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Google User

02 July 2023, 12:11

  • AU

Bad software, Very SLOW

Bad software, Very SLOW Just started using the demo version of reckon one & it's taking me 2.5 hours Just to finalise ONE invoice, It keeps freezing. My telsra internet is fine every thing else is working, tried it from my Android, ipad & PC all the same, Disgusting of a Australian company 🤮

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Neville Smith

30 June 2023, 13:32

  • AU

Your employee was excellent in…

Your employee was excellent in understanding the issue and fixing it very quickly

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Lisa Turner

29 June 2023, 15:47

  • AU

Change of email address

I needed help with changing my email address. I thought I had it right but our old account was still in use. I contacted reckon and the next morning as promised they contacted me. They understood my issue, confirming what I had done. Checked one more thing then sent the details of what I needed to do. It worked. So easy, so helpful that I was amazed that with one try the problem was rectified. Outstanding customer service. Highly recommend this service Reckon. ⭐️⭐️⭐️⭐️⭐️

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Anna Capogreco

29 June 2023, 15:32

  • AU

Very good service

Very good service

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Gail Solomonsz

29 June 2023, 11:45

  • AU

reckon is very easy to navigate and…

reckon is very easy to navigate and their help line is very efficient

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Martin Robinson

27 June 2023, 11:45

  • AU

STP file update

The issue we were having with submitting an updated STP file was resolved quicly when speaking to reckon directly

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Leanne

26 June 2023, 13:54

  • AU

No waiting

No waiting, polite and patient technician providing a learning experience and wick resolution to my problem

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Sharon Thompson

23 June 2023, 16:07

  • AU

Very experienced

Very experienced, helpful and obliging. Great

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Jasmine Yu

21 June 2023, 09:44

  • AU

Very Much

Speaking with the service team helped me get exactly what I was looking for.

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RICHARD

20 June 2023, 11:01

  • NZ

Promptness and professionalness of…

Promptness and professionalness of response to my email query