Throughout my entire Stackers experience, I have received nothing short of excellent customer service! From the ease of making my purchase on the clear and precise website to the fantastic people who manage the company, the people who handcraft the beautiful products, and the supportive people on the other side of the phone when you need some help. I had to call customer services and from beginning to end, I didn't feel like a hassle and they were all willing to help and were very kind, thoughtful, and understanding. Everyone who works at Stackers is amazing and I find it impossible to fault them for their swift and spectacular service. Out of all the companies I have ordered from, Stackers is by far the very best! I will certainly be making many more purchases from them in the future and recommending them to everyone I know! Thank you for making my experience so pleasant!

Super Customer Service. I had a few questions about the way the jewellery boxes work and their customer service team made me feel valued and important at such a busy time of year. Will definitely be recommending Stackers!

Have ordered a few times now from Stackers and I just love their products. I had to contact the customer service team to ask a few questions and they were really helpful in answering them all and helped me decide on the best product for what I need. Top advice and service all round. Have just placed a new order for some Christmas gifts for my family so can't wait to receive them now!!

Super impressed with this company! I love the designs and the products anyway, but recently I have had to reach out to their customer service team on two occasions and on both times I have been very impressed. My recent contact was with Becca in your customer team who was super lovely! I wanted to purchase 3x things (two of which were out of stock everywhere) and Becca took the time to help me and managed to track down both items for me, so that I could order all 3x things. Massive thank you Becca - I hope your business give you a well deserved treat! It's not every day that businesses take the time to help their customers, I was super impressed :) Thank you for helping me find some Christmas presents!!

I just moved into my flat around 2-3 months ago I’m writing this review because of a really bad issue I’ve had with this horrible company and I can see form the reviews I’m not alone So I order a wallet and a toiletries bags from these horrible company They have delivered my parcel I think to someone else who could have been a neighbour or a guest to neighbour I haven’t got or seen the parcel so I’m not even sure if it was delivered They delivered it to someone else knowingly and willingly without getting any identification or name or even a description of the person who they have it too They lost my parcel and are refusing to help find my parcel refund my money or send me out new items They keep saying it was delivered to your address so we can’t do anything I explained the situation that I’m in and explained to them can you please give me a name or description of the person who they delivered it to they also refused this saying they are unsure or avoid the question all together I don’t understand what they expect me to do here without giving me any information to find my parcel to help get my parcel money or replacement They broke the law as under the consumer right act for 2015 which is a law in the U.K. which all business must apply They knowingly and willingly left my parcel with someone else which leaves them responsible for anything that happens to the parcel (loss theft ect) as it’s out of my (the buyer) control but they don’t seem to care about they law or any customers of theirs something that should definitely be reported I even tried to help them with trying to help me find my parcel but they don’t give any information on the person they delivered it to I feel like I’ve been very responsible in this situation I would highly recommend that you don’t use this company they are horrible people who don’t care about what ever happenes they break the law and don’t care which I will be reporting to the Financial ombudsman service and trading standards provide they don’t give me a satisfactory result (find my parcel, refund me or send me replacement) I’ve been very responsible and have tried my best to help with trying to find the person who they supposedly gave the parcel too but the constant avoidance of the question when asked along with no description identification or anything of the person they delivered it too not only makes me sceptical of the actual delivery but also makes me question to validity of the company itself If the company do read this all I want is a refund replacement or my original items that’s all I care about or want I will not take any further action in reporting you as you have then taken responsibility for your mistakes and cation but if not I will go futher with my intention listed above Like I said even something to go on to find the person would be appreciated so at the very least give this information

Ordered a mini jewellery box and was pleased with it and delivery was good...BUT was messaged if it was my first order could have £10 Discount. The code flashed on so quickly didn't have a chance to get it. Next thing I had paid full price for it. E mailed Stackers but had no reply from them.

Lovely quality and quick delivery, very pleased.

I ordered a personalised classic blush jewellery box. Arrived in very good time. However the box box is a different shade blush to the other two boxes! This was a gift to my partner and feel very disappointed. Will not be purchasing more items from stackers.

I was ordering a stackers jewellery box for my daughters birthday. I wanted it personalised but the timeframe for this was 15 days and most places were delayed due to the corona virus. I was literally ordering on day one of the 15 and knew it may not be on time. I was emailing the company, speaking to a lady called Holly. She sorted the order for me and had the finished product out and to me within 3 days. I couldn’t believe the amazing service and dedication from Holly. Certainly will recommend this company to everyone. Thank you so much, Holly.

Fast turnaround and lovely gift. I ordered a Stacker for a friend and had it personalised with her initials. It looked amazing and turned up much quicker than expected, can't wait to give it to my friend now!