did not get my parcel and it says delivered

Pathetic service. I raised a return request which was manually processed by the team. After 7 days also there is no update on when the product will be picked and now if I check the status on website it shows the pickup has been cancelled. There is absolutely no way to reach to the customer support team - they do not respond on emails and their number is unreachable. Totally a fraud company. Advised not to buy from their website, not at all trustworthy.

I had ordered a blazer with pants from Sassafras which did was one size smaller and so I placed an exchange request for a bigger size. Even after 20 days of the request I did not receive my exchange order and their customer service number was also not available after my first complaint call. Maybe they blocked my number. Totally pathetic and unacceptable behaviour by such a brand.

Order placed on 24th feb 2025 this is second time nor dispatching Order nor refunding amount have to always go for consumer complaint for it. Will never place order now onwards

worst experience every, there is no exchange policy. They are just faking it for the website. I recommend that no to buy anything from this website.

I got a fraud call, one girl called me, and told you do shopping of 5000 at website, and you will get a gift from the six gifts including LED, refrigerator, iphone, apple watch etc. Do not loot innocent people.

I had ordered one dress , money deducted but order is not showing placed Kindly refund my money or give dress Such a disappointment

Poor refund policy Very disappointed by sassafras..I have ordered on 14th November but the size was too big ..so I returned that articles .. till now they were initiated not my refund ....customer care service was also very bad ....

I recently bought a top (Black Ribbed Scoop Neck Fitted Top) from the brand Sassafras on Myntra, my first purchase from them. I expected a light, stretchy fabric, perfect for summer wear, but was surprised to find it a bit thicker than anticipated. The material is not ideal for hot days, but it is comfortable for slightly cooler weather. Despite this, I decided to keep it because the design is trendy and well-made, adding a stylish touch to my wardrobe. If you are looking for something breathable, this may not be it, but for mild days, it is a great choice!

Scam by Sassafras , Fraud Alert 1. I ordered on 21st October 2024 and the delivery was promised within 2-3 days. The support team and the call team are not helpful. 2. Classic example of never immediately jump to buy the products from advertisements displayed in instagram, google etc. Fraud alert !!! 3. Sassafras products were displayed in amazon before now no wonder they (Sassafras) got removed from Amazon. Scammers.

Keine Ware bekommen - Geld weg? Ich habe eine Palette ersteigert und auch direkt bezahlt. Leider meldet sich der Verkäufer nicht. Er geht nicht ans Telefon, ruft nicht zurück und reagiert auch nicht auf meine Mails. Jetzt sind schon fast 2 Wochen herum und ich weiß von nichts. Auch habe ich bereits 2 Mails an B-Stock geschrieben, hier warte ich ebenfalls noch auf Antwort. Ich werde mein Geld zurückverlangen. Mal schauen, ob B-Stock das macht. Die Zahlung ging ja direkt dort hin. Tja, wenn die sich mal melden.

I am owed a 50$ refund for CH Robinson failing to book a truck with liftgate capability despite BStock charging me for it. CH Robinson immediately refunded Bstock but BStock is holding my funds and making it as hard as possible for me to get them back. Their preference is they keep it and apply it as a credit on my next order, even though its my money and I'm owed it back. They are not an easy or reliable company to deal with.

Tina was a great help in the issue that took place with JCPENNY. She was very knowledgeable and her patience and attitude was very professional.

B-Stock provides a good user interface and access to major retail partners like Amazon, Costco, Walmart, and Target. However, be aware they often appear biased towards sellers when resolving disputes. Expect significant problems when purchasing from sellers like Amazon, including lengthy shipping delays (potentially 6-8 weeks) and severe order shortages (sometimes receiving only ~30% of items), with the most valuable products frequently missing. Compounding the frustration, the proportional shipping credit promised by Amazon's stated policy on B-Stock for missing units was not actually provided in my experience.

Ananda was amazing, she made the process very easy and feel comfortable. thank you for all your help

I JUST HAD AN AMAZING PROFESSIONAL AXPEIRANCE WITH TINA WARMBOLD . GREAT CUSTOMER CARE ABILTY AND REALLY CARINIG PERSONALITY

Grazie mille per la collaborazione e risposta veloce e precisa

We have 4 unresolved disputes with Bstock for merchandise we never received from Amazon auctions. The latest dispute case number is 02063889. Bstock admits that there is an issue with Amazon auctions and often merchandise is sold twice to multiple buyers despite getting payment. Bstock closes cases with no resolution because they "didn't receive a response." This is a complete fabrication. First, we have to file the dispute on the auction page and provide detailed proof (there is no dispute that they received all this info). Then they ask for it again via email and for some unknown reason those emails are not received and shortly thereafter they close the dispute. As of January of 2024 to date we are missing merchandise said to be valued well over $200,000. Where is all this merchandise? Why can't we get a refund? There are so many buyers in the same situation. Are there any attorneys out there who would be interested in a class action? Here is your opportunity.

After more than a month of confusion, delays, and frustration dealing with B-Stock and Amazon EU, I was close to giving up. My payments were rejected without a clear reason, my funds were stuck, and I lost money on currency conversion, B-Stock fees, and warehouse rent—all without receiving a single item. But I want to be fair and highlight the one person who truly helped: Holly, the Mediation Supervisor. Once she took over my case, she worked seriously to resolve the issues, kept me informed, followed up with Amazon, and made sure I received all of my refunds—including a goodwill refund. My experience was still painful, and I hope B-Stock improves their systems and communication in the future, especially for Amazon EU orders. But thanks to Holly’s professionalism and dedication, I feel that someone finally took my case seriously and helped bring it to closure. Thank you, Holly.

Complete rip off, scam buyer the hold my money for 21 days and after that they want to do a refund for duplicated order and no products or my money back till now

Truffa, non acquistate. Arrivano abiti scadenti e non c’è possibilità di rintracciarli

Sito truffa..spariti nel nulla con il mio cardigan ed i 28 €..state lontani ma ormai sembra chiuso il sito

Furto state alla larga. Ordinato un prodotto e ricevuto un altro. Dopo invio reclamo e foto hanno detto che mi rimborsavano. Rimborso mai visto.

If I could give 0 stars- I would. Probably the worst restaurant we’ve ever been to, not just in Milan but everywhere. If you want to throw money on garbage, there are better ways to do so.

Una vera truffa! Ho pagato più di 30 euro per restituire merce (in Cina) del valore di 160 euro...totale spesa wusi 200 euro, da gennaio sono spariti, nessun rimborso e una rabbia infinita.

Truffa al limite del ridicolo: ho ordinato un "maglione fatto a maglia" da 40€ ed è arrivata una maglia sintetica con stampata la trama del maglione, valore 2€... non ho parole (o meglio, le ho, ma non è il caso di riferirle).

SCAM! bought a "wool / mohair" cardigan. What arrived 4 weeks later was a cheap fleece thing with a Chinese name on the label. obviously no way to get a refund. They just ignore your mails. They abuse the name of a real italian brand.

Pessima esperienza, maglione scadente e piccolo, mi hanno promesso un rimborso di 26 euro su 50 pagati ma dopo molti mesi e numerose email non ho ricevuto nulla, penso di andare a fare denuncia per truffa

Non ho mai ricevuto il mio pacco ormai sono mesi e neanche rispondo o più.......

ho ordinato a dicembre 2023... merce mai arrivata e rimborsata solo parzialmente... è da 8 mesi che cerco di avere indietro 36 euro... e me la stanno smenando...sono dei truffatori!!!!

Som andre anmeldere her har påpekt, svarer ikke Lilleprinsen på henvendelser om reklamasjonssaker. Jeg har purret på mail i flere måneder uten respons. Det dreier seg om et lite beløp, noe som gjør det enda verre. De gir rett og slett ingen form for kundeservice. Nå har de mistet meg som kunde – synd for dem, ettersom jeg har to små barn og ett til på vei og handler mye på nett. STYR UNNA!

Elendig kundeservice! Prøvd å få tak i dem pr mail og telefon i en mnd nå uten hell! Purret på mail, får fortsatt ikke svar. Sikkert fordi det handler om en reklamasjonssak, de håper å unngå. Neste steg blir forbruker tilsynet.

Kundeservicen ønsker ikke å hjelpe, kun rettferdiggjøre sin dårlige service. Anbefaler alle å styre unna, da dere ikke vil få noe hjelp hvis dere er misfornøyde og kommer til å tape penger. Jeg tapte masse penger på denne misvisende prismatchen, og fikk i tillegg nedlatende svar på epost. Heldigvis er det mange andre nettbutikker å handle av som ikke gjør profitt på å lure småbarnsforeldre, og som har ekte kundeservice! Barnas hus er f.eks en av de seriøse aktørene som faktisk yter kundeservice når det oppstår misnøye!

