Their technical team were very patient talking me through the process of reconnecting my ev charger after I had a new BT router.

Very professional service, helped us from first idea all the way through the process, including what grants we could apply for. Installation including groundworks was quick and they left the site tidy. Only small negative is the initial setup has odd defaults, and the face to face guide on how to use was a little too basic. That said technical support and ongoing customer service ownership meant we have the issues resolved very quickly.

A quick and complete response to my problem. Callum was great and made sure that the problem was resolved. Great support. Would recommend this company.

Ian’s Been before and on both occasions done very professional job and very transparent with explaining so we don’t have issues in the future always a good experience with project ev

Special thanks to Ethan Mills today 7/2/2024 for taking the time to sought out the Project EV app to enable online viewing. Excellent service.

Had an issue where my charging records had disappeared from my App following a reboot of my home charger. I phoned the support line and was pleasantly surprised to find my call was immediately answered with no wait. The agent was called Zak Adams and he was brilliant. Sorted a remote firmware update to my charger and recovered all of my records. He also showed me how to run a summary report which will be extremely helpful for me in monitoring my charge spend and claim back my business use. It is so sad that these days you are surprised to receive great service but Project EV have done that.

Cameron Burton was very knowledgeable and friendly to work with with. We had a few snags on boarding Project EV to IEQUOS back of house software, made what can be complicated task straight forward.

Fantastic customer support. Quick to respond and very informative. Great for new EV owners who might need a bit more support with initial setup!

The EV charging wasn't showing as available, so I was unable to use it to charge my vehicle. Having tried to resolve the issue myself I sent a message via Project EV's website and had a very timely response from Callum, with a suggestion as to how to get it working again. Having carried out the instruction, the charger started working again immediately. Very impressed with the speed, efficiency and professionalism of the service provided.

The technical representative was very pleasant and sorted our problem out quickly and efficiently.