and offered more than everyone else, easy process of advertising my car as long as your honest with any damage you’ll have no problems in getting your money in actual fact mine went up in value. Sobia who was dealing with my sale was 1st class and was even there out of hours to answer a question I had. Car appraisal was done in minutes and on the collection day which I was kept fully informed and once that was done the money was transferred in 20 minutes so very happy and will definitely use again.

Bravo auto Crewe were great. Was able to organise a test drive very quickly and then the whole process of buying and part ex was very easy. Liam was really helpful and took the stress out of buying a new car. Fair price for our part ex too.

I would like to recommend Bravoauto Liverpool following a recent purchase of a vehicle. We dealt with both Matt and David and they could honestly not of done enough to ensure the whole process went smoothly. I would definitely return back to Bravoauto for any future purchase, thanks so much Matt and David

I wanted to take a moment to express my sincere appreciation and admiration for the exceptional customer service I received from one of your team members, Michael Legister, during my recent car purchase at Bravoauto Halesowen - B63 3NJ. Throughout the entire process, Michael went above and beyond to ensure that I had a remarkable car-buying experience. His commitment to answering all of my questions, no matter how numerous or detailed they were, truly set a new standard for customer service. He took the time to explain every aspect of the car, its features, and the entire purchasing process, step by step. His patience and willingness to listen to my concerns and preferences were invaluable in making the right choice. What stood out the most was Michael's ability to provide professional advice and share his extensive experience in the automotive industry. He guided me through the selection process, offering insights that only someone with his level of expertise could provide. His candid and honest approach instilled trust and confidence in my decision-making. In today's fast-paced world, finding a sales professional who genuinely cares about the customer's needs and offers such a high level of personalized service is truly remarkable. Michael's dedication to his role and commitment to ensuring my complete satisfaction is a testament to the outstanding customer service culture at Bravoauto. I believe that recognition for exceptional service is important, and I wanted to make sure that Michael's dedication does not go unnoticed. He is a true asset to your team as well as his superior, and my experience at Bravoauto was made unforgettable thanks to his and his team efforts. Dr. Lowe

Dave and the team were fantastic and made sure I was offered everything I needed. Zero pressure and all my own decision to make. Every contact made, every phone call was professional. Very happy with bravoauto Cannock and would highly recommend.

Fantastic experience, smooth from the very start. Garry was brilliant, genuine and down to earth approach but still kept professional, he wasn’t pushy at all and understood what I wanted, cannot fault him or the service he provided at all, 10/10 true credit to the company

Stay away from the Crewe branch Aftercare was absolutely s**t Sold me a car with so many issues then stopped answering my calls Stay away