Sexcare is just your regular online Indian shop, where you can get Adult toys. I bought the Fleshlight Girls Masturbator, Lisa Ann/LOTUS texture. They sometimes keep decent products, but they really need to improve on their Customer service support, and delivery. Though, the options are very limited, because it's hard to get different varieties of Male toys, especially FLESHLIGHT. Can't comment on Female toys though. I wish they also improve on their product listing, and try to get more Legit toys from different brands, and try expanding their business legally.

Ich wollte hier einen Artikel bestellen der sonst überall ausverkauft war. Um den Mindestbestellwert zu erreichen musste ich noch einen günstigen Artikel dazu bestellen. Den günstigen Artikel hätte ich auch überall sonst im Laden kaufen können. Weil diese Firma aber ihre Lagerbestände nicht kennt, habe ich jetzt nur den günstigen Artikel mit viel Versandkosten bekommen. Auf mein Feedback per Mail bekam ich nur eine Standartmail. Vielen Dank für nichts ...

Am 03.02.2025 Perfum bestellt und am 06.02.2025 war schon da! Top Service!

Kriege statt eine mcm Tasche für 500€ mcm Latschen für 190€ und es wird nicht geholfen komplett schlechter Kundenservice Finger weg lieber paar Euros mehr zahlen und alles richtig erhalten ohne Kopfschmerzen

Ich hatte eine Bestellung im Wert von 250€ aufgegeben, bei der drei Paar Handschuhe enthalten waren. Zwei davon passten nicht, daher wollte ich sie zurücksenden. Das dritte Paar passte gut, daher wollte ich es behalten. Während ich die Rücksendung vorbereitet habe, lief eine Rabattaktion in dem Shop, bei der nochmal 20% auf bereits reduzierte Artikel gewährt wurden. Da ich den Rabatt auf das verbleibende Paar anwenden wollte, habe ich den Kundenservice kontaktiert und darum gebeten, diesen Rabatt nachträglich zu berücksichtigen. Ich habe ausdrücklich darauf hingewiesen, dass ich auch einfach alle drei Handschuhe zurücksenden und das passende Paar neu bestellen könnte, um den Rabatt zu erhalten - da Versand und Rückversand für mich kostenlos sind, wäre das problemlos möglich gewesen. Allerdings wollte ich dies aus ökologischen Gründen und aus Nettigkeit zur Vermeidung unnötiger Kosten für das Unternehmen vermeiden. Deshalb habe ich stattdessen vorgeschlagen, den Rabatt direkt nachträglich auf das eine Paar anzuwenden. Dies wurde jedoch mit einer Ausrede abgelehnt, und man hat mit der Antwort extra gewartet bis der Aktionszeitraum ausgelaufen ist. Da möchte man dem Unternehmen entgegen kommen und denkt an die Umwelt, und dann bekommt man so eine unlogische, sinnlose Ausrede als Grund für eine Ablehnung genannt.

Duo Strumpfhose Das einzige was an dem Paket Duo war, war das Etikett an einer Strumpfhose. War auch leider die einzige für 71,94 € . Die teuerste Strumpfhose meines Lebens. Muss man sich heute filmen lassen um es zu beweisen. Nicht meine Welt und auch nicht mein laden.

Ich habe eine angeblich echte Lederjacke für 400 Euro gekauft. Bei einem Empfang erhielt ich einen Namensaufkleber, den ich auf der Jacke angebracht habe. Beim Abziehen haben sich Teile dieses angeblich „echten Leders“ gelöst. Das kann ja wohl nicht sein! Der Kundenservice schreibt dazu, es sei mein Eigenverschulden. Hände weg von diesem Shop!

Livia hat uns bestens beraten und bedient. einfach spitze!

Ja es dauert hier etwas länger aber auch nicht ewig , wußte ich schon vorher...für mich war ok. Sogar 2 Parfum proben dabei 😊

Ich habe vor 3 Wochen Ware bestellt, der Betrag wurde per Apple Pay von K&Ö abgebucht. Ich habe keine Bestellbestätigung oder sonstige Antwort erhalten bis auf eine automatisch generierte Mail. Der Kundendienst antwortet nicht. Da ich nicht der einzige bin, ist das klarer Betrug. Finger weg von diesem Shop!

Seriös. Liefert sehr schnell, Retouren laufen problemlos

Jeg returnerede en jakke som jeg købte på deres online shop. Lynlåsen var i stykker da jeg modtog jakken. Sendte den retur dagen efter levering. De har modtaget min returvare d. 20/01, men jeg har fortsat ikke fået mine penge retur. Skal også sende nogle bukser retur og gruer for om jeg mon får mine penge retur?? Kundeservice kan ikke sige hvorfor, kun beklage forsinkelsen.

Elsker deres tøj (design) og har efterhånden købt for mange penge - men der kunne godt arbejdes lidt med kvalitet ift. pris. Det er dyre varer og efter få ganges vask, ser tøjet forholdsvist brugt/slidt ud/tynd i kvaliteten.

Terrible experience for customers. I love the brand. However, if you are in the US, I would not recommend buying from the store. If you need to return your order, the costs go on you (around $100), which is a lot, considering the high costs for the clothes and the shipping ($30 for shipping alone), and customer service does not help! I had never experienced such bad terms for customers. As much as I love the brand, I won't be ordering more things. It's a gamble. Moreover, the website is slow and hard to use. It's a premium brand with a worse customer experience than a fast fashion company.

A quick note to express my appreciation for this brand. I'm really impressed with the original style and high quality of clothes and fabrics; all the clothes are well made. Everything fits true to size, except for the sandals (heels) – I'd recommend going one size above for those, as they tend to run small. I've purchased jeans, tops, dresses, skirts, trousers and sandals from different multibrand sites which propose items from Rotate brand during sales (normal prices are still high I think). I've had no issues with delivery, normally it is DHL.