Jeg bor selv langt opp i nord, men bruker nettbutikken flittig. God kundeservice, alltid prismatch og det lille ekstra for kunden. Har bestilt Vogn, bilstol og spisestol til baby fra lilleprinsen, fikk best pris hos dem på Cybex serien. Har også bestilt andre gaver o.l. som de hjelper til å pakke inn og levere for meg.

Forsøkt over 3,5 uke å ta kontakt med dem vedrørende en reklamasjon. Først sa de at mailen hadde havnet i søppelpost, deretter skulle de sjekke opp med leverandør og gi meg en rask tilbakemelding. Har forsøkt å purre flere ganger, men de svarer ikke, og jeg hører ingenting fra de. Fryktelig skuffende.

Siste opplevelse: Hentet selv noen varer i butikk. Ga tydelig beskjed til hun i kassen om at jeg var usikker på størrelser. Hun tilbød seg ikke å hjelpe meg/henvise til andre, bare fortsatte med neste kunde. Handelen var faktisk ikke ferdig, jeg sa at jeg kun ønsket en kjole. Vi tok begge og gikk i frustrasjon, det var utrolig uhyggelig å være der. Lite ydmyke er de - ber meg sende i retur og betale for det når de ikke gadd å hjelpe meg i butikken. Hva legger de i begrepet prismach? Det er utrolig uklart. De har priset noen Konges Sløjd-produkter høyt over alle andre konkurrenter, gjorde dem oppmerksom på det, og fikk da til svar at det var unntak. Ok - men når et hav av produkter er unntak er begrepet prismatch villedende. For det andre, det er ikke fri frakt hvis du kjøper salgsvarer. Jeg fikk ikke opp alternativet fri frakt, mailet dem, og med rabattkode gjaldt det tydeligvis ikke. En annen gang skulle kameraten min hente en nattpose i butikken deres for meg. De ga ham feil pose... påpekte det og kunne kjøre tretti minutter for å bytte. Hva med å tilby gratis retur og sende meg riktig produkt?

Veldig fornøyd med både kundeservice og levering av produktene jeg bestilte. Bestilte både vogn, bilstol og base og annet babyutstyr. Alt kom frem samtidig i perfekt stand. Kan absolutt anbefale lilleprinsen:)

Rask og rett levering! Trekk for en noe rotete og treg nettside, ellers veldig bra. Trygg side å bestille fra.

De skriver på siden sin at de har fri frakt når man handler for over 1.500, de skriver også: Ja vi tilbyr hjemlevering via Bring, mindre forsendelser blir levert rett til postkassen til mottaker og større blir levert til hentested eller på døren. Dersom du ønsker at pakken din skal leveres til et spesielt hentested/pakkeboks kan du skrive dette i ordrenotatfeltet. Jeg ønsket ikke levering til hentested/pakkeboks og skrev dermed ingen ting. I mitt tilfelle var dette en tripp trapp stol til ca 3.000. Denne leverer de da til et hentested. Jeg har ikke bil, men de mente at det ikke var noe problem da jeg bare kunne bestille hjemlevering når pakken dukket opp i appen, og at jeg selv må betale for dette. Dette er villedende markedsføring, de leverer ikke på døren, da sier de at jeg måtte ha skrevet dette, men det står det ingen ting om. Tripp trapp stolen går i retur, og det var første og siste gang jeg handlet hos lille prinsen.

Thule Chariot Sport 2 var billigst hos lilleprinsen. Bestilte denne enda den ikke var på lager, på ettermiddagen fikk jeg beskjed om at de hadde fått inn et stort parti og samme kveld ble sykkelvognen levert hjem på dør. De sendte melding i god før pakken ble levert og var presise. Imponerende kundeservice!

SCAM SCAM SCAM SCAM.... THIS SITE IS A FRAUD!!! DO NOT ORDER ON ANYTHING FROM THIS SITE. I ORDER A JACKET FROM THIS SITE AND THE JACKET COLOR, DESIGN, AND QUALITY WAS HORRIBLE!!! THEY DO NOT ACCEPT RETURNS AND THEY WON'T ISSUE A REFUND!!!!

I ordered A Christmas Story blue Jean jacket. I ordered 2XL & it was a small when I received it. It’s a beautiful jacket but the size does not fit their real 2XL. I’m going to sell it myself.

FRAUD/SCAM!! BEWARE They take your money, I'm working with PayPal to get it back. Send you a tracking number but never ship anything They also will send you a link to review them but the link only takes you back to their shopping page. There is no way to write a review Thier Facebook and Instagram pages won't allow you to comment. Ive reported all their pages.

I placed this order on nov 28 2024 to have it by christmas. i just received a message that it wont be delivered until Jan 2-6 2025.

This is a scam. I bought some ASICS novablast 4 shoes and they were fake and when I asked to return the shoes, they offered 20% then finally 30% return. I said I will take nothing less than 100% and they said they can no longer assist me.

I love the way my cup was designed and fast delivery

LADRI e basta non comprate non vi arriverà mai niente. Fatto acquisto mai arrivato e per fortuna rimborsato da PayPal . STATE alla LARGA!

Purtroppo ho effettuato ieri un ordine di merce in pronta consegna. Oggi mi viene riferito con mail che la merce potrà subire un ritardo di 15 giorni. Per questo motivo chiesto il rimborso totale. Risposte evasive del "servizio clienti" che non sa nulla e prende solo nota di nome e cognome. Comportamento per nulla chiaro. DA EVITARE!!!! ma se rimborseranno aggiornerò questa recensione.

non hanno la merce, procrastinano inutilmente scaricando la colpa sul fornitore. sul sito nessuna traccia di ritardi e dei numerosi giudizi negativi. call center bugiardo. DA EVITARE

ordinata merce che non è mai arrivata. Irreperibili al telefono e non rispondono ai messaggi. Fatta richiesta di rimborso tramite paypal. Se si potesse non mettere alcuna stella lo farei.

Ho aspettato 2 settimane che arrivasse il mio ordine. Ho ricevuto la mail dell'evasione dell'ordine e il pacco risultava spedito, ma il tracking non ha mai funzionato. Nonostante le telefonate e le numerose mail, nessuno si è messo in contatto per darmi notizie in merito o spiegazioni, visto che la consegna era garantita in 48 ore. Sconsigliato, pessima assistenza.

Arrivato oggi copripiumino Gardena...ordinato marrone ma è arrivato colore tortora dopo una lunga attesa...ordinato matrimoniale ma arrivato con una larghezza di soli180cm Delusa e amareggiata...pagato per un matrimoniale...non comprerò più niente

Danno la merce disponibile ed indicano tempi di consegna brevi, ma dopo qualche giorno comunicano via mail che non era vero e non sanno quando arriverà l'ordine. Chiesto rimborso tramite paypal, con cui avevo pagato, e devo dire che la procedura è stata subito effettuata.

Buonasera, ho acquistato una tuta da uomo monocolore è pervenuta con la felpa di un colore e il pantalone di un altro. Contattato l'ufficio indicato per segnalare l'errore avrebbero dovuto richiamarmi ,stando alle loro indicazioni,nessuno si è fatto più sentire. Pessima assistenza e produtto di bassissima qualità. Serietà ZERO. Sconsiglio qualsiasi tipo d'acquisto. Annu

Ordinato un copridivano il 7 luglio....dopo vari solleciti telefonici mi dicono che le ferie estive rallentano la spedizione, do loro tempo, aspetto fino ai primi di settembre ....arriva la fine di settembre....del copridivano nessuna traccia,pagato con bonifico bancario lo stesso giorno dell'ordine.....richiamati per chiedere il rimborso dei soldi....mi chiedono l'Iban ma dopo una settimana i soldi sul mio conto non sono ancora arrivati.....la prossima telefonata la farà il mio avvocato!!!!!! Azienda veramente DISONESTA!!!!!!! Aggiornamento......dopo averli avvisati che se non mi facevano il bonifico li avrei denunciati per truffa finalmente ho ricevuto i soldi.....

Nel mese di giugno ho acquistato una tuta Umbro ed è arrivata con un difetto,mi hanno poi fatto uno sconto su un'altra tuta sempre Umbro ed è arrivata sbagliata, effettuato il reso dopo 23 giorni li ho duvuti chiamare per sapere che fine aveva fatto la mia tuta. Oggi 30.09.24 finalmente è arrivata. Tutto questo con una pessima comunicazione,risposte dopo 10-15 giorni praticamente è stato un incubo. Non credo che acquisterò più su questo negozio.

