Efficient and helpful service

Very easy to use. Reasonably fast response to problems.

I had difficulty logging in because the URL was truncated. Reckon advisor suggested a link - hosted.reckon.com and the problem was solved.

The Australian Reckon Team are the upmost professional, knowledgable and supportive software accounting team that I have the fortune to be a Professional Partner with. I am a Professional Partner with 3 other Software companies and the Reckon Team comes up in my opinion heads above the rest. Love you guys.

Thank you Reckon you back up support is outstanding :)

I have only entered 1 month of a bank statement so I may be missing something. The only 2 negative points I have seen are: 1. Method or template to allocate a transaction from a bank statement seems a little lacking in automation for example no presenting of the balance left or if transaction is in balance when splitting a transaction. 2. When GST is taken off a transaction there is no display of the item cost just the GST amount is displayed. Other than that I am quite happy. Looking forward to see what difference the creation of allocation rules will make next month.

My questions were well answered

Excellent service .!! Helped me with everything that I had trouble understanding. Great product even greater service . Thanks RECKON

Corrupted file. Reinstalled

On the occasions that I have needed help I've been extremely happy with the tech support at Reckon.