Beautiful penguin dressing gown…
Just received the penguin dressing gown with my granddaughter's name embroidered on it. What a beautiful item. So well made, honestly one of the nicest items I have bought over the last 6 months and the gift box made it even more special. Cannot wait to see my granddaughter wearing it. Don't hesitate if you are looking to purchase it is absolutely gorgeous.
Lovely products
Lovely products! Great service from Dorota! Thank you very much! Very happy customer! Will definitely be buying from My 1st Years again!! Thank you ☺️
Broke after 3 winds
This looked like the perfect gift. So perfect that I used it myself. But it broke after 3 winds. It looks gorgeous, very nicely personalised, but unfortunately the quality is rubbish.
Mary Joyce was extremely friendly and…
Mary Joyce was extremely friendly and helpful with our query today. Excellent customer service.
I made an error with my order and I…
I made an error with my order and I received excellent assistance from Aleksandra to resolve the issue. It was refreshing to receive timely and effective assistance.
I love My 1st Years as a company anyway…
I love My 1st Years as a company anyway but I would just like to say a huge thank you to Aleksandra who corrected a big mistake on my part to do with a personalised gift. I could not say enough about the customer service received during the exchange. 10/10 experience.
Great service by customer support 😊
Great service by customer support 😊 thank you Dorota 😊
Everything about the purchase was excellent
Everything about the purchase of a personalised advent calendar for my granddaughter was excellent. It arrived in a beautiful free box and the fabric calendar is absolutely beautifully made and will be a family treasure.
Excellent Service
I ordered a personalised shape sorter for the newest addition to our family. The item is perfect, the usual excellent quality from My 1st years, but when it arrived the gift box was damaged. I emailed the company that night with pics included, and I received a reply the next morning from Ewelina in customer services, sending apologies, and offering me either a replacement box, or a credit on my account. I replied with my preference of another gift box, which I received within a couple of days, carefully packaged, and undamaged. Thank you Ewelina for your prompt and efficient attention, and keeping me updated. You are a credit to the company, and customer service.
ordered a dressing gown and was here in…
ordered a dressing gown and it was here in less than a week brilliant service and great quality clothing too will be ordering from here again