Since years I complain to take out old ads! Nothing happens ! 99% of the Real estate is NOT AVAILABLE or a fake listing or offplan , but not marked as a offplan. So you loose your time on fake listings! When I called them, the call center told, they are not responsible, if the realtors don’t remove their fake listings! No quality! No actual real listings !

Scammers be aware!!Selling private properties wich they are not allowed to do it and the owner never allowed to sell their house.Found my house for sell on their site,probably planning to make fake contracts and scam the people!!!!!They do not have real properties for sale this scammers!!!

As an agency we hired James Edition for a high annual price tag. Listed 30+ Luxury, very good Villas (Costa del Sol, Spain). Almost all leads (only 130 over the year) were non qualified and plenty fake. "Architects" from India or Africa wanted floor plans to maybe copy paste. 3 times I payed the boosting option. After signing in as a private person and set a few in my favourites also tried the contact button to our own agency (only our own listings), I received after a short while a call from James Edition asking if I was interested in buying this property.. ? We addressed this issue to our rep at JE, "can be only a misunderstanding.. was the shallow answer.." We cancelled after a year. JE left our listings running for awhile, no outcome... After a few Months we were offered "free listings" in JE but not for Costa del Sol and not for Spain listings.. LOL To be clear we did NOT expect miracles from JE! For us it was a waste of money and time. Overall I do not trust them, overpromised service and disappointingly underdelivered.

In Northern Spain they do not do any work at all. You get an appointment for viewing a house and the agent assigned to it does not react at all or even show up. You have to get in contact with the owner yourself in order to get the address. Customer hotline not available. Worst I have ever seen.

My house is not for sale! I have told them and the cheeky sods have just sent me an email suggesting I should buy it!

James Edition is a lovely place for houses. But there is one thing which brings the rating down to 4 from 5 and that is for scamming. People complain about it

Quality has really slipped and mostly fake ads (when I've tried to contact vendors, I hear nothing back). Then I found out that it has refused to operate in Russia and chosen money over morals. And according to some reports (leave-russia org / jamesedition), they allegedly still work with and employ people from sanctioned countries. Stay away from James Edition war criminals.

this is not a good place.

Having spent a few days looking for Canadian properties on James Edition, I’ve unsubscribed because the irritating truth is the photos on their website don’t load. Confirmed on two iPads, one iphone and a Mac on two different wifi networks with great bandwidth. And aside from Trustpilot there’s no way of letting them know this….

Many fake listings - listings intentionally mischaracterised.

I placed an order with Love the Pain Store on November 2, 2024, for a kit that I was assured via their LIVE chat was available and could be shipped out quickly. To expedite the process, I paid an additional $40 for rush shipping. Unfortunately, it is now February 2025, and I still have not received the item. I have attempted to resolve this issue for over three months, contacting the company week after week, only to be met with no response, excuses, or even threats to cut off communication if I continued to ask about my order. It has become clear that this company has no intention of fulfilling my order or providing a refund, effectively stealing my money. I have every correspondence saved as proof, including screenshots of my payment to the owner’s personal Venmo account. In November, the owner assured me the item would ship promptly with expedited shipping, yet here we are over three months later with no resolution. I’ve even offered compromises, such as accepting a different item, but the company has been entirely unwilling to work with me. It’s incredibly disappointing that this company operates in such a dishonest and unethical manner. It’s clear they don’t care about their customers or the damage their actions cause. Avoid Love the Pain Store at all costs.

**DO NOT BUY FROM THIS VENDOR** If it was possible to leave zero stars, I would! I ordered and paid for two triathlon suits on August 15, 2024. I eventually received my first suit in a panicked delivery in late October, after leaving multiple texts and voicemails reminding the vendor that I needed it for the Ironman World Championships I was flying out for that week! By this point, my patience with owner Ben Haas had entirely run dry, but I was beholden to him and his inept company, since I’d already paid for two suits and needed at least one to take with me for the event. Roll forward to today, February 2025, and I’m still waiting to receive my second suit. That’s over 24 weeks since I ordered and paid for both suits!! On top of this, to receive my first suit I was charged an additional $32 for express delivery, despite delivery being included in the original quote. There’s no denying the trisuit I received is fantastic, but the service and attitude of this company and its owner Ben Haas is mind-blowingly terrible!!! They clearly have no processes in place to manufacture suits the way they promise, and their customer service is literally the worst I’ve ever experienced. Do not buy a Love The Pain product. The pain isn’t worth it!!!

I placed my order in August and paid extra for express shipping to make sure it arrived on time. This didn't happen and in September it was returned to them (they insisted it had been delivered until they got it back). For them to send it to another address, they want me to pay the delivery fee AGAIN or they can make the refund but 20% less of what I paid. I believe they should take responsibility of who carries and delivers their products, since we are paying them to make sure we get our product, not the shipper. Regardless, I would have payed again if their customer service was nice and really tried to find a solution, but they are SO RUDE. They really don't care if you get your order and don't even try to make it happen: "We do not control you, addresses you put, your timeline, or the timeline of the shipper." I insisted on my refund, so they said they would ask finance to send me the form for me to fill and get my money back, and still nothing... Apparently de cannot control what their finance department does either... WORST customer service ever.

I placed my order in August and paid extra for express shipping to make sure it arrived on time. This didn't happen and in September it was returned to them (they insisted it had been delivered until they got it back). For them to send it to another address, they want me to pay the delivery fee AGAIN or they can make the refund but 20% less of what I paid. I believe they should take responsibility of who carries and delivers their products, since we are paying them to make sure we get our product, not the shipper. Regardless, I would have payed again if their customer service was nice and really tried to find a solution, but they are SO RUDE. They really don't care if you get your order and don't even try to make it happen: "We do not control you, addresses you put, your timeline, or the timeline of the shipper." I insisted on my refund, so they said they would ask finance to send me the form for me to fill and get my money back, and still nothing... Apparently de cannot control what their finance department does either... WORST customer service ever.

Ich hatte schon viel Schlechtes im Vorfeld gehört und gelesen - und es hat sich bewahrheitet. Nach dem ich in einem Forum über die Restrukturierung des Stores und Verbesserung des Kundenservice gelesen hatte, entschloss ich mich, einen Bestellversuch zu wagen. Ich mag einfach die Designs und habe auch bereits über Kleinanzeigen einen Anzug erwerben können mit dem ich sehr zufrieden bin. Passform und Qualität sind den Preis wert! Also bestellte ich und war überrascht, dass ich schon nach einer guten Wochen einen Triathlonanzug zugesendet bekommen hatte. Nur leider nicht den, den ich bestellt hatte, sondern die Damen-Version. Unabhängig von der stark abweichenden Passform, unterschieden sich Damen- und Herrenversion auch im Design. Leicht zu erkennen, wenn man vergleicht. Also reklamierte ich, bekam auf die erste E-Mail keine Antwort, auf die zweite dann die Frage, wie ich das denn wissen könnte, dass die zugeschickte Version für Damen sei? Weitere E-Mails folgten. Einsicht oder Bereitschaft zu helfen. leider Fehlanzeige. Mal abgesehen davon, dass Reaktion und auch Inhalt der E-Mails jeglichem Serviceanspruch widersprechen - scheinbar kennt das Team ihre eigenen Produkte und Prozesse nicht. So schlecht bin ich selten als Kunde behandelt worden. Nach E-Mail Nummer 6 wurde ich gebeten, den Rücksendeprozess über die Website zu starten. Die Rücksendebedingungen hatte ich mir natürlich schon durchgelesen und was stand da? Ich solle eine E-Mail schreiben... Jetzt hänge ich also in einer Endlossschleife fest und fürchte, das wird nichts mehr mit meinem bestellten Anzug. Und ob das mit einer Rückerstattung klappt, da bin ich mir auch nicht so sicher. Fazit: Gibt ja nicht umsonst Bewertungsportale, sollte man sich in Zukunft nur dran halten.

schon 2x Trikots bestellt. Es ist alles perfekt gelaufen, die Größen haben gepasst. Per Chat ist der Shop gut erreichbar. Einziges (aber unvermeidbares) Manko: Zoll-Gebühren für den Import nach Deutschland

Ich habe vor drei Monaten einen Triathlonanzug im Wert von 550€ bestellt und mich anfangs sehr gefreut, da die Lieferung innerhalb einer Woche erfolgte. Leider erhielt ich den falschen Anzug, was die erste Enttäuschung war. Der Kontakt mit dem Kundenservice war mühsam. Nach anfänglichem Abstreiten wurde der Fehler schließlich zugegeben. Mir wurde eine Ersatzlieferung zugesichert, die angeblich schon unterwegs sei, aber es wurde keine Sendungsnummer genannt. Seitdem zieht sich das Ganze hin und dauert nun schon drei Monate. Ich habe mit PayPal bezahlt und das Problem gemeldet. Der Händler will das Geld zurückzahlen, wenn ich den falschen Anzug zurücksende. Leider wurde mir eine falsche Adresse genannt, sodass die Sendung in den USA nicht zugestellt werden konnte und nun wieder zu mir zurückkommt. Mal sehen, wie es ausgeht, aber mein Rat an euch: Lasst die Finger von dieser Firma.

