Great service, I was kept informed of proceedings from start to finish. I would definitely recommend using Phonely to anyone. I would like to give special thanks to Laura for all her assistance and patience. It was a real pleasure talking with her, many thanks.

Last Autumn I went fibre but unfortunately my broadband supplier dropped my phone service! I did a bit of searching for a VOIP alternative and, as it turned out, I decided to give Phonely a try. I started with the most basic system, my very old analogue phone and the Yeolink adaptor, I had a few minor problems with this and contacted support what a delight this was. They responded to my email the same day with advice and were vert friendly and patient on the phone. After a couple pf months I bought a VOIP benefit of the system. This is the best customer service I have ever had! Thanks to Zoe, Katie, Laura and George (Who got the whole job sorted by telling me to unplug the base station, count to 30 then fire it up again!) I highly recommend this team.

George responded to my problem very quickly and phoned me and we jointly identified the cause

Laura was so patient and friendly. I am 83-years old and have just changed to Phonely. but was having a bit of trouble. She went through step by step with me as my phone wasn't working. It turned out that I had it plugged into the wall and not in the adapter which I didn't realise.

Katie was so helpful and cheerful when I contacted Phoneley today. She quickly found the problem and blocked a nuisance scam number that has been calling me recently.

It was handled so easily everything is working nicely thank you for all your patience

Laura was so patient today in assisting me, with added help from a friend to connect extra handset. Very helpful, friendly and a very warm service thank you. Highly recommend

Always ready to help, Katie has been a godsend, would highly recommend Phonely . excellent customer service.

Super service and patience. Extra, extra special "thank yous" to Katie and Laura - both of whom displayed seemingly endless patience and understanding with my questions. Moving from using an adaptor to a fully-fledged 'dedicated' VoIP phone has solved our issues, and I am truly grateful for their help.

Really great customer service. The team at Phonely have nailed it professional, knowledgeable and friendly. Highly recommended company.