Melojean was excellent in helping with my query. She was indeed very helpful and got back to me very quickly with no hesitation. Superb service from her !!

I ordered a personalised Activity Table for my Grandaughter. When it arrived one side of the outer and inner box was soaking wet, and had sadly seeped through to the contents. I immediately e mailed My 1st Year's, who responded within half an hour. I have to say the customer service I received from them, in particular a lady called Mary Joyce was fantastic. I have returned the table and a new one is expected to reach me within 24/48 hours. I Highly recommend this company, lovely products and fantastic customer service. Thank you.

Melojean responded to my email within minutes,by sorting out my issue Great service!

I recently made a large order where one small item was missing. I contacted customer services where Aleksandra dealt with the issue very quickly and professionally. Aleksandra was very helpful and had a replacement item sent out to me with express delivery. As well as the beautiful items, customer service is also fantastic. Thank you very much.

Placed my order but then realised they was a spelling mistake, Melojean was very helpful and sorted this out for me straight away. Great customer service. Thanks

10/10 customer service. My order I received was the wrong size but after I sent an email this was soon to be rectified very quickly by Aleksandra who was brilliant throughout. This was a very smooth return process and Aleksandra made sure the correct items were sent next day delivery. I will definitely be buying from here again!

Great customer service!

I ordered my son a Christmas sack the exact same one I got my eldest 2.5years ago this time round extremely disappointed at the quality the white fluffy bit looks cheap and looks no where near as good as the one o received 2 years ago

Fab experience and the customer service is excellent and beyond expectation, Dorota kindly assisted me with my enquiries and I was able to purchased the perfect gift. Items arrived on time and are good quality

Fab customer service when a wrong item was sent, Aleksandra responded very promptly and it was only 2 days before I had the correct item and had been given all the labels I needed to make a return. Item is of a very good quality too.