Your website lists out of stock items, allows customers to order them, charges their credit card, and only after calling customer service, you admit that the item is not available. This happened to me twice. You wasted a week of my time. I still have not received the refunds (order numbers 44270 and 100303462).

The product is of. high quality and a reasonable price

Terrible company. Buyer BEWARE!!

You lied about shipping. I canceled the order.

This is a scam website. I ordered a used forklift from this website. They charged me $1961. Then told me they didn't have it in their warehouse. They never responded to my request for a refund. It's been 2 weeks and I haven't received any refund.

I will never order from TOOLOTS again! My order was in August last year. I never received the goods and asked for a refund. Several phone calls with Christine (very bad connection). I am still waiting for my refund today.

Email you provide for questions comes back as undeliverable.

My items arrived with a little crack around their only knob. However, they are working so that's great.

I put in an order to RPM Hardaware #43704 for a paper shredder. Christine Dy(the digital phone rep) told me it woul cost me $50.00 shipping charge fo the order and then I was not interested in the prder and cancelled and asked for the $3.50 charge for the product be refunded to my credit card. As of today, the refund has not showed being put back on my account. This request for a refund was on 1/30/2025 at 10:22A.M. PST. It is now 2/9/2025.

This has been by far the worst company to ever deal with! I still have not received my product and have requested refund which I still have not got! I have called several times with the same Anwser they have to get with someone else and will get back with me I have yet to get a return phone call from this company! Highly urge you to NEVER buy from them!