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Johnny

24 March 2021, 09:13

  • US

Quick response to service requests.

Onerent representative was quick to relay a tenant concern to me. My advice to Onerent is to collect as much detailed information as possible before presenting to me. This will prevent a lot of back-and-forth between the landlord, Onerent, and the tenant.

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Barbara Christianson

24 March 2021, 08:53

  • US

I have been very impressed with the maintenance oversight.

I have been very impressed with the One Rent maintenance staff including Rea. One of the main reasons I decided to hire a Bldg Mgmt company to manage my property is to avoid having to quickly address issues that might come up especially because this is any old house that has not been rented before. On at least four occasions, the tenants reported an issue to One Rent and One Rent contacted me via text, I approved moving ahead to get a bid and fixing the problem again via text. The next thing I heard was that the problem was taken care of to the tenant’s satisfaction. Such a load off my mind. Thanks for the timely communication and responsiveness.

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Marcel Esteban

22 March 2021, 23:28

  • US

Dish washer issue

Dish washer issue Rodolfo Murano Maintainance technician arrived COVID compliant, was able to resolve the issues, he was in and out. Vey happy.

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AJ

22 March 2021, 00:38

  • US

Great service from both the handyman

Great service from both the handyman and Jessebel. Professional and prompt.

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Mayra

21 March 2021, 00:56

  • US

Window fix

* Fastest service * Great communication * Great safety

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Marcel Esteban

19 March 2021, 01:40

  • US

Had my dishwasher broken

Had my dishwasher broken. Rudolfo Murano Maintainance friendly, came in with mask booty shoes was able to fix the problem. In and out. Great service team

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Maria

17 March 2021, 00:56

  • US

Read the reviews - and sue them

Read the reviews, before you enter into contract with them. In our case they broke California law on multiple occasions and so we took them to Small Claims Court. We won. They didn't even have a decency to appear in the court (not even via phone). I encourage everyone to sue them. They break the laws all the time, just take them to court.

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customer

13 March 2021, 07:21

  • US

Helpful and quick service

Helpful and quick service. I appreciate them for solving the issues or my needs.

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customer

11 March 2021, 11:35

  • US

Very helpful

Very helpful! Onerent took care of our problem right away.

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Happy customer

07 March 2021, 09:44

  • US

Very happy with the whole process

Very happy with the whole process. Jay was VERY helpful. We needed to turn in our final move-in documents signed and he waited for us to gather all signatures even when he was supposed to be off. That's something we appreciate as my family had different work schedules that day. He was very professional. Also Ms. Kara was very helpful at the house tour. We appreciate her patience. 🙏