Jeg har både købt en jakke og et par bukser fra virksomheden. Flere af jakkens lynlåse gik i stykker efter 2 uger, syninger gik op efter 2,5 uge og overfladen på stoffet begyndte hurtigt at skalle af. Bukserne er super tynde, som gør at man tydeligt kan se lommerne igennem. Endvidere ryger similistenene virkelig hurtigt af, på trods af forsigtig behandling. Prisen stemmer slet ikke overens med, hvor ringe kvaliteten af produkterne er. Brug dine penge et andet sted.

I was shocked to receive a phone call from DhL today asking for £125 duty and vat on a £387 dress !!! I opted to return to sender . I can buy this dress elsewhere in the Uk without the extra charges . It would be very helpful if duty and vat charges were calculated and shown before the transaction Is completed .. giving the option to buy or decline , but you wont get any uk orders then will you ? I will make a note not to buy direct from you again .

I really like the brand and take a normal time with shipping plus they´ve easy returns.

Prisen svar ikke til kvalitet, brug din penge et andet sted, min kjoler er allerede gået op i syninger efter en måned, har brugt den to gang.

Har handlet her et par gange. Seneste gang var for nylig. Dog blev pakken ved en fejl sendt retur, men ikke Rotates fejl. Modtog den kort efter. Fin og hurtig tilbagemelding. Elsker mærket og stilen.

Det er sandt at jeg heller ikke har modtaget en ordrebekræftelse - men jeg vil sige at det var hurtig levering og allerede 48 timer efter lageret har modtaget min retur fik jeg en kreditnota og bekræftelse vedrørende refundering. Synes de har været hurtigere end de fleste

Low-quality, lightweight cotton T-shirts.

We bought this for our daughter and she absolutely loved this and wanted them in all available colors. She wore it to work next day and said she got 20+ compliments from coworkers.

Site avec une bonne ergonomie et envois facile des vetements, trois points à ameliorer: - des vetements refusé alors qu'ils sont en bon etat - prix des reprises très bas - déalis de traitement suite envois des habits long

J'ai envoyé 4 colis de vêtements, et je suis satisfaite de mes rachats. Tous les articles ne sont pas repris, mais à ma demande ceux qui n'ont pas été retenus ont été retournés. Les prix de rachat pour les articles de marque en excellent état sont tout à fait corrects. Je recommande.

2 mauvaises expériences. En juillet 2024, 2 colis ont été envoyés et bien reçus sauf que je n'avais pas de notification de Prêt à Changer. Il a fallu que je contacte le service clients après avoir attendu un moment (1 mois de plus) et comme par magie les mises à jour ont été faites et les colis ont été retrouvés. Enfin, en décembre 2024, j'ai envoyé 2 nouveaux colis et soit disant il manquait 2 shorts de marque pour enfant (Hugo Boss et Ralph Lauren). Je sais faire les colis et je ne vois pas pourquoi je ne mettrai pas ces articles sachant qu'ils sont à présent trop petits. Où sont donc passés ces fameux shorts de marque qui étaient en parfait état ? Qui de l'entreprise s'est servi au passage ? Je ne suis pas dupe. Vous m'avez volé. J'ai quand même voulu laisser une 2ème chance mais on m'a volé. A éviter c'est une très grosse arnaque.

Aucune transparence dans le processus de rachat. Comment peut-on avoir confiance? 8 semaines pour avoir une évaluation des vêtements, 2 vêtements refusés alors qu'ils étaient impeccables, malheureusement pour moi, des vêtements qui valaient cher, car tres belle marque. Aucune traçabilité sur mes vêtements non rachetés ni preuve de leur défaillance ( des tâches) qui a amené à la décision de ne pas racheter les 2 vêtements. Ou sont vraiment parti mes deux vêtements? Gros mystère. C'est très très moyen. Et biensur, le support ne vous répond pas. Bref, pas confiance! Je ne recommande pas. Je n'ai toujours pas été payé, ça fait déjà 2 mois.

J'ai envoyé 2 colis le 20 janvier. Je n'ai aucune réponse à ce jour. Impossible de les contacter. Je n'arrive pas à envoyer de mail ça ne fonctionne pas. Dommage vraiment car j'adhère completement au principe .

Bon plan pour revendre ses vêtements de manière simple, fiable et rapide.

Deuxième expérience: vente et remboursement sont difficultés cette fois-ci.

Je ne recommande pas du tout ce site du moins pour la partie rachat de vêtements. En effet, mon colis a mis 2 mois à être traité pour qu’au final il me refuse 6 articles sur 16. Il n’y a aucune preuve de la raison pour laquelle l’article est refusé alors j’ai juste l’impression de mettre fait arnaquer. Je voulais tester ce site car j’aimais bien le principe mais je ne recommencerais pas car je suis très déçu. Si vous voulez vous faire un peu d’argent en vendant vos vêtements, fuyaient ce site, il existe d’autres alternatives!!

Par un manque de photos, j'ai acheté un pantalon The Kooples sport sans avoir vu que la partie en cuir était largement usée et détériorée.

Plutôt séduit au début, je ressors finalement de cette première transaction de vente, déçu ! En effet, je trouve principalement que le processus manque de transparence : - Une fois le devis validé, nous n'avons plus le détail des montants de rachat par article - des vêtements sont refusés avec juste un type de défaut. Pas de commentaire précis et surtout pas de photo du défaut !! Vous imaginez bien que si on envoie un vêtement c'est qu'on le trouve en très bon état. J'ai en tête 2 polos dont le rachat m'a été refusé pour problème de Tâches alors que je ne les ai porté qu'une fois chacun et que je suis certain qu'il n'était pas taché mais en état comme neuf ! - Il m'a été indiqué également que deux articles étaient manquants alors que je suis sûr à 200% de les avoirs mis dans le colis ! - Au final, 17 articles sur 25 ont été rachetés mais pour finalement à peine 50% de la valeur de mon devis, à croire que comme par hasard, les pièces avec la valeur la plus importante n'ont pas été retenues car avec défaut ou "pas dans le colis"... ! Cette impression est accentuée par le fait qu'une fois la vente validée et le montant de rachat communiqué, nous n'ayons toujours pas le détail du rachat par article !!

