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Nikki

07 December 2024, 16:40

  • GB

Beautiful penguin dressing gown…

Just received the penguin dressing gown with my granddaughter's name embroidered on it. What a beautiful item. So well made, honestly one of the nicest items I have bought over the last 6 months and the gift box made it even more special. Cannot wait to see my granddaughter wearing it. Don't hesitate if you are looking to purchase it is absolutely gorgeous.

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Jessica Jarvis

07 December 2024, 05:36

  • GB

Lovely products

Lovely products! Great service from Dorota! Thank you very much! Very happy customer! Will definitely be buying from My 1st Years again!! Thank you ☺️

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alix waterhouse

07 December 2024, 02:03

  • GB

Broke after 3 winds

This looked like the perfect gift. So perfect that I used it myself. But it broke after 3 winds. It looks gorgeous, very nicely personalised, but unfortunately the quality is rubbish.

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Carl Robson

07 December 2024, 02:00

  • GB

Mary Joyce was extremely friendly and…

Mary Joyce was extremely friendly and helpful with our query today. Excellent customer service.

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Paddy D

07 December 2024, 01:39

  • IE

I made an error with my order and I…

I made an error with my order and I received excellent assistance from Aleksandra to resolve the issue. It was refreshing to receive timely and effective assistance.

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Natasha Surgenor

06 December 2024, 21:54

  • GB

I love My 1st Years as a company anyway…

I love My 1st Years as a company anyway but I would just like to say a huge thank you to Aleksandra who corrected a big mistake on my part to do with a personalised gift. I could not say enough about the customer service received during the exchange. 10/10 experience.

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Yvonne

06 December 2024, 19:30

  • GB

Great service by customer support 😊

Great service by customer support 😊 thank you Dorota 😊

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Anne Bellis

06 December 2024, 00:59

  • GB

Everything about the purchase was excellent

Everything about the purchase of a personalised advent calendar for my granddaughter was excellent. It arrived in a beautiful free box and the fabric calendar is absolutely beautifully made and will be a family treasure.

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Julie Saunders

06 December 2024, 00:57

  • GB

Excellent Service

I ordered a personalised shape sorter for the newest addition to our family. The item is perfect, the usual excellent quality from My 1st years, but when it arrived the gift box was damaged. I emailed the company that night with pics included, and I received a reply the next morning from Ewelina in customer services, sending apologies, and offering me either a replacement box, or a credit on my account. I replied with my preference of another gift box, which I received within a couple of days, carefully packaged, and undamaged. Thank you Ewelina for your prompt and efficient attention, and keeping me updated. You are a credit to the company, and customer service.

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Jackie

05 December 2024, 20:35

  • GB

ordered a dressing gown and was here in…

ordered a dressing gown and it was here in less than a week brilliant service and great quality clothing too will be ordering from here again