Last time I wrote was Mar 16, 2023. Thought an update may be called for. This is a SCAM. Plain and simple. Since my order was placed and PAID for on July 25, 2022 ... still no delivery. Emails go unanswered. And still they have the gall to send me promotional emails. Honestly, STAY AWAY from this unscrupulous company, unless you "love the pain" of losing money.

On Jan 2020 I did an order for my tri suit LTP9980 after long wait I msg LTP to make a 100% refund that they refused to do. With other scammed members we file a complain on BBB + I went to my bank and Visa to return all my money from this fraud company. after 6 months with help of my bank, they fully returned money via bank negotiation (not via LTP) So if you a struggling to get your money for the order from LTP back, please just go to you bank, file a complain regarding fraud and scam transaction, attach all relevant documents and emails from LTP where they telling you that your order is still processed or they will not refund you back, and send it to your bank. They will take an action. Unfortunately even after 4 years, I can see that many people still want to buy something from LTP and LTP is still making money from everybody and not giving ordered products in return! Beware of this scam company!

After reading the negative reviews, I chose to still risk it. Shame on me. First order was great and received my cycling bibs and they were very nice quality at a good price. On the second order, they made a careless mistake on the shipping which opened up the can of worms. After 8 months of sporadic communication and promises they would ship a new order, they settled and gave me a store credit. They refused to give me a cash refund. I then had to put more money in to use up the store credit. They have horrible customer service and business acumen. I am still surprised how they have not been prosecuted based on the other stories. To my fellow risk takers, I too thought it was worth the gamble…it is not. You might get a good product here and there, but they will eventually get you and make you “love the pain.” (Damn that was a good *mic drop moment)

Ho fatto diversi acquisti, soprattutto maglie e qualche capospalla. Visti i prezzi, vorrei che le maglie non facessero gli odiati pelucchi, ma purtroppo alcune li fanno, e anche tanto. Alcuni anni fa acquistai un piumino leggero che era una bellezza, tutte le mie amiche si complimentavano. Un giorno strisciai accidentalmente contro un porta vasi in metallo che ho sul balcone, procurandomi uno squarcio nel piumino, che si aprì, come fosse stato di carta. Un altro piumino, dopo poco che lo portavo, cominciò a cedere nelle cuciture, che si allentarono, facendo uscire la piuma che è all'interno. Le etichette nella parte superiore delle maglie sono terribili, se non le taglio via subito (cosa che ora faccio), mi ritrovo con graffi e costine sulla pelle. Qualcosa di più morbido, no? Continuerò ad acquistare, perché i capi sono eleganti e vestono bene, ma solo in periodo di saldi, perché a prezzo pieno pretenderei una qualità superiore.

Ho sempre comprato jeans elasticizzati alla Upim o al mercato, e non ho mai avuto problemi. Approfittando di un'occasione mi sono regalata un paio di jeans Elena Mirò che mi stavano benissimo. Dopo il primo lavaggio (acqua fredda, detersivo delicato),hanno cominciato ad allargarsi. Ho continuato ad usarli fino a che non sono rimasta letteralmente in mutande, fortunatamente vicino a casa. Nel senso che dopo un po' che li ho indosso, cominciano a "mollarsi" progressivamente, ed alla fine scendono completamente. Ho chiesto lumi in giro ed ho scoperto che altre persone hanno avuto lo stesso problema. Ora non so se farli stringere da qualche sarta, con il pericolo che il tessuto ceda ulteriormente, oppure metterli nello staccapanni (sono in pratica nuovi!)

Ho acquistato da poco sul sito e, non avendo ancora utilizzato i capi ordinati, non mi pronuncio in merito a durata di tessuti e colori ma posso dire che quanto ricevuto finora è in linea con le mie aspettative in merito a vestibilità, tipologia dei tessuti, cuciture, bottoni, cerniere etc. Ho solo riscontrato difficoltà a "centrare" le taglie utilizzando le tabelle di conversione presenti sul sito. Mi riferisco in particolare alla tabella "taglie e misure" (quella che distingue le taglie in XL, L etc) che non sembra corrispondere molto alla realtà, forse perché ho scelto capi che vestono comodi. Li ho tenuti ugualmente e ordinato altri di una taglia più piccola.

Pessimo servizio di sartoria. Ho pagato un paio di pantaloni, carissimi, e dovendo farli accorciare ho anche pagato salatamente il lavoro di sartoria. Il risultato è un orlo rabberciato: due pezzi attaccati insieme con una sola cucitura a macchina e l'orlo si rivolta al rovescio. Neanche mi hanno offerto il rimborso della spesa. Mi fa rabbia essere stata trattata in questo modo furfantesco. NON ANDATE A FARVI TRUFFARE ANCHE VOl. Il negozio è sempre deserto, per forza!

Ho ordinato due capi sul sito Elena Mirò con lo sconto black friday. Purtroppo le taglie non andavano bene e ho chiesto se potevo effettuare una sostituzione. Mi è stato risposto che la sostituzione non è prevista e che dovevo fare il reso e poi riacquistare. Piccolo problema: riacquistando (anche se si trattava di un semplice cambio-taglia) lo sconto black friday non era più disponibile e i capi erano da riacquistare a prezzo pieno. Ho fatto presente la cosa al Customer Care, davvero molto poco "care", segnalando che si tratta di una pratica commerciale scorretta, con l’aggravante di non essere esplicitata e dunque passibile di segnalazione agli organismi regolatori del mercato e dei diritti del consumatore. Cosa che peraltro mi sto apprestando a fare. Risposta (del tutto fuori luogo) del Customer Care: “La informiamo che i prezzi dei nostri articoli sono sempre indicati sul nostro sito”. Non una parola sul resto. Ho replicato che trovavo offensiva una risposta del genere e che "chiedere è un diritto, rispondere è cortesia”. Ho anche evidenziato che se io avessi acquistato in un negozio fisico e fossi tornata il giorno dopo per un cambio taglia, non avrei pagato differenza alcuna ... e invece no, sorpresa! La risposta è stata che “anche per i cambi in negozio si paga la differenza dell'importo dell'articolo nel momento del cambio”. Mi pare una cosa surreale. Ovviamente, come ho scritto anche all’azienda, non acquisterò più nulla da Elena Mirò, a cui di certo non importerà nulla, ma esiste un’etica commerciale a cui le aziende dovrebbero attenersi e comunque, fossi in loro, non sottovaluterei il danno reputazionale che ne deriva, vedo che le recensioni in effetti non sono proprio brillanti. Ora spero che almeno mi restituiscano i soldi del reso. E per concludere, un'ultima considerazione anche questa già esternata all’azienda: un customer care, per definizione, ha (o dovrebbe avere) lo scopo di creare relazioni significative con i clienti, migliorando la loro esperienza con il marchio. In tal senso, questo customer care è un vero fallimento, ma di certo opera in coerenza con le policy aziendali. Se vogliono perdere clienti, continuino così, sono sulla giusta via! Come considerazione generale conclusiva, vorrei aggiungere che sarebbero opportune regole più stringenti per le vendite on-line e per le promozioni, che indirizzassero le aziende ad una maggiore trasparenza commerciale e ad un maggior rispetto verso il cliente, senza ritenere di poter impunemente fare ciò che vogliono, ricorrendo anche a pratiche commerciali discutibili.

