I had a minor problem with my new Sage bread maker. After a short phone conversation a replacement paddle was quickly shipped to me which solved the problem. Thank you ,great customer service.

And or was very patient and competent in helping me to understand how to adjust the volume of water and to operate the coffee machine ! An exemplary Customer Service agent, thank you Andie!

Following my original posting on this site, a very helpful SAGE representative spent an hour with me on the phone to diagnose the problem related to my Barista Touch and kindly agreed to replace the machine. This is in contrast with my initial approach to SAGE customer service that was not helpful. I will rewrite or complete this review again, once this process is complete. (today's representative was a 5 star unlike the original customer service agent who was 2 star)

Great customer service. Processed my order, all very promptly.

Lovely and warm, very knowledgeable and professional. Fully resolved my problem. The whole experience was smooth and surprisingly enjoyable. Thank you so much

Quick and efficient service. Sorted my problem at the first contact. Thank you Sage!

The whole process was very smooth. The operators were very kind and patient

Cheerful and helpful agent. Managed to persuade me to buy a replacement tea maker rather than just a base unit. 20% discount helped.

Had 2 deliveries, where the box was squashed, and scales damaged. replaced twice, and third time lucky!! packaging department need a kick in the gonads, no extra packing in oversize box!! customer services brilliant

It was a Great Support. And so fast Thank you for your help