Bought a pair of Cotswolds green/black ladies ankle wellies, the left one was leaking at the end of two weeks. Poor quality. I've contacted onbuy where I purchased them from so I'll see if they replace the left one

Easy ordering and very rapid delivery. Very good for walking in the rain, excellent for paddling (I'm over 70!)

Contacted them regarding a problem which was rectified immediately. Great customer service!

I had an old pair of Cotswold Abbeydale walking shoes, size 8, that I've had a few years and wanted to replace. I was very happy with them so wanted the same pair again. I didn't get my original ones direct from Cotswold Shoes (as they were bought with an All4one voucher) but thought I'd buy direct from them for a new pair. The Shoes arrived... same brand, style and size. Everything EXACTLY the same as my original pair, except a number on the label, which was prob the production batch. However they didn't fit. The width across the toes and front part of the foot was much narrower than my previous ones. I walked around the kitchen a bit, they were too tight and far to uncomfortable to walk in. I compared them to my previous pair and could see the width difference with the naked eye. So I checked and they don't do different width sizes. Either they'd purposely changed the width size or its a manufacturing error (The Shoes are made in China). This was the Christmas period so I emailed my concerns, and about getting a refund. Several days passed so I messaged them through their website. During this time I saw other reviews stating the same about the width of the shoes, also that Cotswold do not exchange, and they are awkward to deal with. Eventually I got a response, however as it was getting close to their 14 return policy, I'd already sent the shoes back at my own cost. Then they messaged me saying the same shoes would be sent back to me (no refund) as I'd worn them. I replied explaining they had only been worn in my kitchen (quarry tiles, two dogs and kids...so yeah there are bits walked in), also that they were just too tight for me to walk in comfortably. They responded saying they were returning them to me, I replied again, stating I'd only tried them on in the house again and wanted a refund. They then sent photos of some shoes (apparently mine?) with bits on the soles. They just would not accept that they hadn't been worn, other than to try them on. I gave up trying to explain again... I was quite exasperated at this point, and they are returning the shoes.... y'know... the ones that don't fit? They didn't even acknowledge that they have an issue with their product (they do... other people have also stated it). I will never buy Cotswold Shoes again, the quality issue aside, the way they treat customers is very poor.

Swift delivery and just as described

I've had three pairs of Cotswold waterproof walking shoes. The last ones were the Maismore model. I like the style and comfort however they all suffer from the same problem. After 6 months of very light use the upper starts to come away from the sole long before the rest of the shoe is showing any signs of wear. Time to try another brand I think.

All good and great boots.

Good price. Product good. Very good delivery 👌

Tried Cotswold shoes online pre Black Friday sale and bought lovely laceup boots in Brown leather. So impressed I came back to get a different type in Black leather. Both pairs dead Comfy from the 1st outing. Very pleased 😀.

I asked quite a few questions before ordering. Being online I ordered two sizes of boot because I have a damaged foot and finding a size that fits and does not rub is difficult. I take a size 10.5 but Cotswold do not do half sizes. Anyway the 11 fitted so I am happy. Rather than send the 10's back I advertised them at the price I paid, on our local village web page and sold them in two days. Saved me the postage costs returning the unwanted pair.

Wrong size reset sent. Return request sent. No replies ever from customer support. Very disappointed. Why no response?

My purchase came in a timely manner and the quality was great!

I did not get my things and I'm still waiting

Fabric was great , runs true to size

Please be aware that this company is selling counterfeit products. They previously attempted to sell on eBay, listing all their bags for under £450 to bypass authentication checks. However, they no longer sell on eBay due to repeated reports against them. Unfortunately, all their products are fake. Additionally, their website appears fraudulent, as a legitimate secure page would display a padlock icon, which theirs does not.

I bought 2 bags from this company believing that they were authentic.I spent over €1,000.Both came with Harrods reciepts and certificates of authenticity.Decided to have them authenticated and both were fake. Stay well away from these scammers,they are stealing people's money. Update on this review......Seha Bags now looking for proof etc as they will try to have this review removed. You know exactly who I am and that you sold me 2 fake bags.Maybe if you replied to my emails you would have a better understanding of this review. You put a stop to my previous review being posted....is that your intention again?? Read your emails and have the decency to reply instead of trying to cover your tracks.

Beware of this so called sehabags who claimed that their item is 100% authentic! Please don't be another victim of this site. You are only wasting your money. I learn my lesson.

I spent over £400 on a Gucci bag which has turned out to be fake. It’s a good fake and I was totally convinced by the packaging and the fake receipt from the Bond St store…but I bought what I thought was a genuine designer item which has turned out to be worthless

I Was going to ordered a bag which was on sale as soon asked further questions they changed the price and their statement doesn’t match to their own policies . Instead of showing courtesy and resolving matter they started to criticise on my spending ways. Rude and Shocking !!

All review fak

My first purchase buying pre-loved handbag with this company. Everything went great, will come back again. Happy wife - happy me.

Please don’t fall for the website and eBay accounts. High end bags at a price tempting enough take a punt. 100% fake, ask for proof of purchase which can never be provided. I have a friend who works at Gucci Sloan Street, London who assures me these are fake. The person has various eBay accounts, pestering for you to buy through their website of which you have no protection. Please don’t fall for the scam. How can you have several high end bags in the same condition? These bags have a high resale value, example. Gucci Diana (bamboo handle) rrp is £2400, even second hand in perfect condition the resale is £2000 yet these fraudsters are selling for £900. Would you sell your house, car or watch for 60% less of the real value?? Of course not.

Bought one more bag again - all as expected. Thank you Monica chat agent!

