As other users have stated the app is not particularly user friendly, but I have found the tele customer service to be very responsive when I had an issue integrating with Octopus Intelligent Go. Particular thanks to Boyd who was polite, efficient and helpful.

Your engineer Jordan came to repair our Project EV home charger. What a great guy. The repair was completed with no fuss and in under an hour. First class service. It was unfortunate that we had to wait a month for his visit.

Had a technical issue with my home charger. Christi at project ev was really patient with me as I not very technical but sorted my charger out and is working perfectly. Thank you

Spoke to Wade Miller this afternoon who helped me reconnect my charger to the app. Very professional, patient person. Thank you

Callum was spot on on the phone, he called me back when he was free, walked me through all the issues I had in commissioning of ev charger then set up and updated firmware as I required.

Great tech support

Very informative, and useful teams call, good back up and support from Ademola

Excellent support from Ademola. Good quality equipment, reliable and easy to use.

Callum (Tipler) has been extremely patient with me whilst we tried to enable my Project EV smartphone app when it stopped allowing me to use the "timer" function to charge my electric car. I greatly appreciated the patience as I am 75 and have a lack of confidence when dealing with smartphone apps, we didn't totally solve the problem as I probably need to reinstall the app, but I will now be able to charge up overnight to get the cheap rate, this was my main concern. Thank you, Callum, much appreciated, you were very patient and helpful.

I had an issue with the app and Callum managed to sort it within 5 mins of my request great service.