Da anni acquisto capi del marchio nei punti vendita vicino casa. A inizio Ottobre capito per caso nel punto vendita di Castel Romano, entro e spendo una cifra considerevole, acquistando molti capi. Premetto ero capitata li per caso, non dovevo fare acquisti ma passare il tempo, la disponibilità della commessa mi coinvolge ed alla fine spendo circa mille euro. Torno a casa che dista circa 25 chilometri, nelle buste manca una camicia, la mattina seguente chiamo il punto vendita e li inizia un teatrino che dura ancora oggi. Da principio mi chiedono di tornare al punto vendita a ritirare la camicia, faccio presente che dovrei fare 50 chilometri per andare a prenderla e tornare a casa e chiedo la possibilità di poterla ritirare in un punto vendita di Roma Nord, ce ne sono tanti; non essendo possibile chiedo se possono spedire al mio indirizzo usando un poni, mi dicono che l’azienda non usa poni per il trasferimento merce da un punto vendita all’altro e quindi per punizione mi porterà la camicia a casa la commessa che ha sbagliato, ovviamente me lo dicono esclusivamente per farmi desistere; chiedo un buono via e-mail da poter spendere in un punto vendita vicino casa, mi dicono che mi contatterà una responsabile perché loro non possono decidere in tal senso. Passano giorni e non mi chiama nessuno, alla fine richiamo io la responsabile non sa nulla. Spiego il tutto e lei mi dice che mi invierà la camicia a casa tramite poni. Passa un mese non mi contatta nessuno e a casa non arriva nulla, premetto che ho avuto altri problemi altrimenti sarei andata a prendermela, richiamo a malapena la responsabile si ricorda di me e mi dice che aveva delegato la risoluzione della cosa ad un’altra responsabile che evidentemente si era dimenticata, mi assicura che mi farà chiamare da lei il giorno seguente e mi chiede di avere pazienza… sono passate 2 settimane Nessuno mi ha contattata ancora e ho deciso che sono stanca di essere presa in giro per cui farò reclamo.

Da molti anni acquisto capi Elena Miro da quando in menopausa sono aumentata di peso . Un po’ cari di prezzo ma buona qualità e designer sempre al top e acquistandoli con lo sconto riesco a vestirmi a costi accettabili . Le signore del negozio via Lagrange a Torino sono gentilissime e sempre ben disponibili se devo fare un appunto la farei alla sartoria dove cuciono l’etichetta del brand . Rigido insopportabile sulla pelle e da prurito .potete studiare un etichetta morbida che non gratti la pelle ?

Ho fatto tre ordini per lo stesso capo perché non andava ordine a buon fine sulla mia banca mi hanno addebitati tre importi ma ordine non è stato preso in considerazione ma gli importi risultano in uscita la mia banca dice che per loro non ci sono problemi e io non ho né articolo né importi sul conto sono bloccati per una settimana...non ho parole comunque ordine è come Giusy santoro comunque io mi scuso probabilmente c'è stato qualcosa di sbagliato che ho fatto al momento del pagamento e per questo fatto per molte volte adesso chiedo de è possibile avete wuedto capo con pagamento contrassegno. Grazie

Negozzio "Elena Miro'" via Rizzoli, Bologna da evitare come una peste! Ho ordinato un capo sul sito con opzione "ritiro in negozzio", due giorni fa mi arrivata email che posso ritirare il pacco presso tale negozzio. Alle 13.00 arrivo in via Rizzoli 36b, dentro due comesse e 0 clienti (visto i'ora e caldo che c'e fuori). Communico alle sig.re il N del mio ordine (il quale ho scritto su un biglettino, visto che telefono mi sonobscordata a casa). Una di loro porta fuori da magazzino 3 pacchi dicendomi che nessuno di loro NON corrisponde al numero che l'ho communicato. Alla mia richiesta di controllare le info su computer del negozzio, o controllare se ci fosse un'altro pacco nel magazzino-la risposta c'e stata sempre negativa. "Sig.ra su nostri pacchi non viene riportato nome del cliente per la privacy (qnd non abbiamo bisogno del suo documento), ma ci serve la email che le arrivata con N del ordine"...??? Ma il numero velo gia' communicato...email vi serve sempre per la privacy?...riconrollare questo numero su computer no?... Vabbe'...sono tornata a casa, ricontrollato email e numero del ordine (che era sempre stesso) Chiamo in negozzio. La Sig.ra Daniela che mi ha risposto mi conferma che il pacco presente in negozzio, ma con toni e maniera poco garbata e educata nel spiegare perche' tale pacco non mi è stato dato prima. Che dire? Davvero pessimo servizio, sperando che al secondo giro riesco finalmente ad ritirare sto pacco!

the prices in the online store are very cheating,depending on the country the prices are up to 100% higher I do not recomended

Llevo un año con el inside wash de Roca Me creí lo que me dijo el técnico Vino 5 veces y le echa la culpa al enchufe Llame al Electicista hoy ya no funciona Yo no tengo intestino y por eso lo compré poner un grifo que eche agua os sale más barato pero esto no compens

Hola,mi esperiencia muy muy mala,la supuesta encargada,una cria que se llama Irina,nos trató con desprecio a mi,a mi hija y a una empleada suya haciendola llorar.A mi hija y a mi con trato senofogo por ser extranjeras y malas formas al hablarnos,pero a su empleada como si no valiese nada!!! Personas asi dan mala fama a marcas como esta la cual eh comprado siempre junto a mi familia y lo que tenemos claro que no volveremos mas por ayi.

I'm amazed how good the clothing is for the price..e.g 4euro for long sleeve cotton t.shirts .I bought some super kickflair trousers for 12 euro.They looked great .For a young person,which I am not ,you could have a new wardrobe every 6 maths .Oh to be 17 yrs again

Mi experiencia con inside un 0. Me regalaron una prenda comprada el 4 de enero de 2025 y debido a la Dana me ha sido imposible ir a la tienda ya que vivo a 100 km de la misma. Primero para quitarle la placa de seguridad y segundo para descambiar porque me estaba pequeña. Acudo el 5 de febrero y me dicen que no la cambian porque ha pasado los 30 días. Entiendo que tienen que cumplir con las normas, pero hay que ser un poco empático y por un día saltarse es norma. Solo pedí cambiarlo por una talla más grande y me dicen que no. Por mi parte no voy a pasar esa tienda en la vida.

Mi experiencia hasta ahora ha sido buenísima. Normalmente hago pedidos online para luego recoger en tienda o en tienda pocas veces porque estoy enferma pero a veces se entienda y nunca me han fallado. La ropa me parece que está muy bien. A mí al menos me llega todo bien y en perfecto estado. Si alguna vez he hecho una devolución lo he hecho en tienda y muy bien sin problemas. Es una ventaja que cosas que no haya en la tienda física puedas comprarlo online y te llegue a la tienda física y gratuitamente.. Le doy un diez. Y cruzo los dedos por si acaso.

Realicé un pedido online el 4 de Diciembre, para recibir en tienda y después de bastantes reclamaciones, por correo, por WhatsApp y llamada a tienda., a fecha de 1 de Enero volví a escribir para cancelar el pedido y me dicen que se ha perdido y me devolverán el dinero.. un mes esperando y ahora se ha perdido en el transporte .Alucinante!! Ni una llamada, ni un correo por parte de Inside.,

No responde ante la venta de productos de mala calidad. Compre varios pares y algunos están por estrenar los estenados den tres usos delantera desprendida. Otro el color del platico pintado, mostrando el color original blanco. LA EMPRESA NO DA SOLUCIÓN SALVO QUE MUESTE MI QUEJA ME LAS REDES

Tienda de ropa muy chula y dependienta super agradable Eva simpática y agradable

Buena atención del servicio de reclamaciones por correo electrónico y telefónico. También la atención recibida por parte de las chicas de la tienda Inside de Calella que me atendieron por teléfono muy amablemente, cuando esté recuperada iré personalmente a darles las gracias por su atención. Inside España, me han dado una solución a mi pedido. Ya que el paquete sigue por ahí sin llegar a ninguna parte.

Soy 5 estrellas al servicio que tiene Inside España para reclamos y quejas . Rastrea el pedido, me pide la talla que corresponde y que va a intentar que llegue a la tienda que me queda más cercana lo más rápido posible . Dos días después ya está en tienda . Después del mal momento que me hizo pasar la empleada por teléfono , fue un placer tratar con personas que si tienen vocación de servicio al cliente . Muchas gracias !

I ordered earrings on December 8. On December 12, I was emailed they were ready to be shipped. On December 16, I was told they oversold and could not fill my order. On the same day, I ordered a replacement set. On December 18, I was emailed they were ready to be shipped. It is now Christmas Day. The Gifts I ordered are still sitting in a warehouse waiting to be shipped. I have not had any of my queries answered since December 18. Their customer service sucks and their product management is a joke. Unfortunately, I can't give a negative star rating. Please learn from my mistake. Never use this company.

I ordered 18K earrings with a small emerald in the center and surrounded with small emeralds. the earrings finally arrived, and they look nothing like the picture. They look like something from a swap shop or junk shop. I attempted to complain to Celtic Knot but they do not respond. The earrings were to be a gift but I would be embarrassed to give them.

Buyer Beware: they do not even offer a replacement never mind a refund - less than 3 months to stand behind their jewelry 🙄 prongs are broken and gone!

egstgmg.com charged my business bank account and then reversed it. They want the first 6 and last 4 digits of my credit card number to confirm my account. This is a scam operation to steal credit card numbers.