Bought Gucci Blondie bag - perfect value for money, fast delivery

Ho acquistato degli articoli presso una società che fortunatamente è gestita da idealo.it che non sto né anche a me suonare perché già basta la recensione che ho prodotto precedentemente. In sintesi su 4 prodotti me ne arrivano 3. Subito mi rispondono che mi avrebbero fatto il rimborso poi …. Una scienziata , mi scrive che non avevano promesso nessun rimborso ( ovviamente ho tutte le mail conservate) Amareggiato , vengo contattato da una gentilissima collaboratrice di idealo.it che , non solo si scusa ma effettua il rimborso come è da prassi per tutte le aziende che conosco ( tranne quella che mi sono sfortunatamente imbattuto pochi giorni fa ) Risultato . Che è doveroso recensire questa società idealo.it in quanto seria , solerte e giusta come dovrebbe essere qualsiasi società di mercato . Grazie e sicuramente continuerò ad acquistare presso il vostro canale . S.C.

È ottima mi piace molto.

Sito ed app veramente ben fatte , ottima la selezione di prodotti di ogni genere in offerta e sconti mai visti prima. Tralascerei il fatto delle comparazioni tra prodotti con diversi dati tecnici di utilizzo essendo una lista per ogni segmento di prodotto alquanto ridotta ma non per tutti i prodotti logicamente. Il primo sito dove poter comprare prodotti nuovi da multimarket online a prezzi praticamente come di seconda mano. Ottima esperienza.

Ottimo sito e ottimi prezzi. Consigliatissimo

Do tre stelle in quanto il sito è molto utile e ben strutturato sotto l'aspetto intuitivo.... A mio parere però mancano degli aspetti credo molto fondamentali per una ricerca del prodotto mirata, ad esempio sarebbe molto più semplice se nei filtri si potesse impostare la taglia del capo di abbigliamento o delle calzature, si potrebbe impostare una ricerca personalizzata in modo che la notifica push di un Articolo di tuo interesse sia relativa realmente al prodotto che Puoi comprare o indossare... è inutile sapere che una scarpa che mi piace è in offerta o in ribasso e poi non c'è la tua taglia disponibile o diversamente c'è ma il prezzo è completamente diverso....

sito Schifoso🤮. ho comprato GTA 5 a 12 euro E mi è arrivato un codice da mettere istallo rockstar sul pc E riscatto il codice fino a qui tutto apposto poi dopo quasi 3 giorni di scaricamento fregandomi 114 GB del mio pc. Apro e mi spunta impossibile aprire il gioco nessun Codice disponibile sito veramente schifoso

Buona giornata

Sono iscritto da mesi alla funzione "prezzo ideale" di Idealo. A prima vista sembrerebbe una opzione fantastica, se non fosse che le aziende che offrono i loro prodotti lo fanno in modo ingannevole; mi spiego meglio, quando un prodotto raggiunge il prezzo ideale di acquisto e si procede all'acquisizione, dopo aver processato l'acquisto arriva una mail che dice che il prodotto è esaurito e non è più disponibile,e procedono al rimborso della somma versata; poco dopo il prodotto risale di prezzo e torna in un attimo magicamente disponibile. Oppure, le offerte vengono fatte in orari notturni improbabili, e la mattina presto, con offerta ancora in vigore, si viene avvisati che il prodotto è esaurito e l'offerta non è più disponibile. Altro caso, appare un prezzo conveniente, ma quando si processa l'acquisto il prezzo non corrisponde, è molto più alto. Mi domando dopo mesi di tentativi, quale presa in giro sia questa funzione di Idealo. Idealo dovrebbe garantire la correttezza dei venditori, ne va del sua buona credibilità e reputazione. E si sa che sulla rete avere la fiducia dell'Utenza è la miglior cosa.

Mi chiedo perché non venga chiuso questo sito!!!

Top top top top

I've purchased several items from the store. They shipped it in excellent packaging to US. Very satisfied and will continue to buy more products from them in the future.

Best products and services! Must buy..

I never received my items. I waited two months in order to be mindful of the challenges with the pandemic. It's been more than two months of waiting now and they haven't responded to the inquiry I sent a few weeks ago. Just an email saying "We're looking into it!" would be appreciated, but I've only gotten radio silence. I guess the money spent is just a lesson learned.

I have search a curry powder for a good friend and come to this side. I have order 4 peaces and have payed with Mastercard. No problems with order and shipping to Germany. After 10 Days it was here in Germany from UK with airmail. Support is very good, answers come in a few minutes back. And the best is there is no shippingcost. Love this customer. i really order often now there. Thanks and greets from Germany.

Wonderful customer service and the product is awesome

Order never received. Refund was issued.

Finally got my order. Understandable that it took six week due to coronavirus. Finally I can make a good curry. Thank you 🤗

Maximum amount of days for delivery stated 21, which is well overdue and I have yet to receive or have any updates regarding my order. Not happy, as this order was for my fathers birthday which is in a few days time and I doubt the package will arrive by then.

I have not received the order up till now From victoria brown .

No communication no shipping status 30 days and still not delivered. This is not a company I am going to buy from next time.

Your customer care is wonderful and I really appreciate the effort you went to to make up for the missing General Grevous figure. When I received my parcel, what a surprise! Can’t thank you enough for the Vader and storm trooper figures, the card and the light sabres! Thank you so much, I am sure it will make my little nephews day. Above and beyond, thanks again

Poor quality product. Returned TIE Pilot belt but this shop wouldn't refund me, so had to open a dispute. Charged me premium shipping €18.25 (which was not refunded) and the return shipping cost me €14.50. A lot of money spent, they keep the belt and I've got nothing but bitterness and anger towards these rogue traders. Avoid. Edit: Okay, got fully refunded now, including shipping cost from them (I'm still out the return shipping). I would still not recommend.

