Verified
Great Experience
Ethan Mills, hero. Was struggling with my charger and using the app after getting new WiFi installed but 15 minutes on the phone. Super friendly and super helpful and got me up and running again
Verified
excellent service by Wade!
excellent service by Wade! much appreciated help today. James Graham
Verified
Issac gave great customer service
Issac gave great customer service - sorted the issue straight away
Verified
Lily helped solve a problem remotely…
Lily helped solve a problem remotely with our home charger. The directions were clear and everything worked well
Verified
As an installer it's always good to…
As an installer it's always good to have a technical service to rely on . William price has been very helpful
Verified
Callum was very helpful in working with…
Callum was very helpful in working with me to get my charger to work with intelligent Octopus and my Audi. Despite having installed the charger over 2 years ago, he provided excellent customer support.
Verified
Callum spent time with me to get my ev…
Callum spent time with me to get my ev home charger connected to my home Internet that hadn't been done when installed. He was extremely patient and helpful. A credit to his company
Verified
We had some great advice and support…
We had some great advice and support from Richard to assist us with our customers install. Thank you.
Verified
Initial Problems Sorted By William
Initially the App didn't work and I was having kittens about it having ready the App Store reviews, but William in customer services called me back and was really understanding and reassuring. He responded to my emails really positively and we got it working.
Verified
Great customer service
Great help from William sorting out a few app issues with scheduling. The team is certainly working to get the app working efficiently.