I have just finished sorting out my charger with Ethan Mills from the technical department and have to report he could not have been more helpful, he went totally above and beyond to help me get my charger set up and working properly, thank you Ethan Mills!!!!

Callum and William at Project EV have been so helpful in sorting out an installation error when my installer did not assist me to correct it. I have spent hours on the phone with this and they were fantastic, so thanks very much!

Excellent customer service providing technical suppport to get Project EV app working with EV charger.

I was assigned a gentleman called Callum Tipler (Project EV Support Centre) for my issue. The trip feeding the charger had worked well for a number of months but over a period of time, I noticed that it had begun to trip out peaking at 4 times in a week. The Electrical contractor who had recently rewired the house suggested that Project EV may be able to help. After a few E-mails explaining the problem, I was advised by Callum that he had remotely changed some parameters on the box and that this should result in the issue being resolved. This change was implemented last week and I have used the charger every day since (overnight for the cheap rate) and have not had a reoccurrence of the problem. Fantastic service - prompt, polite and informative. Really pleased with the service - many thanks...

Contact with PROJECT ev was very prompt minimal waiting time. Service Contact Christi was helpful and talked me through the reset process concisely resulting in the fault resolved at the first attempt. Very satisfied.

Another opportunity for Wade to show the brilliant customer service at Project EV. Lost wifi connection due to change in supplier. He helped me reconfigure to accept new wifi. Thank you.

Had an issue with connection between charger and phone app. Spoke with technician Wade Miller who resolved the issue quickly and professionally. Top service.

Project EV chargers are always broke , one was installed near me at TF7 4JB and it has never worked !!!

Quick, informed help

Callum - project EV Thanks Callum, I’d been struggling to set up the charger at work and with your friendly assistance it was all up and running in no time Thanks again