What a complete waste of my time This so called star wars shop on right next door to McDonald's in Northolt just off the A40 has absolutely nothing to do with Disney nor is it indeed in London - it is in Middlesex (which the post code UB5 5AW clearly shows) After spending half a day trying to find this shop that is in the middle of nowhere we found a tired looking shop that had overpriced items that was all dusty and resembled a junk shop than a bonafide Disney establishment I wish I read the reviews before I wasted my day going there

Ordered a costume and it arrived damp and smelling of old mould ( like it had been stored in a damp warehouse for ages),. No one answered the phone when I called to return it, Definitely won't buy from this shop ever again

On the 15th November I fully paid my storm trooper suit in order to have it before carnival. Next week it will be carnival and I still haven't received. Totally unacceptable

I brought the mace Windu jedi costume with the boots and belt as well. The items arrived within 3 days and are to a decent quality especially the boots. The standard matches the price. But make sure to read and check the measurements carefully before you order. I had to look for sometime before I used this company because there are a lot of scam sites but this one is legit and they have a physical shop near London.

Bought a Anakin costume for our show. They stated it was THE BEST Anakin costume one could find on the internet. Hyperbole of course, but what came was hardly a good costume. The fabrics were cheap, the costume didn’t fit properly, so I contacted them to return the costume and get my money back. So far they haven’t responded. It has been days and two emails sent without any response from the shop. I can’t recommend this unprofessional behaviour.

I took my kids here only to discover this shop is not anywhere near London as they like to claim. It is clearly in Middlesex (NORTHOLT) which is a London suburb. THE POST CODE THIS SHOP HAS IS UB5 WHICH IS ACTUALLY UNDER THE JURISDICTION OF UXBRIDGE This shop is zone 5 on the TFL train network and then a BUS RIDE on top of that.... Furthermore, we came in the suggested customer opening time on a Friday only to find the walk in store inside looks more like a boot sale,. My kids didn't like it at all, they said they don't want to go there again,. And I have to say I would support their decision Unhappy and won't be back to this outskirts of London

Bought a set of Stormtrooper Armour from these guys.. Its excellent. Finish is spot on and customer service is very good..

I ordered a Darth Vader costume a week before Halloween. 2 days after ordering I received an email from Wayne stating the items I wanted were out of stock so he proposed either a replacement or refund. I opted for a replacement however the replacement was marginally cheaper so I proposed a replacement and partial refund. After that they stopped communicating with me. I tried phoning and emailing but all my messages went unanswered. Gave them one last chance to make good however they still refuse to communicate so I've had to raise a dispute with my credit card company to get the money back because this joke of a company don't seem to want to do the right thing. Avoid purchasing from them because they will happily take your money and then forget you exist.

I recently returned my order to Nanushka using the label they provided with DHL but am still waiting for my refund. The return shipment is on hold as they have an unpaid invoice outstanding with DHL and Nanushka won't refund me despite this being their problem. I have had to raise with Paypal.

Sending a mail to review you order while still waiting for it after 10 days says enough, disappointing experience so far

I bought a jacket in the Nanushka Budapest store, and after 5 days I have decided to return it, because it didn’t fit well. But apparently there is no possibility to return the purchase after 3 days, which is very strange and not customer-friendly. It should 2 weeks as everywhere else. The consultant gave me a voucher for the same amount, but I didn’t want to buy anything else in the store.

Love Nanushka! Such beautiful and fashion forward clothing. Had to exchange for a different size, customer service was quick and helpful.

Nanushka is not a cheap brand so why behave like one? I ordered a pair of trousers and they arrived in a box for a pair of gloves, folded across the main seam. Intern doing the packing?

I was sent an email by the Nanushka team to write a rating, so here it is: I wanna be very generous with my rating, because I love the brand itself (the designs mostly) and I had a great experience once in the London store. However, I have to say that I would have given a 2 as a rating if we’re talking about the clothes. The Hide jacket is my biggest disappointment in life. The material is awful for a price this high. Even if it was 20x less, the material is still not worth it, my jackets’ necks are crumbling after 1-2 years of use. I’m extremely disappointed so I recommend everyone to avoid the Hide jackets! In addition, EVERYTHING is so overpriced. If it were more affordable, I would probably give the clothes a 4.

apres 2,5 ans la veste se décompose, le cuir végan se " décolle" littéralement de partout! La veste est maintenant importable, on dirait une guenille....Je suis dégoûtée de payer si cher une veste et d'avoir une qualité d'une bête enseigne...je ne suis pas pour la fast fashion mais payer cette somme et avoir une qualité de m****e c'est inacceptable

I‘ve purchased several items over the years and still love all of them, especially the outerwear pieces (one coat and one jacket). Never had any trouble whatsoever, the packages always arrived neatly and always incuded a note. Nanushka also always does generous sales where you can save a lot of $$$ if you‘re smart.

I brought a full length black wool/ silk coat, it’s absolutely beautiful. It will last me a life time, so glad I invested in it.

The quality of the clothing is unimaginable and so amazing. I’m having pieces since 2021 and they’re still sharp. I’m always excited about their new collection for accessories and men clothing and I’ll always recommend it for everyone.

Thank you so much for communicating with me and making sure the leotard arrived in time for my daughters birthday Sunday. Your excellent customer service is much appreciated. She specifically mentioned the pro grip finish to keep the leotard in place, is much better than the standard finish.

Exceptionally long wait for a return to be processed and refund to be issued. My item has been with them for over a month and I'm still waiting on a refund!

Finally got back my full refund including the postage I paid to have the item delivered. It’s taken nearly 1 month for this to happen. Milano refused to take responsibility from breeching the Customer Contract Regulations. At the time of writing I have received NO APOLOGY. Remember even if you send an item back that you don’t want they have to refund you at least the basic postage you paid to have it delivered. They don’t have to refund you the postage you pay to return the item.

Nice gymnastic clothing for my son, but comes up very small. Also, there are two postages you can select - FedEx, which is over £6, and Royal Mail, which is half that, but is mainly used for Scottish customers and the rest of the UK can’t select the cheaper mail option. Not impressed. I was going to exchange my son’s leotard for a bigger size, but they wanted to charge £6.60 postage again (would have meant spending over £13 on postage for order and exchange for just a leotard!), so I asked for a refund. Apparently it takes 10-14 working days to get a refund from this company. How inefficient is that? Update 4 March 2024: Milano’s reply to my review says they don’t control shipping rates - er, I know that (not sure if they’re being sarcastic or think I’m stupid!). But what THEY can control is allowing customers to choose Royal Mail as a postage option, which is half the price of the FedEx courier option that they only allow most UK customers to select.

