They took over the leasing management. Renewal was timely, easy, and stress free. I've had a couple of maintenance issues, they responded extremely quickly. On that note, the owner has always been prompt and considerate as repairs are ultimately up to the owner. I saw a lot of complaints in these reviews that really have nothing to do with the management. If you feel you aren't treated fairly, I suggest you hire a real estate agent when rental hunting and assign them as your mediator. Your experience will change dramatically with a realtor as they typically screen their clients first and landlords and prop management companies know this.

The worst property management company on earth. I wish I could give it zero stars.

Please save your time and find a property management company that won’t scam you out of your hard earned money for an application fee on a property that listed but is unavailable…Please do your research before you become a victim robbed out your hard earned money…Listen to me don’t believe them.

Worse place I ever lived when you fear your life this shouldn't be aloud to keep going. Poplar didn't do one thing to help. guns drugs needles prostitution

Same as everyone else. cannot get a response. They confirmed rent increase in November but somehow collected incorrect rent for 3 months. No one wants to pay me the back rent. Breach of contract.

Poplar Homes is truly a scam!! I signed with them Jan. 2023 and finally the contract is up.... thank God! Right from the beginning they could not get anything done. They were supposed to get someone out to take pictures of the property and put a lockbox on the door before scheduling showings. That took over 3 weeks to accomplish and no lockbox was place. They could never find anyone to show the property so they were giving the front door code to strangers and allowing them to walk through unassisted. I ended up showing the property myself and finding a renter without there help. When the sale person sold me their service, I was told that I would receive my rent on the 3rd of the month Guaranteed, even if the renter didn't pay or paid late.(which by the way is in the contract) However, this never happened!! Whenever the current renter filled out a maintenance request it would take months for them to find someone if at all. I found out that after several months of this my renter started fixing things himself! Poplar Homes is still holding my last month of rent and my Security Deposit, and they can't explain why. I implore you, DO NOT SIGN A CONTACT WITH THIS COMPANY. They are a scam!!!

OMG,!!!!! LITERALLY, YOU CANT GET A RESPONSE FROM THESE PEOPLE HOW DID THEY EVEN BECOME A BUSINESS, OR EVEN STAY IN BUSINESS, FROM WHAT I SEE THEY DISCRIMINATE PEOPLE, HORRIBLE Still waiting for a response

I should have listened to the reviews but I thought my experience would be different. It wasn’t. I was crying around my 4th week into my lease from the stress, miscommunication, and poor property management. I documented everything but will spare you those details. Upon move in, my place wasn’t cleaned, there was still furniture left, half of the lightbulbs were out, a really, really foul stench from under the ground, the door handle fell off and I was locked outside my house at 10pm, I was given the wrong mailbox key and had to put my mail on hold and request a USPS locksmith (I didn’t get mail for over 2 months). The carpet wasn’t cleaned but they were going to charge for that upon move out, the water pressure was so low I couldn’t do dishes, my bedroom door didn’t close, the remodelers removed the coax cable so I had to pay for a new install, and several of the outlets in the home didn’t work. Then, if that wasn’t enough, they had me do a self guided tour because their “representative” didn’t show up. No one showed me where the laundry room was (I asked a neighbor, who was suspicious of a stranger asking because of the high homeless population in that area. It was in the basement of a building I didn’t have a key for) and I didn’t know where my mailbox was (it was not where the regular mailboxes were). This was all a hot mess after I moved in. Then to have someone come out to give me the right keys, fix and clean, was a NIGHTMARE x’s 3.A NIGHTMARE NIGHTMARE NIGHTMARE. I’m telling you, it was horrific. The owner was just as bad! This company is a call center in another country. 2 months in to my lease and I was so stressed from their no communication, no scheduling skills and miscommunication that I negotiated to leave. The worst place, worst experience, and here they were charging the highest possible in rent but doing the least to manage it.

This company needs a class action law suite taken against them. They have been scamming people for years now. The reviews I am finding are just horrible!

Been renting with this janky company for 7 months & every month I’ve put in maintenance request for the same issues. THEY/ THE OWNER LITERALLY REFUSES TO FIX THE ISSUES!! WE HAVE NO LIGHTS IN OUR MASTER BATH!! Each month they send out different electric vendor hoping for a cheaper estimate.. we’ve had 5 different vendors come to “evaluate the problem” TF!!!! 7 MONTHS WITHOUT LIGHTS!!! THIS COMPANY IS TRASH!!!