You were helpful

It was a good experience with your technical Support as the person I spoke to showed good knowleadge of the Reckon Product all along, and i am happy as he guided me trhough and we Solved the issue really goood and Quickl Thanks fully Carlos

Helpful information and prompt reply

all agents extremely helpful and a huge advantage when more than one phone call is needed to solve the problem. A new agent is able to continue on solving the issue just by reading previous notes. all my calls were answered quickly and all agents very polite.

Quick resolution of my query as requested

The assistance provided by Reckon has been very good. They are patient and are always prompt with answering queries.

Best software on the market and very easy to have my clients up and running.

Quick and very helpful, fixed all my problems.

I had been a quickbooks user for 20 years but will never buy a reckon product again. Purchased (not subscription) a copy of quickbooks in 2015. I was locked out of the software at the end of 2022 (in the middle of the financial year). After many calls to reckon I was told the rules had changed and I would have to purchase another copy of quickbooks (or start paying a subscription) in order to unlock my books. I manually transferred 6 months of transactions into another software package rather than pay this extortion. Do not trust this company!

Very happy that Reckon contacted us after a processing issue that we weren't even aware of. Very happy with operator who was very helpful, patient and efficient.