Excellent delivery time! Customer service was replying all of my questions about the order on time. Can't wait to order again!!!

I have an item that costed me 69 usd coded LLMOELC and is a Nissan GTR emblem. Paid them 30 usd to ship it. They never ship it and they never respond to the email and they never answer the phone. In the end i lost the 69usd item and i lost the shipping charges 30 usd .Totally waste I dont recommend them to any one. Respond: I paid the money on 23rd of july. paypal transaction ID : 1HT22973NW305334R

Please do not use this service, there are tons of other mail forwarding services out there. They have the worst customer services, shipping is extremely expensive and despite this, they do not properly and safely repackage the items, not even bubble wrap or anything to ensure the packages are protected. For the price we pay for shipping, this is a ripoff. Also be warned that there is no guarantee that your packages will be received at their mailbox. I ordered an item, USPS marked it as delivered and Boxinus told me that they had never received my item. Oh and must I talk about their customer service? Reply times are the longest and they never once provided me with the answers I needed. Please please beware.

I've been trying to get in touch with them for 5 days! No one answers the phone or emails the whole "live chat" thing is a lie there is no place to live chat and my item haven't been put into my box since Saturday (it's Tuesday) no explanation no emails back, I've tried Facebook, emails, calls NOTHING. I ship over 7 times a month and they want to treat customers like this? Absolutely gobsmacked and disappointed

I had worked for this company as well and got the same letter from the post office which is obviously when I up an quit on them.

DO NOT USE THIS SCAM OF A WEBSITE. They will set you up and hoard your things but wont answer phones???? TRY A DIFFERENT WEBSITE THIS IS A FRAUD

Amazing service and good delivery time and update

Fast service , and reliable service.

I received a notification from my bank saying that BOXINUS charged my credit card with USD 0.04, although I don't know this site and didn't purchase anything. For me, this is very suspicious! Just be careful when you use them!! --------- Ok, I have changed my review from 1 to 3 stars after BOXINUS has contacted me. They said that someone has registered with my credit card and email address. When I said that I didn't receive any registration email, they said that the registered email was miss-spelled. So, I didn't receive the email and of course the account was not verified, however they still charged my credit card! Finally, they have cancelled my account, and I requested them to review their registration process. They shouldn't register an account and charge its credit card until the email is verified.

The business is a scam. Dont work for them or you will get a letter from the post office threatening to take legal action since you're shipping stolen goods.

Your website lists out of stock items, allows customers to order them, charges their credit card, and only after calling customer service, you admit that the item is not available. This happened to me twice. You wasted a week of my time. I still have not received the refunds (order numbers 44270 and 100303462).

The product is of. high quality and a reasonable price

Terrible company. Buyer BEWARE!!

You lied about shipping. I canceled the order.

This is a scam website. I ordered a used forklift from this website. They charged me $1961. Then told me they didn't have it in their warehouse. They never responded to my request for a refund. It's been 2 weeks and I haven't received any refund.

I will never order from TOOLOTS again! My order was in August last year. I never received the goods and asked for a refund. Several phone calls with Christine (very bad connection). I am still waiting for my refund today.

Email you provide for questions comes back as undeliverable.

My items arrived with a little crack around their only knob. However, they are working so that's great.

I put in an order to RPM Hardaware #43704 for a paper shredder. Christine Dy(the digital phone rep) told me it woul cost me $50.00 shipping charge fo the order and then I was not interested in the prder and cancelled and asked for the $3.50 charge for the product be refunded to my credit card. As of today, the refund has not showed being put back on my account. This request for a refund was on 1/30/2025 at 10:22A.M. PST. It is now 2/9/2025.

This has been by far the worst company to ever deal with! I still have not received my product and have requested refund which I still have not got! I have called several times with the same Anwser they have to get with someone else and will get back with me I have yet to get a return phone call from this company! Highly urge you to NEVER buy from them!

Vet inte hur deras produkt fungerar, men de två grundarna till företaget är väldigt oseriösa och oprofessionella, trots att de har ett så stort företag. De slösade på min tid och energi i seriöst flera månader gällande ett potentiellt samarbete som de drog ut på. Hela tiden bad de om mer info från mig och lovade att höra av sig. I slutändan valde de att ghosta mig totalt.

Never got my order. Tried to get in touch, got a response through shop-app ar first but then nothing. No response by email either. It has been months now so pretty confident I'm not going to get it.

Jag är helt klart imponerad! Kläderna blir kanske inte som när de var nya i affären, men minst lika bra som efter första tvätten! Känns väldigt bra att förlänga livslängden på plagg på detta sätt. (Kan tillägga att jag typ aldrig skriver recensioner förutom när jag är riktigt tagen av vad jag köpt. Det händer kanske en gång om året) Det enda jag saknar är lite mer info i broschyren som säger hur det faktiskt fungerar. Och om man kommer kunna investera i bolaget haha

Var väldigt nyfiken på att prova Biorestore och vägde upp kläderna noga. Följde deras anvisningar om hur man går tillväga men är tyvärr otroligt besviken. Ingen skillnad alls. Jag vet inte om det är känsligt för vilken typ av tvättmaskin/ andra faktorer men resultatet uteblev helt. Tvätten gjordes på barnkläder i 100% bomull.

Bomullstråden tunnades ut och gick sönder efter behandlingen. Sweatshirtmuddar blev helt trasiga med massa små hål. Det känns också som att plaggen tappade formen och blev större. Lite slätare yta på tyget var det enda positiva. Besviken då jag hoppades fräscha upp mina favoritplagg som tyvärr blev förstörda.