Great customer support, amazing products

I ordered some items from them on January 31st in time for Valentine’s Day. The 31st was a Monday when Wednesday came I noticed I did not receive any type of tracking I called them to see why it had not shipped, they told me it takes them 3-5 days just to ship the item, this does not state anywhere on the website that it takes them 3-5 days to process your order. So my order won’t be shipped until February 7th and then it’s another 3-5 business days for shipping. I called many times to speak to a manger being told that they promised they would call me and let me know about my order. The Thursday they said they sent an email to the Warehouse so I called again Friday to follow up and all I get is them pushing me off and now saying it may not be in stock.

When I ordered the jewelry ,It was part of our 50th wedding celebration so I ordered it plenty early and when it came I read on the outside of the package to "wait" and video the opening so that's what I did.When we opened the package and found damaged contents (necklace chain was kinked,posts on earrings were too fat to fit into holes in ears)Needless to say I will no longer order anything like this online "ever again!".I've not heard from the company other than to buy more! Stop it already!!!

Bothersome all the time to resale

Celtic Knot has beautiful products easy to navigate their website! My only complaint is when the call a customer they don’t leave any messages!! I got 2 calls on my last order they went to voicemail and nothing. I called them back asked what they needed from me? Got an agent what did not know why I was called or could tell me about my order..

All orders from you have arrived in a very timely Friends and family were amazed at quality Thank you

I also ordered a T-shirt in July for my sons birthday in August. Didnt receive it. Sent email hoping to receive for Fathers Day. No shirt recd. Emailed again still no response. Wish I had also paid by PayPal which I usually do but was in a hurry. I did get a refund through my bank

Brought a few shirts from this site last year 2023 and there was no problem with shipping, received my parcel in no time!! Decided to order a few jumpers for my dad for his birthday in July and still haven't received them (september), I've tried emailing them a handful of times and get no response. Wishing I ordered on PayPal so I could put in a complaint and try get my money back 😩

dumb people didn't ship my hoodie as its been over 2 weeks the dumb dogs

Didn’t arrive No one answers emails. Took money but got no jeans. Was a present for my 15 year old son for Xmas. DO NOT BUY FROM HERE

This site is a scam. Received saying order received. 4 weeks later - nothing. No response to emails or Facebook message. They don’t even have a phone number

Money taken. NO goods received. Been over month with no reply to emails. SCAM WEB SITE.

Scam Placed order at the beginning of Oct, received confirmation email and then nothing for the following 4 weeks. They ignored all emails, messages and items never got sent. Ended up putting in a dispute with Afterpay to stop paying them any more payments after the first. Afterpay shut it down straight away and refunded which only tells me it’s a scam site. There are no products. I read their returns policy etc and the address they provide doesn’t even exist. There’s like 5 different email addresses. DO NOT BUY FROM THIS SITE!

20/7/23 Order placed as a birthday gift for someone, 2wk print-time notice showing on website. 10/8/23 3wks passed, no acknowledgement of order since it was placed. Sent an email to query order as two weeks had already passed per the notice on their website 16/8/23 Still no reply or acknowledgement!! Almost a month has passed, they got my money, but I got no product & no customer service AND my friend didn’t get their birthday present!!! I’d give NO stars to these guys if i could! Scam???

Still haven't received an order I placed on 6th June. Initial response time was good and "there was a delay due to stock not being on hand. I will express post Monday" Now no response to last 3 emails... I'm not a review writer as I know how harmful they can be to businesses but rubbish experience.

I used to buy from here when I was in early highschool. At the time I guess the fashion choices were trendy, but they haven't really changed anything up and the style is just super outdated. Plus, the prices have gone up like crazyy. I remember they always use to have sales and you could buy like 2 outfits for under $80. Now you can't even get one fit for that price..

Alert Alert Alert, do not order from the Bag Outlet Store, it’s a Scam, l placed my order January 4,2025, as of today, haven’t received my package even though they stated was delivered on February 8,2025. The phone number listed is an unavailable, and they Do Not respond to emails.

Because yesterday i received my Dior bag from vestiare i noticed strange smell an por Quality I said this bag to two the proper authentication and come bak fake, i want to return but I em blocked df Everywhere

Truffatori !!! Ti spediscono un “pacco” a tutti gli effetti!!! Non mi mandano in fallimento i 90 euro che vi ho regalato ma spero che quantomeno li spendiate in medicine !!!

Non comprate su questo sito !!! Sono dei ladri !!!

LADRI GUARDATE CHE TANTO DURATE POCO .

Sito truffa , mi e arrivato un pacco con delle borse da 1€ cad palesemente cinesi !!! Non acquistate da questo sito !!!

Sito truffa. Ho ordinato del materiale ma non è mai arrivato. La cosa lieta che avevo scelto di pagare alla consegna come da loro proposta commerciale invece mai arrivato nulla.

It's a scam!!!!! Totally disappointing. I ordered 2 bags and i never received them!!! I send them messages but nobody answered. That was despicable!

Scam. We have ordered 2 bags and received nothing.

Bought 2 bags and pair of glasses however they sent wrong items and very cheap quality. When I asked for refund they advised they will send 70% refund and it’s been a month no answer. Tried to contact no response . This is scam. DO NOT BUY ANYTHING FROM YHEM

Got my package way faster than expected, which was awesome for my upcoming trip. Everything was packed really nicely with no wrinkles. The tracking updates were super helpful and accurate.

These clothes help me feel like I actually have my own style without trying too hard. The designs are different enough to be interesting but still easy to style. Makes getting dressed fun again fr.

Returns are impossible

The clothing is cheap and not at all worth the price. Bought a black dress and the sewing was awful. I pulled it out of the bag and couldn’t believe they would even sell something like that. Bought 5 items and all 5 are going back. Also, be aware they do not do returns. I did not see that when I ordered so I’m out $250.00 unless I happen to find a few things that are somewhat descents

I purchased a sweater and they charged me immediately although it was not shipped. I did not know it was coming from China. It took 3 weeks to arrive and was poor quality and not the color shown on their site. I immediately contacted them and they sent a page of instructions for me to return it at my expense. They just informed me they were giving me store credit!!!! I never agreed to these terms!! What crooks. Just disputed with my credit card company. Do yourself a favor and don’t order anything from them.

Shipping took significantly longer than what I paid for. The item was not as pictured and VERY low quality. I was truly shocked at what I received. I was even more shocked when I went to return the item and was told that they only do exchanges or store credit, literally no refunds even though they say they take returns on their website. This is clearly cheap fast fashion overpriced. Do not recommend.

Bought this dress for graduation & it was stunning. The material feels expensive even though it’s affordable. Felt like a total goddess in it!

The material holds up great to daily wear and tear without looking worn out. No loose threads or pulled seams even after lots of use.

Picked out this gorgeous dress for my 30th birthday party and felt like a total queen. The fit was perfect, and the style was exactly what I wanted for the occasion. Everyone kept asking about where I got it.

Found my perfect everyday uniform with these pieces. They feel dressy enough for work but comfy enough for running errands. The fabrics actually breathe, which is so nice in summer. No more changing clothes three times a day because of sweat.

Bei einem auf dem Versandweg verloren gegangenen Produkt sowie bei der Rücksendung eines anderen Produktes mussten wir den Support kontaktieren. Leider wird einem hier in der Regel nur nach Drohung mit einem Anwalt geholfen. Ich werde es mir in Zukunft sehr genau überlegen hier noch was zu bestellen. Selbst ein gutes Produkt ist im Zweifel diesen Ärger nicht wert!

Tyvärr dålig upplevelse av företaget. Jag har köpt både bärsele och sovpåse och båda produkterna har gått sönder efter att ha använts ett fåtal gånger. Rekommenderar inte!

Wir haben die Rise Trage in beige bestellt. Angekommen ist sie in schwarz. Laut einer Mail von denen tauschen sie nicht um.Man soll die Ware auf eigene Kosten zurückschicken. Anschließend soll man das Geld erstattet bekommen und dann eine neue Bestellung tätigen. Da wir aber die Trage aber mit einem Rabattcode bestellt haben, würde eine neue Bestellung teurer ausfallen. Dieser Laden ist sowas von unseriös und hat einen so schlechten Service. Ich kann nur davon abraten da irgendetwas zu kaufen.

