My order was unfortunately broken when arrived, and the company was very fast to react and send the replacement together with the compliments. The customer service is excellent.

Ordered new glasses for my Christmas table. Unfortunately one glass was broken in transit. Within 48 hrs I have received a replacement. So quick and professional a breath of fresh air. Just ordered more glasses love the set so much. Thank you.

To begin with I love your products. You have a great selection and come nicely wrapped in air bubbles. Customers are dealt with quickly and any problems resolved at once.

Fab products at a great price Some items were damaged in transit, my email was replied to and replacement items shipped out straight away!

We ordered some champagne flutes yesterday, they arrived today. Unfortuantely one of the glasses was broken and I emailed Rinkit straight away. they came back really quickly and are dispatching a replacement today. Fantastic Service!

I've been ordering from Rinkit for a while and they have never disappointed. Great products , fast delivery and amazing customer service. Thanks again team Rinkit

I ordered some glass containers, very pleased with them, good quality and well packed so I ordered more. One of this order was broken but customer Service dealt with it very quickly and ordered a replacement.

Order received one day after placing it, unfortunately a small part was missing but customer services replied almost immediately apologising & arranging for a replacement to be sent. Quick no hassle service.

Ordered a candle for a Christmas present but the box was damaged. I contacted customer services over the weekend and had a speedy reply arranging to send another one out asap. Thanks so much!

Placed an order for 6 marble placements through Debenhams, however sold by Rinkit, 5/6 arrived damaged to the point of being totally unusable, Debenhams were absolutely useless so contacted Rinkit directly, within 5 hours of my initial email they had DISPATCHED 5 replacements with their compliments free of charge all before Debenhams almost non existent customer service replied to my initial message, delivered the next day too! Customer service is outstanding, the new placemats directly from Rinkit were in perfect condition, very understanding and trustworthy company! 5/5 will certainly be ordering again, definitely worthy of being called my new go too online shop for homeware!