Tycker att det är en helt otrolig produkt, fick ett fantastiskt resultat på vissa plagg, framför allt de av 100% bomull med tryck! Perfekt för barnkläder som gått i arv eller som köpts second hand. Testade även på plagg med mindre än 70% (60%) bomull i och precis som det står funkade det mindre bra, men gav ändå lite resultat. Har lagt en andra beställning!

När jag fick hem paketen så såg jag på förpackningen att Biorestore bara fungerar för naturmaterial som ull, bomull, linne etc. Jag är kvinna och mina kläder innehåller främst syntetiska material. Kunde därmed inte använda produkten. Pengar i sjön...

Frakten var försenad men när jag frågade om det på instagram de bad om ursäkt (ett fel med deras fraktpartner Amazon) och skickade en till paket till mig direkt. Och sen kom även original ordern från Amazon. Då fick jag 3 paket istället för 1, haha. Jättebra! Och produkten fungerar bra också ju.

Helt fantastiska resultat på kläder i bomull

Färgmässigt hjälpte det lite. Men jag köpte för att få bort små-noppor men det hjälpte inte alls. Ingen skillnad på de plaggen. Besviken

Me han asesorado estupendamente. La peque está encantada con sus nuevas zapatillas. Envío rápido y personal muy agradable. Repetiré sin duda.

La compra fue perfecta. Muy profesionales!!!

Tras alguna dificultad inicial la web responde bien ante incidencias y ofrece un amplio catálogo donde comprar calzado de este tipo. Recomendaría mejorar los canales de comunicación y el servicio post venta de incidencias. Entiendo que es complicado y que los clientes somos cada uno de nuestra madre pero pulir esas cosas es lo que convierte una web de buena a Excelente.

Never order from this website. I made a return almost two weeks ago and there is nothing. I contacted customer support and there has been no reply at all.

Tentei devolver o artigo, na embalagem que esta empresa enviou, mas como não levou um saco plástico por fora dizem que não foi enviado corretamente. O problema não são os sapatos que estão novos e impecáveis por nunca terem sido usados, é a falta de um saco plástico à volta da caixa que eles próprios mandaram. Acresce que esta empresa é muito pouco transparente, e quando demonstrei a minha insatisfação nas redes sociais, em vez de responder publicamente, bloqueou-me. Só posso assumir que esta empresa opera por esquemas que enganam os clientes

La política de devoluciones es la más cutre que te puedas encontrar. Pagas por la devolución 5 euros y encima de pagar se creen con el derecho de aceptarla o no. Si no la aceptan, te obligan a pagar otros diez euros para devolverte lo que es tuyo, o se quedan con el producto que has pagado; es una estafa en toda regla

Typisch chinesische Ramschware, nur noch Polyester und einfach schlechte Qualität. Offenbar ist Navabi zum teuren Ableger von Temu und Shine geworden. Echt schade, aber nicht mehr zu empfehlen.

Ich habe bei navabi immer gute Ware bekommen. Jetzt höre ich dass der Betrieb EU Ausland ist. Da bestelle ich nicht mehr.

I used to be a loyal navabi customer - even after the change(s) in ownership / management. The quality always remained very good. But for weeks, almost months now, the (German) website is telling us "We'll be back soon. Just get a fresh look". In what world does "quick" take that long? And why is there no information to be found on the web (let alone the homepage itself)? Are they out of business? Do they restategize? What ever it is ... let your customers know, for heaven's sake! You had a good thing going there ... But even the most loyal of costumers will run out of patience eventually. Very disappointed!

Was habe ich früher dort bestellt- es gab eine Riesenauswahl! Man brauchte schon sehr viel Zeit sich dort durchzukämpfen. Der Kundenservice war erstklassig. Als ich mal wieder dort hineingeschaut habe, war ich entsetzt! Kaum mehr Auswahl, nun kommt die Kleidung aus England, warum? Was soll das? Wenn ich aus England mit Zollgebühren, hohem Porto und viel Aufwand bestellen möchte, dann wähle ich andere Firmen. Will ich aber nicht! Diese Firma ist leider komplett heruntergewirtschaftet, zweckentfremdt und zerstört worden. Ich werde dort nicht mehr einkaufen! Unmöglich, wie mit Kunden umgegangen wird. Zum Glück ist die Konkurrenz sehr groß und vielfältig!

Seit Jahren bestelle ich bei navabi. Dieses Mal war mein letztes Mal. Für eine Retoure, für die man den Retourenschein anfordern musste und die wohl über England ging, musste ich knapp 10 Euro bezahlen. Dies, ohne dass vorher bei der Bestellung über die eventuell anfallenden Kosten informiert worden wäre. Dies finde ich unseriös. Ein Anruf bei der auf der deutschen Website angegebenen Kundentelefonnummer ,,lief“ ins Leere. Die Ansage war auf Englisch, man konnte dort lediglich eine Nachricht hinterlassen. Ich habe auch auf Englisch eine Nachricht hinterlassen, frage mich aber: ,,Was soll das?“ . Möchte man sich hier durch kundenunfreundliches Verhalten ( Nichterreichbarkeit und fremde Sprache) Reklamationen vom Leib halten? Das ist nicht Sinn eines ,,Kundenservices“. Ich bin verärgert und ziehe meine Konsequenzen. Es gibt noch andere gute Onlineshops

Navabi liefert nun aus UK. Rücksendekosten fast 10 Euro. Ein absolutes No Go. Zumal beim Kauf nicht darüber informiert wurde, dass sich die Rücksendebdingungen geändert haben. Schade, dass man diesen tollen Shop derart ruiniert und runtergewirtschaftet hat. Auch das Material lässt in Sachen Qualität zu wünschen übrig und erinnert sehr stark an einen anderen UK Shop für große Größen... billigste Stoffe, keine Schnitte, einfach nur Säcke. Theater bei der Rücksendung ist jetzt schon vorprogrammiert. Ärgere mich über mich selbst, hier nicht vorher recherchiert und blindlings mal wieder bei Navabi bestellt zu haben.