Nicht zu empfehlen !! Wir haben uns die trage rise für unser neugeborenes Baby gekauft. Da die trage sowohl optisch als auch funktional sehr zu unseren Ansprüchen gepasst hat, waren wir die erste Zeit sehr zufrieden mit ihr. Ungefähr nach 2 Monaten ist uns aber das Verbindungsstück am Rücken welche die trage dort verbindet abgesprungen! Dies ist 2 Wochen später noch einmal passiert, ich kann froh sein das meinem Baby nichts passiert ist und ich immer rechtzeitig meine Hände frei hatte! Ich habe kein Vertrauen mehr in die Produkte dieser Marke!

habe den Adventskalender geschenkt bekommen, absoluter Schrott. 2 Dinge von 12 waren halbwegs brauchbar. Wäre besser wenn mir meine Freundin das Geld als Gutschein gegeben hätte. Finger weg vom Schwangerschaftsadventkalender!

Najell har forferdelig dårlig kundeservice. De sendte en pakke som bare lå i henteskapet i 5 t før ppsten sendte den i retur. Den fikk jo jeg da selvfølgelig ikke hentet for hvem klarer nå å reagere så fort. Dette i seg selv er posten sin feil men når jeg ringer inn til najell for å si de må sende den på nytt og at de ikke må ta gebyr for returen av pakken så møter jeg 0 forståelse. Ppsten sier det er najell som må klage på feilen. Jeg kan ikke klage. Det vil ikke najell. Najell vil heller ikke sørge for at jeg får den pakken jeg skulle hatt. Da må jeg bestille på nytt. En ting er sikkert. Jeg kommer aldri til å bestille en dritt fra dem igjen. Noe mindre hjelpsomt på kundeservice skal du lete lenge etter. Vil ikke støtte en bedrift med slike holdninger til kunder.

Kundeservice er et fremmedord i denne bedriften, aldri opplevd så frekke og sure folk. Nei STYR UNNA denne bedriften. Produktene er ikke sikre for barna!

Bestilte en bæresele som i første omgang blev fejlsorteret og endte i Norge. Herefter kontakter jeg Najell som sender mig en ny bæresele, da den anden sidder fast i tolden i Norge. I dag modtog jeg endelig min bæresele efter at have ventet 2 uger - og så er den gået i stykker… den ene strop sidder bare ikke fast længere… Dårlig dårlig kvalitet og service

Just received my pram glove order from them. The gloves are described as one size fits all, well the 'all' must be a 12 year old as they are impossible to put on (I usually wear a size small/medium glove). Product was nothing like what was shown on the website. Avoid this company!!

Great costumer service!

Ich habe mir vor zwei Wochen die Mühe gemacht, den Nicer Dicer Chef auf der Homepage von HSE24 zu bewerten. Leider wurde meine Rezension nicht veröffentlicht. Vermutlich hat man dort keine Lust auf negative Produktkritik. Schade, dass man gleich auf Mittel der Zensur zurückgreift, wenn einem die Meinung des Rezensenten nicht zusagt. Unter Meinungsaustausch und Feedbackkultur stelle ich mir jedenfalls etwas anderes vor.

HSE hat sich über meine Bewertung beschwert, dass ich geschrieben habe, es gibt keine Bewertungen mehr, weil sich die Ware schlecht verkauft, sollte mit Ihnen Kontakt(mehrmals erinnert und Frist gestellt von Trustpilot) aufnehmen, die Nachricht kam mir sehr komisch vor, habe meine Bewertungen gelöscht!Werde keine Bewertungen mehr schreiben!Hoffentlich sind Sie nun, HSE zufrieden!

Einfach Nix mehr kaufen bei HSE. Es gibt überall viel bessere Produkte. :-)

Irreführung! Es wird immer damit geworben, probieren Sie es aus, schicken Sie es zurück wenn Sie nicht zufrieden sind. Stimmt so nicht! Kosmetik kann nur ungeöffnet zurück gesendet werden. Wie soll ich wissen, ob ich es vertrage oder es wirkt, wenn ich es nicht aufmachen darf? Also lieber zur Drogerie oder Apotheke um die Ecke, da können Sie probieren. Also nicht alles glauben und vorher die Rücksendebedingungen lesen. Spart Geld. Habe gerade die Antwort gelesen! Es wird angezweifelt, dass ich wirklich Kunde war. Soll es jetzt beweisen. Es gab Emails dieses Problem betreffend. Mehr sag ich dazu nicht mehr

Ich kaufte von Judith Williams ein Produkt "Retinol Skin Force Face Serum". 120 ml. Die Verpackung jedoch besteht aus 198gr. dickem Kunstsstoff, der nicht nur schwer ist, die Innenverpackung nicht schützt, weil der Deckel mir Innenhalterung immer wieder mit abgezogen wird, sondern innen ist der Kunststoff verschmutzt. Die Innenflasche hat am Rand ein Loch, würde bei Schräglage auslaufen.... Und das für einen Preis, der dazu in keinem Verhältnis steht. Das isdt absolut umweltschädlich und hier scheint nur der Profit im Vordergrund zu stehen. Danke, das ist abartig.

Ware wird in Rechnung gestellt die zurück gesendet wurde. Dann Inkasso und querstellen zur Klärung.

Ich bin seit einigen Jahren guter Kunde bei HSE mit gutem Umsatz. Die Produkte im Angebot sind im Regelfall soweit okay. Neulich habe ich unter anderem einen LED- Strahler von Solution bestellt, der nicht meinen Erwartungen entsprach und auch nicht richtig funktionierte. Meine Bewertung zu diesem Produkt wird nicht veröffentlicht, da diese negativ über die Wertigkeit und Preis ist. Wenn man nicht in der Lage Kritik zu ertragen sollte man keine Bewertungen angeben wenn diese berechtigt ist. Wird nur positive Bewertung zugelassen wird der Kunde getäuscht und kauft. Andere Firmen nehmen auch kritische Äußerungen ernst und setzen sich damit auseinander. Produkte von HSE werde ich, wenn überhaupt noch, nicht mehr aufgrund der Bewertungen kaufen. Wahrscheinlicher ist aber eher, dass ich bei HSE nichts mehr bestelle.

Ich hatte am 06.02.2025 eine Kuders Bestellung aufgegeben und schaute heute in meinen Account, um zu sehen, wo sie bleibt. Dort steht: "Voraussichtliche Zustellung: Di 11.02. - Do 13.02.2025" So rief ich heute den Service an, weil es noch nicht ankam, sondern so dort steht: "Bestellung bestätigt Bestellung in Bearbeitung Wir bereiten Ihre Bestellung gerade für den Versand vor." Daraufhin wollte ich etwas fragen, aber die unhöfliche Dame am Telefon fiel mir ins Wort: "Sie vertun sich, Kuders kommt immer 14 Tage später." Ich sagte: "Aber warum steht das Datum dann so dort?" Sie wieder: "Sie vertun sich"! Ich: Nein, es steht doch so dort! "Sie: "Das kommt später, das habe ich Ihnen doch schon gesagt!" Bitte, was ist das denn? Sorry, aber das geht nicht! Nachtrag: Danke für Ihre Antwort, die so aber nicht weiter hilft! Es ging mir in erster Linie um den Ton Ihrer Mitarbeiterin. Ihrer Meinung nach ist das also "durchaus richtig"? Na, danke schön! In der Bestellbestätigung ist kein Datum vermerkt. Schade, da überlegt man sich weitere Bestellungen, obwohl ich seiet sehr vielen Jahren Kundin bin.

Auch ich bin schon lange Kunde bei HSE . Mir fehlen die Bewertungen, da ich davon oft die Auswahl meiner Bestellungen abhängig mache.

Bin schon viele Jahre HSE Kundin und habe HSE auch schon oft weiter empfohlen. Aber..... ich finde das HSE seit geraumer Zeit ziemlich teuer geworden ist. Dabei ist es egal ob man sich das leisten kann oder nicht. Viele Produkte besonders Kleidung bekommt man im freien Handel und auch online oft um einiges günstiger. Ist aber nur meine persönliche Meinung. Habe früher mehr bestellt. Finde das Preis Leistungsverhältnis nicht mehr ok. Sorry

These bunch are total scammers. Item looked nothing like advertised. Emailed them to send it back, they offered a refund then followed up saying they are looking into it, then nothing. £30 lost.

This deserves less than 1 star. Ordered over 6 weeks ago, emailed after 2 weeks to be told it had been dispatched but have not received anything. Now they will not answer emails despite me asking for a refund. Will be claiming through section 75 to get my money back.

DO NOT UNDER ANY CIRCUMSTANCES USE ABSURD CLOTHING COMPLETE SCAN:Bought a jumper came 2 months later nothing like what I ordered I was sent a Chinese Shein £1 jumper they are a complete scam

Don’t buy from here!! Clothing looks nothing like the picture, cheap disgusting material, gilden or fruit of the loom is better than this!! after countless emails, they replied saying, Thanks for your email. Thanks for letting us know we apologize for the inconvenience caused. Not even offering a refund i pushed back and they said i could send it back to them. After paying £5 postage out of my own money it got refused and sent back to me!! Now I haven’t heard anything since I sent it off about a month ago. Absolutely disgusting company, writing this so no one else gets scammed!!

