This one is my bad for not checking Trustpilot before purchasing. I tried buying an e-gift card from this site and saw the option to pay with PayPal. Whenever I see a company that accepts PayPal, I use it because it's more secure. After purchasing, I got an email saying the payment was declined, but the amount was still deducted from my PayPal balance placed on pending status. I contacted their live chat, they explained to me that the order was cancelled due do security issues on my end. I contacted PayPal support, they explained to me what the pending status means. They said they are positive the merchant is able to release the funds; if they don't decide to release the funds, I have to wait a month for the transaction to expire. So, I contacted Blackhawk's support email, they explained to me once again that the order didn't go through, they recommend I contact PayPal support(extremely unhelped). PayPal again explained to me that all the merchant has to do is log into their PayPal, go the activity tab, search my email, click the transaction, and cancel the transaction. I contacted BlackHawk again, and they said they are forwarding me to their PayPal support group to help me. I was relieved at this point, but I did not receive an email again until two weeks later. Not from their PayPal support, it seems like they just copied and pasted the same thing they sent me way back from the live chat on the site, just saying the purchase was not completed because of security issues. This whole thing is a headache, and their customer support is no help. The solution is so simple. Their PayPal account manager logs into their PayPal, clicks the activity tab, searches my email, clicks the PENDING transaction, and cancels it, I shouldn't have to wait a month for it to expire. I did not receive any product, they should have no problem doing this. UPDATE: (Giftcards.ca replied to this, and it seems like they didn't even read my review. It takes a month for a pending transaction on PayPal to expire, but I shouldn't have to wait a month. Giftcards.ca just has to cancel the transaction from their PayPal, which is easy to do. And I did not reach out regarding a "plastic card." I don't know why they would lie about that. They sent me an email two weeks later after they said they would help me and I simply replied to it not regarding a "plastic card".) Giftcards.ca has complete control to release my funds but they refuse and I'm forced to wait a month.

Made 2 payments, both went on a temporary that says authorization in progress, no support from live chat.

Had bought a gift card to use online. Tried ordering what I needed it didn’t work. I got through to a help chat very quickly to get help so I was hopeful. Lady told me my money for the card would be refunded in 2-5 business days and I could just buy another. Well here I am 1 month later and they keep dodging emails. Phone calls. And “disconnect” from online chats. This site is very clearly a scam.

This company deserves 0 stars. Card claims toys r us can be purchased with it. Drove my 6 year old from out of town into the city to use it. Couldn’t because “toys r us was all out of stock.” How is something electronic out of stock? Called the 1-855 # but you can only Check your balance or see transactions. No one to help. Asked toys r us since we drove in for this and they couldn’t honor it. Sent email to giftcards.ca. 48 hours later still no reply for help Went to check back the next day online and website wouldn’t work. Next day went back to see and now toys r us isn’t even offered. What a bunch of crooks. DO NOT BUY FROM HERE.

Tried to get my gift card and they sent me a confirmation number. The next day I received email something went wrong and I would receive it soon. I had thrown out the actual card. They then required more info from the card which I no longer had. To hard to get anyone to talk too.

My card dont work! This is a scam site!

Absolute scam site, the phone number will not let you talk to a human, they repeatedly ask for address via email then claim it doesn't match, when I mentioned scam site i then get emails from a bogus cannot deliver email. I try to used the virtual visa and it wont work. Complete scam!

Ordered two tims cards, neither arrived to their recipients. Can't talk to anyone when you call, so it will be a reversal on my credit card. Pain in the butt.

My recipient did not receive his card. He looked in his junk folder and its not there either. My credit card has a pending transaction. Please refund.

I've been using this platform for 2 years and recently got scammed by them for 50$. Support says it was emailed to me but they're lying. Do not use this site.