Ich habe mir vor einem Monat drei Kleider bestellt. Die Ware kam aus Großbritannien. Alle drei Kleider waren sehr schön. Aber nur eines hat gepasst. Die anderen beiden müsste ich zurück geben und 9.95 € wurden mir von der Gutschrift abgezogen. Ich fand das aber o.k. Die Bestätigung hat etwas gedauert. Ich bekam auch von DHL ein Schreiben über die Rücksendung nach GB. Dabei wurde auch nur ein Kleid erwähnt. Es wurden mir aber beide Kleider gutgeschrieben. Und somit war alles in Ordnung. Ich habe ein sehr schönes Kleid zu einem sehr fairen Preis behalten und für die Rücksendung die 9.95 € waren in Ordnung. Ich könnte auf Rechnung bestellen und werde es sicher wieder tun. Von mir *****

Ich kaufe Kleidung fast ausschließlich online ein, aber die Rücksendung an navabi ist derart kompliziert und teuer (€ 14,- aus Österreich!!!), dass ich mit Sicherheit NIE WIEDER bei navabi bestelle! Der nächste DHL-Shop, wo ich mein Rücksendepaket abgeben könnte, ist fast 1 Fahrstunde entfernt. Einen Kurier zu buchen, funktioniert nicht, da angeblich eine "Importsendung" nicht von DHL abgeholt werden kann. Ich bin unfassbar verärgert! In 40 Jahren online shopping habe ich so etwas noch nie erlebt!

Ich habe über die Jahre viele sehr schöne Sachen bei Navabi bestellt. In 2022 schon waren die Größen für Kleidung & Schuhe völlig unpassend, viel zu groß. Musste mehrere Male in anderen Größen nachbestellen, bis es passte. In 2023 jetzt kommen die Sachen anscheinend aus England. Ich musste 2 Artikel retournieren, das Verfahren ist total kompliziert und obendrein muss man 9,95€ dafür bezahlen. Am 24.06.2023 habe ich die Retoure bei DHL abgegeben, jetzt bekomme ich von Klarna eine Mail zur Klärung der retournierten Ware - anscheinend ist diese nicht angekommen. Also wieder online Trackingnummer angeben und aufs Beste hoffen. Gleichzeitig bekomme ich Post von DHL mit einer Ausfuhrbescheinigung für Umsatzsteuerzwecke. Darin wird bestätigt, dass am 27.06.2023 1 Artikel nach UK versendet wurde. Ich hatte aber definitiv 2 Artikel zurück geschickt!!! Anscheinend wurde das Paket auch geöffnet, denn in dem Brief war exakt Farbe & Ausführung des einen zurück gesandten Artikels beschrieben. Ich befürchte nun dass der andere (teurere) Artikel beim auspacken „weggekommen“ ist und ich das Vergnügen haben kann werde, neben den 9,95€ auch noch den „verschollenen“ Artikel zu zahlen. Super ärgerlich alles und total umständlich. Früher war alles so easy. Bei Navabi kann und will ich darum in Zukunft nicht mehr shoppen, was ich sehr bedauerlich finde. Danke Brexit!

Ich bin seit Jahren treue Kundin und war immer sehr zufrieden. Habe nun seit längerem nichts bestellt, da die Funktion "Rechnung" nicht funktionierte. Nun ging es wieder, plötzlich mit Klarna. Die Seite sah auch anders aus. Trotzdem wieder mal bestellt. Die Waren haben schlechte Qualität. Kommen zu 95% aus China und riechen auch entsprechend. Die verarbeiteten Materialien sind letztklassig und meine Lieblinsmarken gibt es auch nicht mehr. Welch Überraschung.... UND die Rücksendung kostet nun aus AT 14 Eur. Never again!

Good cute nail plus everything you need to do your own nail I give the place a 10/10 good service

Was happy to get my order in a timely manner.

Second time they sent me the wrong item and did not correct it. Do not use this company. They are thieves.

DO NOT BUY!!! I’ve never written a review, but thought I needed to warn others. Wish I would have read the reviews. It’s been 3 weeks and I haven’t received my order. My account was charged immediately after my order. I will update my review if I do receive my order.

Sent me the wrong items. Tried to contact them through their contact form with no response. Unfortunately they do not seem to care about customer satisfaction.

Shipping was supposed to be in 5 to 7 days. I still have not received my item.

The files weren't as coarse as I expected, after a few uses, they bend or crack, sorry, im disappointed

Quick service and shipment of purchase. Packaging of product very good, so no breakage. Extensive selection of colors. A great company. I will order again and recommend to my friends.

I never got my order!!

You sent me the wrong emery boards. That was not what I wanted. I wanted 7" 2 sided garnet emery boards

First time I ordered card and gift for grandson it was lost. Second time I ordered for my daughters birthday it was 2 days late. It’s a terrible service. No reply to Email.

Nasir came to fit a new fire at my 91 year hold mother in law as she needs to be kept warm. He arrived on time and did the job in a thorough manner ensuring all the safety checks were completed to standard. He had a pleasant personality and would recommend him, and would use him again I believe he did a great job for a fair price He left after ensuring we understood the working of the fire controls Regards Brian A

Have just completed one of their surveys on-line, covering Surrey Fire & Rescue Service to keep you safe & well. They will come & make a visit as they did to our bungalow on Sunday last. What we learnt was an eye opener to keep yourselves safe. If at any time the need did arise, we would recommend & advise any body to have one of these advise service visits. They will also fit smoke & carbon monoxide alarms (free of charge) during the visit. They were 2 very polite persons (to our surprise they came in the fire engine) Albert & Gill from Guildford

Signed up for a 30-day free trial, however never received the review cards from the company. Their website has absolutely no contact details for customer services, be it an email, phone number or contact form. I’ve tried to call a number listed for them on Google, however to date haven’t been able to get through. This company has continued to charge my card monthly with no way for me to contact this. The matter has now been referred to my bank. Avoid at all costs!!