Items are nothing like advertised, Don't buy anything from this company. When emailing to request a return they didn't even reply. Complete waste of money !!!

horrible company advertised some good quality looking hoodie but got sent a cheap aliexpress hoodie. emailed them multiple times, kept replying they will look into it and reply me back. continued emailing them and keep ignoring my emails. massive scam. disgusting service

Scam, false advertisement. Ordered a washed look purple hoodie and received a cheap Chinese packages bright purple hoodie! No reply from my emails to refund Update: got a reply asking me to send the hoodie back and wait for a refund so posted the item and have had nothing. No reply. company is a scam

My son ordered a hoodie & paid out of his money. Told a delay in shipping, still waiting for the delivery. They have given him £15 off his next order. Receiving what he actually paid for would be a start. They can keep their £15 offer. Would never order again!!! Now with the bank for a chargeback

SCAMMM HORRIBLE COMPANY!! DO NOT TRUST THEM, THEY TOOK MY MONEY AND NEVER SENT THE PARCEL!! DISGUSTING!

Took over 2 weeks for them to ship my order with no response after emailing over 3 times as it was a gift. Order came and looks nothing like the product images and video. Not 340gm probably one of the cheapest products i have ever received they wouldn't even sell this in Primark. It's 100% polyester.... it's never seen cotton. Emailed twice more for a return address and refund but nothing until i kept commenting on their posts. They eventually reached out over DM. Opened a dispute with my bank due to them not refunding me even after sending the item back. They are now ignoring my bank and refusing to resolve the issue. Just scammers really. UPDATE:Got a response, got sent tracking and tracking said it was from China so I already was expecting bad quality, then the hoodie arrived and it’s far worse than I imagined. Unfortunately I can’t upload photos but extremely cheap made looks NOTHING like the orginal, not even acid wash just shiny and obviously plastic, shape is completely different not the slightest bit baggy, fibres easily coming off micro plastics everywhere smells very plasticky and how I could tell this isn’t even the slightest thing I ordered was there was a draw string which isn’t in the photo. This is completely different people aren’t stupid I don’t know what this brand was expecting.

Doet talloze loze beloftes en komt ze continu niet na. Hier nooit bestellen! Krijgt je geld never nooit terug

Prima prijs/kwaliteit verhouding en prettige pro-actieve communicatie i.v.m. vertraagde levering. Bestelling geleverd zoals toegezegd.

De eigenaar van deze webshop is dezelfde die al eerder webshops had onder de namen: Ti-84, Gadgetfreakzz, Goedkoopbenelux. Hij is een oplichter die geld van mensen steelt. Soms krijg je het bestelde product toegestuurd maar meestal komt niets en krijg je ook geen terugbetaling. Er zijn al duizenden gedupeerden en de overheid is er mee bezig hem failliet te verklaren. Zeker noot hier bestellen, liever googelen en op facebook de groep van gedupeerden vinden en dan lees je wel genoeg over die man die dit allemaal doet. Walgelijke oplichter zonder respect voor mensen en hun eerlijk verdiend geld. Sommige webshops nog actief dus voorzicht. NEVER ORDER FROM HERE OR ANY OTHER WEBSHOP WITH THE SAME OWNER, NAMES ARE GIVEN ABOVE BUT HE MAY HAVE MORE. HES A SCAMMER UNDER INVESTIGATION BY THE DUTCH GOVERNMENT. SOME PEOPLE GET THEIR ORDER DELIVERED BUT MOST DONT AND ALMOST NOBODY GETS A REFUND EITHER. REPORT THE WEBSITES TO THE AUTHORITIES AND STAY AWAY. LEARN FROM ALL OF US WHO WERE SADLY ALREADY SCAMMED

Wat ben ik blij dat ik eerst dit heb geraadpleegd wilde net gaan bestellen maar zag geen telefoonnummer dat is voor mij al een rode vlaag

20 juni 2024. Voor 169 euro roundup besteld. Top op heden niks ontvangen. Reageren niet op mails. Appjes. Via post nl. Wel elke keer een bericht dat het pakket aan gaat komen.maar nooit een datum erbij. Zware oplichting praktijken

Beste, ik heb op 01Juli een bestelling gedaan en die al op voorhand betaald. Maar tot op heden heb ik die nog altijd niet ontvangen. Ook al verschillende keren heen en terug gemaild. Telkens maar beloven dat ik die ga ontvangen. Maar nog altijd niets. Graag mijn bestelling opsturen of geld terug storten, aub.

Waardeloos bedrijf, geen levering, geld niet terug gestort, beloofd van alles komt niets na. Niemand hier meer iets hier bestellen .

Brian, ga je me nog terug betalen? Ik wacht al sinds eind juni op een terugbetaling. Ik heb nog 539euro tegoed van Prijzenknaller

Beste, ik heb op 27 juni een bestelling gedaan (nummer 1196) en die al onmiddellijk op voorhand betaald. Maar tot op heden heb ik die nog altijd niet ontvangen. Ook al verschillende keer heen en terug gemaild. Telkens maar beloven dat ik die ga ontvangen. Maar nog altijd niets. Graag mijn bestelling opsturen, aub.

slecht contact, beloven van alles, sturen niets op

Colis jamais reçu site supprimé

Commande passé fin janvier pour un article disponible sous 12 à 15 jours. Le 15 février, je reçois un mail m'indiquant que l'article était en rupture mais que l'équipe commerciale reviendrait vers moi au plus tôt. J'ai envoyé 3 mails qui me sont revenus avec un message d'erreur, je les ai contacté par téléphone à plusieurs reprises mais le numéro est en dérangement... Aucune nouvelle depuis par mail ou telephone. UNE ARNAQUE

Aucune nouvelle de ma commande effectué le 23 janvier !!! Aucune réponse de votre part et impossibilité de vous joindre par mail !! Une honte !! Je veux ma commande ou un remboursement sinon j’engagerais des poursuites

Nul jamais reçu l’article je ne recommande pas

Toujours pas de nouvelles de notre commande du 11/12 Nous souhaitons un remboursement qui n’arrive pas. Le service client inexistant répond qu’un remboursement est en cours depuis 1 semaine Grosse arnaque Bertrand grasset

Commandé début décembre pour une livraison en 15j … Le 1 janvier la veste n’était toujours pas en livraison . Heureusement j’avais payé via Paypal donc remboursé dès le 3 . Site à fuite personne ne répond ….

Bonjour, j’ai passé ma commande le 11 décembre 2023 et à ce jour je ne suis toujours pas livré et je n’ai aucune nouvelle de ma commande. Impossible de joindre le service clients par téléphone sur ce site. Je me demande même si je ne me suis pas fait arnaquer, si je n’ai pas de réponse d’ici 48 heures, je pense que je vais donner ce dossier à mon avocat. Je suis très déçu de ce site.

Commande passée il y a un mois pour une montre : le site n’avait plus la montre. J’ai cependant été débité et je suis toujours dans l’attente d’un remboursement. Le site ne répond pas aux mails envoyés sur leurs différentes adresses. Je déconseille vivement de commander chez eux, aucun service clients, et mise en vente d’articles qu’ils ne possèdent pas.

Aucune nouvelle de la livraison, ne jamais commander sur le site

Bientôt 1 mois que j’attends le remboursement de ma paire qui n’était finalement pas disponible. Communication laissant à désirer puisqu’ils ont répondu après que j’ai ouvert un dossier de litige avec PayPal. Je ne recommande pas.

I buy a jordan shoes Fake shoes a send for the store, wi always wait my repayment. THIEF!!!

Just received my order & am not fully satisfied with everything I purchased! and the shipping was awesome it took 3 days best yet! i will shop again thanks you.

Their sizing is out by about 1/2 size too small and when I tried contacting to exchange they stopped replying after initial email exchange despite multiple follow ups. Was a great product but pretty useless if you can’t newest them!!

Looks amazing, buying more!!!!

because they have very bad customer service and no response because of my order

Your product is not original its a fake

these are UA or fake shoes. quality so so.

Scam, shoes are fake and they won’t refund your money unless you press them. I went through a hustle to stop them and get back what’s mine. Thank YHWH and PayPal support

Since 6 month i don‘t get my shoes!!!!!! I paid but they don‘t send my shoes and doesn‘t give me an answer because of my emails!!!! I

Fake shoes straight from the factory in China. Wrong box for starters. For about $300+ these were terrible replicas.